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The Savoy Jersey

4.0 star property

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Photo gallery for The Savoy Jersey

Interior
Lunch, dinner served; international cuisine, pool views
Front of property
Interior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Rouge Bouillon, St. Helier, Jersey, JE2 3ZA
  • St. Helier Central Market
    ‪10 min walk‬
  • Port of Jersey
    ‪15 min walk‬
  • Elizabeth Castle
    ‪17 min walk‬
  • Jersey (JER)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Twin Room

8.8 out of 10
Excellent
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(72 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Family Quadruple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Balcony Suite

Balcony Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Balcony Suite

7.8 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Master Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Jacuzzi Room

Jacuzzi Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Jacuzzi Room

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Pool View

Double Pool View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Double Pool View

9.0 out of 10
Wonderful
(32 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Savoy Jersey

Hotel with free breakfast, near Port of Jersey
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
The Savoy Jersey offers 56 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Smart televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Savoy Jersey gets high marks from our customers. During your stay, you're just a quick walk from The Georgian House. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy international cuisine and pool views while dining at Robertos Bar & Restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests love the breakfast and restaurant
  • Within a 10-minute walk of The Georgian House and Jersey Opera House
The Savoy Jersey offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Savoy Jersey. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star St. Helier hotel.

Guests are served a free English breakfast daily from 7:30 AM to 10:00 AM.
Robertos Bar & Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5.50 per day)
  • Limited on-site parking

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Robertos Bar & Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • High-pile carpet in room
  • Lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 02 January and 06 February.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 5.50 per day
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Savoy Hotel St. Helier
Savoy St. Helier
Savoy Jersey Hotel St. Helier
Savoy Jersey Hotel
Savoy Jersey St. Helier
Savoy Jersey
The Savoy Jersey Hotel St. Helier
Savoy Hotel St Helier
Savoy St Helier
Savoy Hotel Jersey
The Savoy Jersey St. Helier
The Savoy Jersey Hotel
The Savoy Jersey St. Helier
The Savoy Jersey Hotel St. Helier

The Savoy Jersey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1011 reviews
Rating 8 - Good. 301 out of 1011 reviews
Rating 6 - Okay. 79 out of 1011 reviews
Rating 4 - Poor. 33 out of 1011 reviews
Rating 2 - Terrible. 26 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness
Property is a grand old property. The heating was on and made the room too hot. There were no stays on the windows which meant they banged back & forth in the wind when they were open because the room was too hot. The curtains did nof close and therefore as soon as sunlight rose the room was too light to sleep. Bed was squeaky when sitting or alighting.
Stayed 4 nights in May 2025

6/10 Okay

Graham

-
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, easily walkable to centre.
Stayed 5 nights in May 2025

6/10 Okay

Gemma

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel rooms are very dated. Bed was very uncomfortable, we had to ask for an extra topper, still not great after that. Room was tiny and very dark, with a poor ceiling light. Front facing room, meant we were awoken every morning by deliveries. Also situated on a busy road with constant road noise all day and night. We heard from locals that the hotel has been sold for development and it’s very obvious it’s being left and not attended too because of that.
Stayed 3 nights in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort

Family trip

Hotel staff friendly. Communal area very clean. Breakfast was good. Room needed updating ie shower screen leaked, grout needed redoing. Tiles drilled & filled from previous fittings. Wardrobe doors should have been sliding as couldn’t open with the bed in the way.
Stayed 2 nights in May 2025

10/10 Excellent

Hillius

Stayed 1 night in May 2025

10/10 Excellent

Colette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On entering the Savoy we noticed how lovely and clean it was straight away. The rooms are a good size and very comfortable. Maid service every day. Coffee and tea making facilities in the rooms with biscuits left every day. Will definitely stay here again on our next visit to beautiful Jersey.
Stayed 3 nights in May 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Spotlessly clean with spacious rooms
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Absolutely amazing. Had a complimentary bottle of Prosecco in the room. The whole experience was excellent Would recommend this hotel to everyone
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Our first trip to Jersey made us realise we’ve missed out on a British Treasure for far too long. A cosmopolitan city is the ideal way of describing St Hellier in which we felt very safe and comfortable whilst walking around this litter-free town. The Savoy is a 10 minute walk to the centre though a well kept park and into streets with few empty shops but a myriad of good restaurants and stores.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where great very helpful
Stayed 2 nights in May 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were exceptional. Teta and Lauraine stood out as they both went beyond and about to ensure we had the best from our stay. They are a true credit to the hotel. Bogdan was a super chap and was our waiter in the evening. Again a truly valuable member of the hotel staff. The only negative thing was the attitude of the maitre d' at night. Otherwise could not be faulted. A fabulous place to stay. Thank you.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th VE day Stay

Fabulous looking hotel, with a short walk to the towns centre. Staff are very friendly and approachable, the bar was quiet but very spacious. Breakfast was a standard breakfast just how i like it. Room was clean and spacious.
Stayed 2 nights in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Robert

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is ostensibly very nice, however there is little to no sound proofing. I stayed 3 nights and got little sleep on any of them, between surrounding rooms TV noise and an epic snorer it was not a relaxing stay. Room cleaning was sloppy, 'curly hair' on the bath on arrival was still there on departure, my 'toilet tissue ear plugs' (see above) were still in the bed where they fell out after the room was cleaned. The bar and restaurant are excellent but deliberately expensive - a pint if lime and soda is nearly £7 because they choose to use bottles and not a dispenser! All in all, way too expensive for what you actually get - the hotel seems high class, but it's veneer, lipstick on a pig? There are better quality stays in Jersey at a similar price point with better services and more reasonable ancillary pricing.
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

As soon as we arrived everything was perfect. Staff were so helpful and cheerful. Lovely quiet pool view room.
Stayed 7 nights in May 2025

10/10 Excellent

Denize

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean base from which to explore Jersey

The Savoy is great value for the price, it’s a clean and pleasant hotel which acts as a good base from which to explore the delights of Jersey. Its central, with both the town centre and the bus station within an easy 10 min walk.
Stayed 5 nights in May 2025

8/10 Good

Gail

Stayed 2 nights in May 2025

6/10 Okay

John

Liked: Property conditions & facilities
Stay was ok. Unfortunately we had a cockroach in our room -twice Service at breakfast was slow and a bit haphazard Never enough eggs, often fruit an yogurt ran out and we had to wait No spare cutlery, I used the same knife to eat my cooked breakfast and then put marmalade on my toast! Table was not cleaned and we were having to push aside dirty plates Staff were very pleasant but the service was not good I would not return to the hotel or recommend it to anybody
Stayed 5 nights in May 2025

8/10 Good

Paul, Richmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Decent gym for a hotel. Room big enough Friendly helpful staff. Curtains to actually block light hiding behind the decorative curtains. Bath with shower rather than walk in shower, less agile people may need to book the disabled rooms.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Soham

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a poor to okay stay for a local BNB but very poor for a hotel with the Savoy name. The first room we were given was directly above the event hall, leading to loud booming sounds and very loud music. Only after complaining did we get another room. This shouldn’t even happen in my opinion, that room should be just kept as a storeroom. The next room given was much quieter but not easily accessible at all, it was a maze and not at all accessibility friendly or luggage friendly. The rooms were very old and outdated, old wooden furniture and carpets that hadn’t been cleaned and dust hung in the air. Also, the corridors smelt of cigarette smoke, not pleasant at all. Think 80s bnb. The breakfast was okay, nothing special and again not worthy of the Savoy name. The pool is outdoors and not heated, which is unusable pretty much all year round in Jersey. Overall this needs a HUGE renovation and uplift.
Stayed 2 nights in May 2025

8/10 Good

Alacoque

Stayed 3 nights in May 2025