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The Waterwheel Inn

3.0 star property

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Photo gallery for The Waterwheel Inn

Property grounds
Double Room, Garden View | Egyptian cotton sheets, premium bedding, individually decorated
Pet-friendly
Dinner served
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Bodmin Road, Trethowel, St Austell, England, PL25 5RR
  • Place, St Austell Brewery
    ‪17 min walk‬
  • Place, Wheal Martyn China Clay Country Park
    ‪3 min drive‬
  • Place, Lost Gardens of Heligan
    ‪11 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪26 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Small Double)

Double Room (Small Double) | Egyptian cotton sheets, premium bedding, individually decorated

Double Room (Small Double)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Egyptian cotton sheets, premium bedding, individually decorated

Double Room, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double Room, Ensuite

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Waterwheel Inn

Inn in St Austell with free breakfast and restaurant
This smoke-free inn features a restaurant, a bar/lounge and a garden. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided.
The Waterwheel Inn offers 14 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This St Austell inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Waterwheel Inn. During your stay, you'll be within walking distance of St Austell Brewery. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include meeting rooms and a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Wheal Martyn China Clay Country Park and a few minutes from St Austell Brewery
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The Waterwheel Inn also features a terrace and a garden. Free self parking is available.

This 3-star St Austell inn is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8:30 AM to 9:30 AM.
The Waterwheel Restaurant – This restaurant only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Waterwheel Restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 2 floors
  • Built in 1780
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 4:00 PM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 13 years old and younger aren't allowed at this property.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Waterwheel Inn St Austell
Waterwheel Inn
Waterwheel St Austell
The Waterwheel Hotel St Austell
The Waterwheel Inn St Austell, Cornwall
The Waterwheel Inn Inn
The Waterwheel Inn St Austell
The Waterwheel Inn Inn St Austell

Reviews

The Waterwheel Inn Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 171 out of 214 reviews
Rating 8 - Good. 37 out of 214 reviews
Rating 6 - Okay. 4 out of 214 reviews
Rating 4 - Poor. 2 out of 214 reviews
Rating 2 - Terrible. 0 out of 214 reviews

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly and accommodating, nothing was too much trouble. Food was amazing, gardens were fabulous. Would recommend this property to everyone and would certainly book to go back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

MAURICE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good food, decent room
Stayed 3 nights in Sep 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 2 night stay
Stayed 2 nights in Sep 2025

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent dog friendly stay

Amazing place dig friendly staff really do look after you. The gardens are amazing to walk round and new bits being created. You will definitely enjoy your stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Mr Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed and breakfast we have no complaints. If you drink from the bar or have dinner, it does cost quite a bit, but the dinner is well made.
Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. The Town Centre is a 15min walk. Room lovely and clean. Breakfast was supreb.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Comfortable room, great food and staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Roger

Stayed 2 nights in Jun 2025

6/10 Okay

Kala

Liked: Staff & service

Great location and staff

The service provided by the staff was excellent and they were very friendly and accommodating. However, the room was very small and the front of the hotel was not very inviting in my opinion as there was rubbish like vacuum cleaner tools thrown across the parking area and overgrown vegetation. The place needs some attention to attract a wide range of customers.
Stayed 3 nights in Jun 2025

10/10 Excellent

Reza

Nice staff and very comfortable

The beds were very comfortable and the garden behind the dining area was excellent. Very tropical with ponds and waterfalls. Wpulf definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovell hotel.

Great place to stay. Room was very comfortable. Food was great and the staff uniformly excellent. Friendly, helpful and very efficient.
Stayed 3 nights in Jun 2025

4/10 Poor

joe

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
They are unable to serve a meal which is all hot. The breakfast is stated to be freshly cooked. This is obviously not the case as half the breakfast is luke warm or cold. Other patrons agreed with this. I had two evening meals, one was hot but the vegetables on the other were cold. My complaint to the waitress was ignored. Anyone who stays here should be prepared for intrusive music being played during breakfast.
Stayed 8 nights in Jun 2025

10/10 Excellent

Tatsuya

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely lovely, the garden and dining areas were very pleasant. The room's water systems were a bit loud but manageable.
Stayed 2 nights in Jun 2025

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the amazing grounds and the food in the restaurant was lovely. The room was spacious and clean but the only thing that let it down was the bed. The memory foam matress had a big dip in it and was very uncomfortable. My husband didnt get a good night sleep as he couldnt get comfortable. The staff were informed the next morning and aaid they would deal with it.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a beautiful fern /water garden.Well worth a visit.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, beautiful garden, friendly staff, delicious breakfast, great value. Can't really ask for more!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't hesitate to stay here

Our stay at The Waterwheel was relaxing, in a beautiful garden setting. The staff were friendly, helpful and knowledgable about the area. The food was oustanding for breafast and evening meal. Our room was spotlessly clean and comfortable. We would highly recommend this hotel to anyone visiting the area.
Stayed 7 nights in May 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly. The room is simple but all you need is included. There is no public transport to get there so you either drive or call local taxi.
Stayed 1 night in Apr 2025

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting

Nicely appointed hotel in a stunning setting in the St Austell valley. Friendly, efficient staff, excellent breakfast. Garden, absolutely amazing. Parking was good, would definitely use again or recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean comfortable hotel with good food, close to several attractions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller

Amazing Service

An incredible place to stay, the warm friendly check in, the clean, well thought out room and the food and service really can’t be faulted. The staff really care about customer service, and take pride in where they work. I would recommend to anyone.
Stayed 1 night in Feb 2025