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MainStay Suites St. Louis - Galleria

2.5 star property

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Photo gallery for MainStay Suites St. Louis - Galleria

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Place, Saint Louis Galleria Mall
    ‪6 min walk‬
  • Place, Shaw Park Tennis Center
    ‪19 min walk‬
  • Place, St. Louis Union Station
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking, Mobility Accessible Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Non Smoking, Mobility Accessible Tub

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking, Roll in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Non Smoking, Roll in Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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includes taxes & fees
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About this property

MainStay Suites St. Louis - Galleria

Hotel with free parking, 8-minute walk to Saint Louis Galleria Mall
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning and laundry facilities. Weekly housekeeping is available.
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. 43-inch LCD televisions come with premium cable channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites St. Louis - Galleria. During your stay, you're just a quick walk from Saint Louis Galleria Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes tennis courts, a gym and basketball
  • 8 minutes by foot from Saint Louis Galleria Mall and a 4-minute drive from Forest Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
MainStay Suites St. Louis - Galleria offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. The business-friendly MainStay Suites St. Louis - Galleria also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. A complete renovation of MainStay Suites St. Louis - Galleria was completed in May 2025.

This Richmond Heights hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Built in 1986
  • Fireplace in lobby
  • Renovated entire property - May 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 83 reviews
Rating 8 - Good. 10 out of 83 reviews
Rating 6 - Okay. 21 out of 83 reviews
Rating 4 - Poor. 12 out of 83 reviews
Rating 2 - Terrible. 12 out of 83 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep!
Stayed 1 night in Oct 2025

10/10 Excellent

Jashonna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities

Old and dirty

The rooms floor was filthy and the toilet seat was disgusting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alferd

Travelled with partner
Liked: Amenities
I will return
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great

Great
Stayed 4 nights in Sep 2025

10/10 Excellent

Thersia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, but seemed they had something better to do. I mentioned several maintenance items, once at beginning of stay, nothing changed. Then at end, don’t recall if made any notes. Completely bed bug bitten at end of stay.
Stayed 3 nights in Sep 2025

8/10 Good

Darryl

Stayed 1 night in Sep 2025

6/10 Okay

Charmayne

Stayed 1 night in Sep 2025

6/10 Okay

Cory

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property seems more like a low cost housing project. We were in building 13 and there was literally a person with their car jacked up, tire off and engine parts laying all over the parking lot working on repairing their car. Next to one of the front doors someone had a stolen Target shopping cart. It was far from what we expected when we booked. Luckily we only stayed one night or we would have left. The room was spacious and clean but the facility was run down and seemed like a HUD subsidized property. We won’t be coming back.
Stayed 1 night in Sep 2025

2/10 Terrible

Natasha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Erica

Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Disliked: Staff & service
I don't like the fact that for the second time they have overcharged me. When confronted the manager told me i have to dispute charges to get my refund rather than just refunding my like they did on the first time. Either they don't know financial procedures or they are incompetent. Either way i will never stay there again!
Stayed 1 night in Aug 2025

6/10 Okay

Esther

Travelled with group
Liked: Staff & service
Convinient for travelers (for having a kitchen in the room).
Stayed 1 night in Aug 2025

6/10 Okay

Esther

Travelled with group
Liked: Staff & service
When we checked in your facility(1211) on 8/25/25, we saw linnen collection can with linnens partly touching the ground 10 feet away from the door of the room 1211, which made us uneasy, and it stayed that way throughout that night till we checked out next morning. Also kitchen light didn't work, soup bowl was only one(I listed 3 people when reserved), also spoon was only one in undesirable condition. And we felt room was damp(?). Anyway, I complained about it on 8/27/25 when we checked in your facility, and front staff gave us far better room. So, I thank about it. If you correct small small matters putting more careful concern, you will have good reviews from guests. Thanks for your asking. I want to use your facility often for my visitors. Expecting your professional service.
Stayed 1 night in Aug 2025

2/10 Terrible

Jayden

Horrible

No clean and doesnt look like it was cleaned..hair everywhere..
Stayed 1 night in Jul 2025

6/10 Okay

CLARISSA

Liked: Cleanliness
Staff was always friendly. Pool was out of commission, room missing several items but staff was helpful to replenish. But location is great for all we wanted to do.
Stayed 4 nights in Jun 2025

6/10 Okay

Mary T

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it had a barbecue grill. Especially since the pool didn't work on my birthday and the housekeeper didn't vacuum my floors and bring me up new towels and pillow case that i requested after my 3rd day there.
Stayed 4 nights in Jun 2025

2/10 Terrible

Denise

Stayed 2 nights in May 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean. There was plenty of space. We arrived at nights, went to bed and in morning left to spend time with family at the seminary. We like it cause its resonable distrance to the seminary.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zachary

Stayed 1 night in Jun 2025

10/10 Excellent

lajunta

Stayed 2 nights in May 2025

2/10 Terrible

Jamie

Stayed 1 night in May 2025

4/10 Poor

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had dresser with drawers that would not shut and blocked the closet and entrance to the bath, also a hole in the closet door. I did not stay as there was not another room available.
Stayed 5 nights in May 2025

4/10 Poor

Kristen

Stayed 1 night in May 2025