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Home2 Suites by Hilton St. Charles St.Louis

3.0 star property

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1 bedroom, in-room safe, desk, laptop workspace
Gym
-32-inch LCD TV with digital channels, TV
Exterior
Concierge desk

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
32 Research Park Circle, St. Charles, MO, 63304
  • Missouri Bluffs Golf Course
    ‪3 min walk‬
  • St. Louis Premium Outlets
    ‪4 min drive‬
  • Chesterfield Sports Fusion
    ‪7 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪27 min drive‬

Room options

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About this property

Home2 Suites by Hilton St. Charles St.Louis

Suburban hotel with free breakfast and free local area shuttle
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a 24-hour business centre, a conference centre and Access to hot tub are on-site.
Home2 Suites by Hilton St. Charles St.Louis offers 100 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton St. Charles St.Louis. During your stay, you're just a quick walk from Missouri Bluffs Golf Course. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Steps from Missouri Bluffs Golf Course and 6 minutes by car from Weldon Spring Site Interpretive Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Home2 Suites by Hilton St. Charles St.Louis offers its guests a kids' pool, an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes a conference centre. The business-friendly Home2 Suites by Hilton St. Charles St.Louis also features a terrace, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 5 miles is available. Limited free parking is available on a first-come, first-served basis.

This 3-star St. Charles hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,302 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • -32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Wingate St. Charles MO
Wingate Wyndham MO Hotel St. Charles
Wingate Wyndham St. Charles MO
Wingate Wyndham St. Charles MO Hotel
Wingate Wyndham St Charles MO
St. Charles Inn
Wingate by Wyndham St. Charles MO
Best Western Plus St Louis West Chesterfield
Best Western Plus St. Louis West Chesterfield
Research Park Inn St. Louis West – Chesterfield
Research Park Inn St Louis West – Chesterfield Hotel
Research Park Inn St Louis West – Chesterfield St. Charles
Research Park Inn St Louis West – Chesterfield Hotel St. Charles

Home2 Suites by Hilton St. Charles St.Louis Reviews

Reviews

5.8
Rating 10 - Excellent. 201 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 193 out of 1000 reviews
Rating 2 - Terrible. 259 out of 1000 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Caleb

Travelled with group
Disliked: Cleanliness
The hotel was under a major renovation as of Oct 2023. The rooms were dated, which is okay. The cleanliness of the room was acceptable. There wasn't much offered for the complimentary breakfast. I am sure this place will be a nice place to stay when finished. This hotel is a bargain compared to the surrounding area hotels.

2/10 Terrible

Charles

Stayed 1 night in Nov 2023

6/10 Okay

Lynn

Disliked: Cleanliness, amenities, property conditions & facilities
Property is being renovated which severely restricted services (pool and hot tub not open and breakfast was cold cereal with prepackaged pastry) and created a lot of construction mess.
Stayed 1 night in Nov 2023

4/10 Poor

Rodolfo

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in remodeling, the common areas are in rough shape.
Stayed 1 night in Nov 2023

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So my girlfriend and I booked the research park west in king size bedroom for metallica weekend. One of the reasons why I booked this hotel is that I wanted to be able to go swimming and use a hot tub. Once I got there, the hot tub was out of commission the laundry room was closed and the workout room was out of commission and closed. We stayed there one night in room 113. There were multiple problems in the room. The bed was broken and the room had multiple stains on the carpet and on all the furniture with multiple. cuts in the fabric. We got moved to a different room room 407. This room was a little bit better. The bed was wasn’t broken and but there were multiple stains on the furniture and on the curtains, and the air conditioner with the grate was broken. The only reason why we stayed there as long as we did is we had already paid for it and there was nowhere else available. So on the second to last night we come home really late take a shower and my girlfriend lays in the bed and 20 minutes later she has bedbug bites on her arm back and stomach and chest. We went to the front desk to complain. They were just apologetic, but they prorated a refund and I felt that that was not good enough. We went home washed everything we brought with us twice and super hot water. Call the manager earlier today and could not understand a word he said because his accent was so thick. and he says he was going to call his manager and have them call me. I’m still waiting to hear them.

2/10 Terrible

Destiny

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Roaches and robbery..absolutely horrible the health department needs to shut this place down, there is no pool or gym but within 5 minutes of us getting in our room there was 25 roaches
Stayed 2 nights in Nov 2023

8/10 Good

Jessica

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Do not stay here

I wish I would have read the reviews about this place like I normally would. We only stayed here for one night and it was very disappointing. The entire place was under renovations, our room had stains all over the furniture and carpet. The bedsheets and all the towels also had some kind of stain. The shower had pink mold and the toilet barely flushed. Online had advertised that they had a hot tub. We went to check the pool area out and not only did they NOT have a hot tub, both of their small pools were GREEN with MOLD on the bottom! The entire place was filthy and nobody is trying to keep up with it.
Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool had bottle caps all in it and around it. Hot tub didn’t work. Hotel was under construction.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick check-ins

Business trip perfect location! minutes away from all kinds of places!
Stayed 2 nights in Oct 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous park to walk in but the place is under construction and still selling bad rooms.
Stayed 2 nights in Aug 2023

2/10 Terrible

Lonnie

Disliked: Property conditions & facilities
This property was being tore apart for remodeling and closing down we did not stay there
Stayed 1 night in Oct 2023

4/10 Poor

Roger

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with poor access from highway
Stayed 1 night in Oct 2023

4/10 Poor

Izabella

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floors were all stained, the building itself was a mess, towels were stained. Staff was friendly tho and we slept good, but definitely not very clean
Stayed 1 night in Oct 2023

2/10 Terrible

JEREMY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

This was by far the WORST hotel i have ever stayed in. Without going into the whole agonizing story that me and my wife went through, I'll just stick to the basics. It was nothing like the pictures for starters, they are under a major renovation, the ENTIRE hotel is just absolutely disgusting, the floors are filthy, the black mold was horrible, there was chewed up gum on the sheets we were supposed to sleep on, the bathroom was nastier than any hotel bathroom i have ever been in to the point we couldnt even use the shower, even the hall ways were disgusting. And to top it all off, when we came back to our room that evening after being out all night, the fire sprinkler was pouring water out of it and had a decent puddle right in the middle of the room, which looked to be an on going issue because there were stains on the floor where it had been leaking previously and the ceiling had been cut open and patched recently. Then there is the customer service issue, dont expect anything out of them, they cant understand what you say and you wont be able to understand what they say. Nothing but foreigners that cant hardly speak english. Not once did they apologize for anything that happened or even offer a discount for such a horrible experience. So after all that, pretty much what Im saying is spend the extra money and stay somewhere decent because i promise you will not be happy.
Black mold
Chewed up gum that had been there for awhile in the sheets.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2023

10/10 Excellent

Nikkia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Joanne

Travelled with family
Liked: Room comfort

Renovation

The hotel was under extreme renovation. There must have been a good hotel there at one time. There was a bug in the pool. The carpet was stained. Im sure once theyre finished with the renovation it will be a lot better. We asked for fresh towels and they forgot. The staff was friendly.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
if you had decent coffee, sure would've been nice!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great Stays

Great hotel, quiet location nice people!
Stayed 1 night in Oct 2023

2/10 Terrible

Kay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is major construction being done at the property. We arrived shortly after midnight and was immediately greeted by the front desk manager. Younger gentleman, very polite. Quick and easy check in process. However, when I opened the door to my room and turned on the lights, no less than a dozen roaches scattered. There were larger full-size roaches as well as baby ones, so this appeared to be an ongoing issue and not just a one-off. They were in the tub, in the toilet, on the sink/counter and on the wall. Understandably, I did not go into the room any further. We returned to the front desk immediately and stated we could not stay due to the roach infestation. The gentleman apologized and said that I would receive my refund from Expedia. This did not happen automatically, but after speaking with Expedia who then contacted the hotel, the refund is in process. Hopefully once all of the construction is completed, exterminators will be brought in to clean up this issue.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

DON’T! HORRIBLE! DISGUSTING!

We stayed here in June and it was ok, but this time is was disgusting! We switched rooms because even the sheets and sink were dirty! In the new room there was dust everywhere- see photos of the headboard on bed and the tv! The shower curtain was falling out of the wall, nothing had been vacuumed or mopped. We would have moved hotels but we were busy with wedding festivities and couldn’t spare the time. The owners or managers could barely understand or speak English. They never came in to clean the room when we showed them pictures and asked for it to be cleaned. We have stayed in a lot of budget friendly hotels and have never seen anything so disgusting!
Stayed 3 nights in Oct 2023

2/10 Terrible

Joyan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They only have 3 employees. Extensive remodeling. It doesnt look like anything is being done. Bedbugs, other bugs in the room. Plaster peeling off walls in the pool area. It needs to be clean. We should have realized something wrong when we arrived at 7pm only 3 cars in the lot. Breakfast was ok.
Stayed 1 night in Oct 2023

2/10 Terrible

Gage

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anywhere else would be better

Stayed 1 night in Oct 2023