Surestay Plus By Best Western St. James Donaldsonville
This smoke-free hotel features a business centre, a 24-hour front desk and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Additionally, free breakfast, a banquet hall and a vending machine are on-site.
Surestay Plus By Best Western St. James Donaldsonville offers 61 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with king sofa beds. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a bath.
This St James hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.
During your stay at Surestay Plus By Best Western St. James Donaldsonville, you'll be within walking distance of Mississippi River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
Free breakfast offered
Free WiFi and wired Internet in some public areas
Free self-parking
Amenities include a business centre, a lift and an ATM
Just a 1-minute drive from Mississippi River and 6 minutes from Louisiana Square
Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available. The business-friendly Surestay Plus By Best Western St. James Donaldsonville also features a vending machine, an ATM, and a lift. Self parking is free. A complete renovation of Surestay Plus By Best Western St. James Donaldsonville was completed in October 2023.
This St James hotel is smoke free.
Guests are served a free breakfast.
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free breakfast available
Family friendly
Free rollaway/extra bed
In-room sofa bed
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Vending machine
Guest services
Housekeeping (daily)
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Cots (infant beds) are not available.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 103101189
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Surestay Plus By Best Western St. James Donaldsonville Hotel
Surestay Plus By Best Western St. James Donaldsonville St James
Surestay Plus By Best Western St. James Donaldsonville Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 53 out of 108 reviews
10 - Excellent
53
Rating 8 - Good. 22 out of 108 reviews
8 - Good
22
Rating 6 - Okay. 11 out of 108 reviews
6 - Okay
11
Rating 4 - Poor. 11 out of 108 reviews
4 - Poor
11
Rating 2 - Terrible. 11 out of 108 reviews
2 - Terrible
11
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Cheryl
21 Mar 2026
Air was ok. Breakfast wasnt
Cheryl
Stayed 2 nights in Mar 2026
Verified
4/10 Poor
Kimberly
29 Mar 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in amount was $10 more than Expedia charge with no explanation. Room was clean with absolutely no amenities, no actual breakfast, nothing. Fine for quick no frills stay when you’re just in town for the night.
Kimberly
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Maria
25 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great customer service
Convenient location. Great price
Clean, huge room
Loved it. Will be back
A fine establishment for an overnight stay and provides a good selection of breakfast foods.
Rick
Stayed 1 night in Mar 2025
Verified
8/10 Good
Patricia
3 Nov 2025
Liked: Cleanliness
Disliked: Amenities
This hotel delivers a decent experience on par with its value pricing: it's a little run down and the walls are a little thin, but the staff were very helpful and the beds were clean and comfortable.
Excellent customer service. Friendly staff, hot showers. Breakfast was okay enough to get the job done. I must say this hotel is an affordable hidden gem. My room could’ve been cleaned a little more but I’ve stayed in worser conations and paid more per night. I’ll definitely be back.
This is a very comfortable place to stay. The night I was there, it was exceptionally quiet. The bed was comfortable, too. The carpet felt clammy but was clean (I know because the bottoms of my feet were not dirty.) The bathroom trashcan had not been checked and that is why I left a 4 star because of what was in it. Other than that, it was a clean room. I would stay again and for a longer stay. My overnight in the area was last minute. The staff was friendly.
Our room had not been clean. There was no toilet paper and there were dried pee drops on the toilet seat. They then moved us to another room. Then there were no sheets on the pull out couch bed but there was a soiled, stiff wash rag in it. We went downstairs again and they gave us sheets. So we had to make up our own bed.
Great Excellent Staffing , I was lowkey upset about breakfast not being full until 9 but i think only like 5 of us were in the building so for food cost i understand. Just wish i was able to experience, would definitely stay again.