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Alicia's Palace

3.5 star property

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Photo gallery for Alicia's Palace

Indoor pool, 2 outdoor pools
Exterior
Terrace/patio
Basic Double Room, 2 Double Beds, Non Smoking, Hill View | Balcony view
Reception

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Lady Chancellor Rd, 1 3/4MM, Port of Spain, St. Anns, 00000
  • Place, Emperor Valley Zoo
    ‪3 min drive‬
  • Place, Queen's Park Savanah
    ‪3 min drive‬
  • Place, Royal Botanical Gardens
    ‪4 min drive‬
  • Airport, Port of Spain (POS-Piarco Intl.)
    ‪27 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds, Non Smoking, Hill View

Basic Double Room, 2 Double Beds, Non Smoking, Hill View | Bathroom | Rainfall showerhead, free toiletries, towels, soap

Basic Double Room, 2 Double Beds, Non Smoking, Hill View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room

Down duvets, desk, blackout curtains, iron/ironing board

Economy Room

  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Bedroom, Non Smoking, Hill View

Comfort Double Room, 1 Bedroom, Non Smoking, Hill View | Down duvets, desk, blackout curtains, iron/ironing board

Comfort Double Room, 1 Bedroom, Non Smoking, Hill View

  • Hill view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Classic Double Room Single Use, 1 Bedroom

Classic Double Room Single Use, 1 Bedroom | Down duvets, desk, blackout curtains, iron/ironing board

Classic Double Room Single Use, 1 Bedroom

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About this property

Alicia's Palace

Along with 2 outdoor pools, this hotel has an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and spa services. Change of bedsheets is available on request
Alicia's Palace offers 50 air-conditioned accommodations with complimentary bottles of water and free toiletries. Beds feature down duvets. 40-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

This Port of Spain hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Alicia's Palace, you'll be within walking distance of Royal Botanical Gardens. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and 2 outdoor pools
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes hiking/biking trails
  • 5 minutes by car from Queen's Hall and 5 minutes from Emperor Valley Zoo
  • Airport and beach shuttle service available for a fee
Alicia's Palace offers its guests 2 outdoor swimming pools and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly Alicia's Palace. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Port of Spain hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
Alicia's Palace has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 1

Things to do

  • 2 outdoor pools
  • Hiking/biking trails
  • Indoor pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (return, maximum occupancy 4)
  • Hosted evening meal: USD 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Alicia's Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Alicia's Palace Hotel
Alicia's Palace Port of Spain
Alicia's Palace Hotel Port of Spain

Alicia's Palace Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

5.6/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

kenisha

Travelled with group
Disliked: Cleanliness, amenities
Do not recommend. When we arrived the man was rude took us to 2 rooms that had no sheets or pillows. The rooms had a funny smell. The 3rd room was better but not good had sheets fridge that didn’t work. No covers just a thin sheet. Only good thing was the driver with the gold teeth who ran me to the store. This place shouldn’t be listed on this site. It doesn’t meet anyone standards
Stayed 3 nights in Feb 2026

10/10 Excellent

Veron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

8/10 Good

Hilford

Liked: Cleanliness, amenities, property conditions & facilities
Satisfactory overall
Stayed 7 nights in Dec 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
- Room had to be changed 3 times. - Bed linens were stained. - Front desk clerk seemed annoyed when asked to change rooms - said there were no housekeeping on duty. - Bathroom towels were all mismatched in color as well as heavily stained. - Vanity drawers contained a spider and cobwebs. - Room did not even have a complimentary coffeemaker or anything to make a cup of tea in the morning. - Fridge in the room was filthy. - Curtains in room was not opaque and allowed light through. - Bed moved throughout the night whilst asleep (wheels could not lock). - Bathtub was too high for my and edges were sharp. - No vending machines available on premises. - Available on premises was undercooked. - Tables in dining room/area were all dusty and filthy. - Wifi did not work throughout my stay. - TV remote did not contain batteries. I had to ask front desk clerk for batteries and she was already annoyed. - Lastly, the overall appearance of this establishment looked liked a seedy motel where you would go to have a one-night stand!
Stayed 1 night in Aug 2023