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Tru By Hilton St. Louis Downtown

2.5 star property

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Photo gallery for Tru By Hilton St. Louis Downtown

Free daily buffet breakfast
Business centre
Property amenity
Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
1221 Locus Street, St. Louis, MO, 63103
  • Place, City Museum
    ‪5 min walk‬
  • Place, Enterprise Center
    ‪8 min walk‬
  • Place, St. Louis Union Station
    ‪11 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 1 King Bed

7.6 out of 10
Good
(46 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 2 Queen Beds

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Home2 Suites by Hilton St. Louis Downtown
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 641 reviews
The price is €78
includes taxes & fees
19 Jan - 20 Jan
Home2 Suites by Hilton St. Louis Downtown

About this property

Tru By Hilton St. Louis Downtown

Hotel with free breakfast, 7-minute walk to City Museum
A 24-hour fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru By Hilton St. Louis Downtown offers 201 accommodations with coffee/tea makers and a hairdryer. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton St. Louis Downtown. During your stay, you're just a quick walk from City Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of City Museum and Enterprise Center
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, an arcade/games room, and laundry facilities are also featured at Tru By Hilton St. Louis Downtown. For a fee, parking is available.

This St. Louis hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton St Louis
Tru By Hilton St. Louis Downtown Hotel
Tru By Hilton St. Louis Downtown St. Louis
Tru By Hilton St. Louis Downtown Hotel St. Louis

Tru By Hilton St. Louis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 607 reviews
Rating 8 - Good. 148 out of 607 reviews
Rating 6 - Okay. 75 out of 607 reviews
Rating 4 - Poor. 50 out of 607 reviews
Rating 2 - Terrible. 79 out of 607 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St. Louis TRU

Nice place! Cool interior, good breakfast and decent views. Friendly and helpful staff. Plenty of places in walking distance. Warning, all paid parking. Meters, valet and nearby lots.
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very calm and helpful front desk

Shay at the front desk was amazing. She answered so many questions/issues that I was having. She was never anything but polite and I truly wouldn’t have blamed her if she was annoyed as I was annoyed with my own confusion.
Stayed 1 night in Oct 2025

6/10 Okay

Ricki

Liked: Cleanliness
Disliked: Amenities
Drug addicts everywhere, no food options nearby
Stayed 3 nights in Sep 2025

8/10 Good

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes.
Stayed 1 night in Oct 2025

4/10 Poor

Brad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was very friendly and helpful . But we had a possible bed bug issue. They moved us to another room, it was dirty, not cleaned well. They said they would get management involved but as of yet we haven’t heard anything. Overall the place appears run down, in need of maintenance.
Stayed 3 nights in Sep 2025

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness
Check in starts at 4. Tried to check in at 6 and room wasnt ready. Only parking option was valet. Elevator wasnt working in the morning so had to use service elevator.
Stayed 1 night in Sep 2025

6/10 Okay

Annie

Travelled with family
Disliked: Staff & service

Not satisfied

Gave us a room with people already there. Rude male receptionist at night. Out of hand soap and made us go down from 11th floor to the 1st floor to refill the hand soap container. You can only used valet for parking, but they only have 1 person doing the valet.
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort

Very helpful!

Our stay was very good overall. My wife stubbed her toe and it was bleeding very bad and the staff went out of their way to help and bring first aid supplies. I really appreciated their attitudes.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. From the desk to the guards. Thank you for a great stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and great location in the city
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Maleah

Travelled with group
Liked: Amenities
Parking was 110$ and they only had one person doing valet. Since everyone’s check out time is the same, it took a long time to get our car. This wouldn’t be a big deal, but I do feel the rate is pricey for the specific service. The hotel was also overbooked and I was unable to get the room I booked. The location was nice as it was close to many different things downtown. However, I don’t think I would stay here again. There are nicer hotels in the area that don’t cost much more.
Stayed 1 night in Sep 2025

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with valet parkingnear the Gateway Arch

The hotel is a walking distance to the Gateway Arch, which was the goal of my trip to St Louis. The $55 valet parking added extra cost to my hotel night. The hotel was clean, comfortable and professionally ran. Several restaurants and historical buildings nearby, and I really enjoyed the Gateway Arch and Museum the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Check in was easy. Staff was friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Lakenya

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

TONI

Liked: Staff & service, property conditions & facilities, room comfort

For the price it’s a good option in St Louis

We booked this hotel as it was the a good price compared to others that were closer to Busch Stadium, which was the reason for our visit. First impressions of the area were that it was a bit shady - a lot of druggies within a couple of blocks walk. The hotel had its own security guards 24/7 which on one hand was nice but on the other hand makes you wonder why it’s needed. The staff were all really helpful, and a special Thank you to Coco who kept the breakfast area well stocked and managed. We loved the old building and that it had kept original features from when it was a Shell Co office. The only thing I did not like was the bedding. I have never seen it before but the bed had a duvet cover that wasn’t a full cover. Hard to explain but it was like a cape for the duvet, the duvet wasn’t enclosed in a cover as such, but it was like the top edge of the duvet had a fold over on it. What this meant was that unless you slept completely still the duvet came out of it’s cover all the time, and while the cover may be washed after every guest the duvet most certainly wasn’t. I hated knowing when I woke with the duvet touching me that it had been around the faces and bodies of loads of others without a clean. I have a photo to try and show the difference in the colour duvet compared to the cover. What we should have done was just take off the duvet and use the sheet. I would stay here again and that’s what I would do next time.
Stayed 3 nights in Sep 2025

10/10 Excellent

michael

Stayed 1 night in Sep 2025

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
The front desk staff were amazing and kind at check in. When we arrived in our room, I realized no towels, washclothes etc were left. We called the front desk, they said they would get them up there and we left for our event. When arriving back from event, it was late. No towels still. We called front desk, they said we would have to come get them.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Would not even check in. In a horrible neighborhood with homeless and drug dealers all around the area
Stayed 1 night in Sep 2025

8/10 Good

Joe

Stayed 2 nights in Sep 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Afton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was not good. Cold coffee, warm milk, soggy scrambled eggs, rubbery turkey sausage. Not a big selection of fruit only apples and oranges.
Stayed 1 night in Sep 2025

10/10 Excellent

Jabez

Liked: Staff & service, property conditions & facilities
The parking was nice the city was nice. But once you walk out it’s just a lot of homeless people outside taking off of the parking space. And inside a children park. But overall it was a good hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025