See all properties

Dolphin Hotel Cambridge

2.5 star property

Choose dates to view prices

Photo gallery for Dolphin Hotel Cambridge

Exterior
1 bedroom, premium bedding, iron/ironing board, free WiFi
Garden
Executive Room, Ensuite, River View | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

View in a map
London Road, St Ives, England, PE27 5EP
  • The Manor at Hemingford Grey
    ‪5 min drive‬
  • Raptor Foundation
    ‪7 min drive‬
  • University of Cambridge
    ‪17 min drive‬
  • Cambridge (CBG)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Ensuite, Park View

1 bedroom, premium bedding, iron/ironing board, free WiFi

Superior Double Room, Ensuite, Park View

  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Standard Double Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Ensuite, River View

Executive Room, Ensuite, River View | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Executive Room, Ensuite, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Family Room, Ensuite

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Standard Double Room, Ensuite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Bathroom

Executive Suite, Ensuite

  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

The Golden Lion Hotel, St Ives, Cambridgeshire

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
4.5 out of 5, Wonderful, 364 reviews
The price is €91
includes taxes & fees
7 Sept - 8 Sept
The Golden Lion Hotel, St Ives, Cambridgeshire

About this property

Dolphin Hotel Cambridge

Hotel in St Ives with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site. Weekly housekeeping is available.
Dolphin Hotel Cambridge offers 67 accommodations. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Dolphin Hotel Cambridge, you'll be close to The Manor at Hemingford Grey. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room, conference space and a car charging station
  • Just a 5-minute drive from The Manor at Hemingford Grey and 6 minutes from Ouse Fen Nature Reserve
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1346 square feet (125 square metres) and includes conference space. Dolphin Hotel Cambridge also features a terrace and a garden. Self parking is free.

This St Ives hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Dolphin Hotel Cambridge has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,346 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 16

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet (varies based on length of stay), plus a deposit of GBP 150 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.00 per person
  • Pet deposit: GBP 150 per stay
  • Pet fee: GBP 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 16 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Dolphin Hotel St Ives
Best Western Dolphin St Ives
Best Western Dolphin
The Dolphin Hotel St. Ives
Dolphin Hotel St Ives
Best Western Dolphin Hotel St Ives
Dolphin St Ives
Best Western Dolphin Hotel
Dolphin Hotel Cambridge Hotel
Dolphin Hotel Cambridge St Ives
Dolphin Hotel Cambridge Hotel St Ives

Dolphin Hotel Cambridge Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 61 reviews
Rating 8 - Good. 29 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 7 out of 61 reviews
Rating 2 - Terrible. 8 out of 61 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Stayed 4 nights in Feb 2025

8/10 Good

Jane

Liked: Amenities
Nice and near the town
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Staff and room very nice. Shame about the ongoing renovations meaning no restaurant
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Room
Stayed 1 night in Jan 2025

8/10 Good

Dan, Trumpington

Liked: Staff & service, amenities
Good Friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Willim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Staff where great x
Stayed 1 night in Dec 2024

6/10 Okay

KEVIN

OK for a night or two

Oir stay was OK. A last minute booking so we could spend the evening in the lovely St Ives. We had trouble finding our room and had to go back to reception to ask for help! I thought the room was a little cold in the night. The carpark is large and the location is excellent.
Stayed 1 night in Nov 2024

2/10 Terrible

Alister

Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jamie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Awful, avoid… building site
Stayed 2 nights in Sep 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service
Heating was on and could not turn off as was broken. Reception not obvious. Good parking thou
Stayed 1 night in Sep 2024

4/10 Poor

Emin

Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Stayed 1 night in Sep 2024

6/10 Okay

Sam

Liked: Room comfort

Probably wouldn't stay again.

They've put bathroom lights on sensors... Ours didn't work so was flickering a lot, my partner isn't good with that so we got moved to the ground floor, a smaller bed and a disabled room. The bathroom needs a deep clean, there is scum all around the splash boards. The bed is fairly comfortable. The decoration has gone for grey chic and clashes with country chicz I'm not sure they've decided on the theme yet. It's expensive for that it is and doesn't include breakfast.... We were woken up to multiple fire alarms - which didn't help after a late night wedding. The poor receptionist didn't know if he was coming or going - they need more staff! However it's in a stunning location.
Stayed 1 night in Aug 2024

4/10 Poor

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Downhill

Used to have a really good stay here until the renovations started. Now no bar, no meals, breakfast is one of the worst.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aryuat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities

Do not buy a premium room here!!!

I actually wondered if I were high paying £170 for a room here when I remembered upon check in. Turned up to find no one on reception just a 'back in 5 minutes' sign. No one was back in five minutes so we checked ourselves in - they key was easily reached from the reception desk, so secure! Hotel only tried to take the payment just before check in not at the time of booking, which was annoying for cashflow planning. The room was horribly overpriced for the facilities - I couldn't even find a hairdryer, let alone a welcome pack, which would have been useful as no one was at check-in. I would expect more than a couple of packs of cheap biscuits; no water, welcome note, or fresh flowers, the bed was pretty uncomfortable, no air conditioning, just a cheap floor fan. Very disappointing breakfast area which can only be described as looking like a big working mans club. £10 extra for breakfast on a nearly £200 room is ridiculous. I barely ever leave reviews but I'm here to tell you; do not pay for premium rooms. This hotel does not feel premium and you'll leave regretting the cost. Especially true right now (Aug 24) as they're in the middle of building work and there is material stacked up all over the place. Staff were excellent (morning reception, dining room).
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Liked: Cleanliness, room comfort

Ok, but will be better when refurbishment all done

The hotel is currently being refurbished, so we expected some disruption. The restaurant wasn’t open for service in the evening. Our superior room was newly appointed, clean and comfortable with balcony view of the river and countryside. Large and clean bathroom. No complaints there. On the downside, there was only one person on reception, the WiFi didn’t work in the room and the cooked breakfast used poor quality sausages.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Elaine

The hotel is under renovation so restaurant and bar not open however our room was beautifully decorated and check in was easy with friendly staff
Stayed 2 nights in Jun 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is under new management and premises are undergoing refurbishment. The room we had was excellent but no restaurant and no bar . Very few staff but the staff available very helpful. Half hotel refurb done but long way to go.
Stayed 2 nights in Apr 2024

6/10 Okay

Vincent, Burbank

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Going through renovations when we stayed so imagine things will be different very soon. The staff was top notch and the location is perfect with many options for food and drinks in walking distance.
Stayed 4 nights in Jan 2024

8/10 Good

Vincent, Burbank

Stayed 1 night in Jan 2024