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Tru By Hilton St. Louis Downtown

2.5 star property

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Photo gallery for Tru By Hilton St. Louis Downtown

Free daily buffet breakfast
Exterior
Business centre
Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
1221 Locus Street, St. Louis, MO, 63103
  • Place, City Museum
    ‪5 min walk‬
  • Place, Enterprise Center
    ‪8 min walk‬
  • Place, St. Louis Union Station
    ‪11 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 1 King Bed

7.8 out of 10
Good
(58 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 2 Queen Beds

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru By Hilton St. Louis Downtown

A 24-hour fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru By Hilton St. Louis Downtown offers 201 accommodations with coffee/tea makers and a hairdryer. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton St. Louis Downtown. During your stay, you're just a quick walk from City Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of City Museum and Enterprise Center
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, an arcade/games room, and laundry facilities are also featured at Tru By Hilton St. Louis Downtown. For a fee, parking is available.

This St. Louis hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton St Louis

Tru By Hilton St. Louis Downtown Hotel

Tru By Hilton St. Louis Downtown St. Louis

Tru By Hilton St. Louis Downtown Hotel St. Louis

Tru By Hilton St. Louis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 763 reviews
Rating 8 - Good. 178 out of 763 reviews
Rating 6 - Okay. 101 out of 763 reviews
Rating 4 - Poor. 61 out of 763 reviews
Rating 2 - Terrible. 97 out of 763 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities
When we got there at 1 am to check in I had to wait for someone to let me in even though I called as I was parking to ensure someone was there. She seemed annoyed and hardly said a word. We then go up to our room and all of the bedding is rolled up on the bed/dirty. I go back down and no apology or anything. She just tosses me more keys and says "go down two doors". I continued to run into rude people and people who made me feel I was bothering the for just being there. Only exception being the woman who works during the day. I won't be staying again next time in town. I was very disappointed for what was provided service wide vs how much paid.
Stayed 2 nights in Feb 2026

10/10 Excellent

Obinno

Stayed 3 nights in Feb 2026

2/10 Terrible

Dakota

Customer service was terrible
Stayed 1 night in Feb 2026

10/10 Excellent

Nine Y

Stayed 6 nights in Feb 2026

10/10 Excellent

Zohair Raza

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Spacious room
Stayed 4 nights in Feb 2026

6/10 Okay

Candace

Liked: Staff & service
Disliked: Amenities
Room was okay. Staff was friendly. Breakfast was not stocked and we went down two different times. Parking was horrible. We were not told it was an additional $55 to park with valet they parked your vehicle in a garage a block over. The only other option was to park on the street and pay at the meter.
Stayed 1 night in Feb 2026

2/10 Terrible

Aaron

They canceled my reservation and didn't refund me my money, im highly disappointed and disrespected.
Stayed 1 night in Feb 2026

10/10 Excellent

Cutlass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Also my room smelled of cigarettes and I do not smoke.
Stayed 1 night in Feb 2026

8/10 Good

Trudy

Liked: Cleanliness, staff & service, amenities
Very clean, limited amenities in the room, good breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Vijay Srinivas

Stayed 3 nights in Feb 2026

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kind Staff, clean, delicious breakfast.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful
Stayed 2 nights in Feb 2026

8/10 Good

Tanzie

Stayed 1 night in Feb 2026

10/10 Excellent

Sue, Springfield

Stayed 2 nights in Feb 2026

10/10 Excellent

anna

Stayed 1 night in Feb 2026

6/10 Okay

Megan

Stayed 1 night in Feb 2026

10/10 Excellent

James

Travelled with family
The staff was polite and welcoming. The room was spacious and comfortable
Stayed 2 nights in Feb 2026

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in took 30+mins. Everything else was great !
Stayed 1 night in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff!
Stayed 1 night in Feb 2026

10/10 Excellent

Jamise

Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean comfy room with so many windows! Friendly staff, great breakfast options!
Stayed 2 nights in Jan 2026

6/10 Okay

Ryan, Kelso

Stayed 1 night in Jan 2026

2/10 Terrible

Stephanie

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
I arrived at the hotel, which I had stayed at just last month in December with the same card I used in December and was turned away. they said they didn't accept the card I use which is a chime card. So I lost $230.00 because I didn't get the insurance because I had stayed there before and didn't have any problems and I had made the reservation on the same day as my check in
Stayed 2 nights in Jan 2026

6/10 Okay

Quintez

Liked: Cleanliness, staff & service, amenities
Upon my arrival at the hotel, the staff was very courteous and welcoming. However, once I reached my room, I discovered that the toilet was not flushing. I took some time to settle in and unwind before contacting guest services, who promptly addressed the issue by relocating me to another room. After getting settled into the second room, I decided to rest. When I woke up, I noticed several bug bites. I immediately took a hot shower and inspected the room for bedbugs but initially did not find any. I then lay back down to watch television, at which point I noticed a bug near the pillow. Upon closer inspection, I confirmed it was a bedbug and contacted guest services again. They apologized for the inconvenience and moved me to a third room. Overall, while the rooms were somewhat small, they were cozy. The food was acceptable—neither bad nor exceptional.
Stayed 2 nights in Jan 2026

8/10 Good

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean. The staff were very nice. It was very interesting that you have energy efficiency lighting, but the windows leak cold air horribly. And the building is unmarked, to people that are not from the area coming in the dark it just looked like another building.
Stayed 1 night in Jan 2026