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Aparthotel

Crystal Cove Villas

3.0 star property

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Photo gallery for Crystal Cove Villas

View from property
Front of property
Property grounds
Outdoor pool
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
6345 Estate Smith Bay, St. Thomas, St. Thomas, 00802
  • Place, Cabes Point
    ‪1 min walk‬
  • Place, Sapphire Beach
    ‪1 min walk‬
  • Place, Lindquist Beach
    ‪13 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪26 min drive‬

Room options

View all photos for Junior Studio, Beach View

1 bedroom, premium bedding, individually decorated

Junior Studio, Beach View

  • Beach view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Beach View

Suite, 1 Bedroom, Beach View | 1 bedroom, premium bedding, individually decorated

Suite, 1 Bedroom, Beach View

  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Beach View

1 bedroom, premium bedding, individually decorated

Suite, 2 Bedrooms, Beach View

  • Beach view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Murphy Beds
  • Free Wi-Fi

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About this property

Crystal Cove Villas

An outdoor pool, an outdoor tennis court and laundry facilities are available at this aparthotel. WiFi in public areas is free. Other amenities include a garden and barbecues. Each apartment provides a TV with cable channels, plus a kitchen with a fridge, an oven and a microwave. Added amenities include free WiFi, a furnished balcony and a dining area. Limited housekeeping is available.
Crystal Cove Villas offers 21 air-conditioned accommodations, with a ceiling fan. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

This St. Thomas aparthotel provides complimentary wireless Internet access. Cable televisions are provided. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include an outdoor tennis court and an outdoor pool.
During your stay at Crystal Cove Villas, you're just a quick walk from Sapphire Beach. You'll find features such as free WiFi in public areas, plus an outdoor pool and outdoor tennis court. This comfortable aparthotel has 21 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a furnished balcony/patio and a living room
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities
  • On-site recreation includes an outdoor tennis court
  • Steps from Sapphire Beach and 10 minutes by car from Magens Bay Beach
Crystal Cove Villas offers its guests an outdoor tennis court and an outdoor pool. Public spaces have free WiFi. Crystal Cove Villas also features barbecue grills, a garden, and laundry facilities.

Smoking is allowed in designated areas at this 3-star St. Thomas aparthotel.

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 39-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board on request
  • Limited-hour front desk

Location highlights

  • In a rural location
  • Near the airport
  • Near the ocean
  • On the bay

Things to do

  • Outdoor tennis court

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 21 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Crystal Cove Villas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Cove Villas Condo St. Thomas

Crystal Cove Villas Condo

Crystal Cove Villas St. Thomas

Crystal Cove Villas

Crystal Cove Villas Hotel St. Thomas

Crystal Cove Villas St. Thomas, U.S. Virgin Islands

Crystal Cove Villas St. Thomas U.S. Virgin Islands

Crystal Cove Villas Aparthotel

Crystal Cove Villas St. Thomas

Crystal Cove Villas Aparthotel St. Thomas

Crystal Cove Villas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 128 reviews
Rating 8 - Good. 47 out of 128 reviews
Rating 6 - Okay. 19 out of 128 reviews
Rating 4 - Poor. 14 out of 128 reviews
Rating 2 - Terrible. 10 out of 128 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The kitchen was fully equipped. Close to the beach and a few, but excellent cafe and restaurant nearby. Although an older apartment, it was clean and very comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was a beautiful stay clean and very well organized. The host was beautiful and instructed me with kindness and compassion and made sure I had everything accessible. Will definitely stay here again.
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

tia

Liked: Cleanliness, amenities
Everything was great
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, communication
Condo was very nice with nice furniture. The girls in the office Adele and Bernie are great and very helpful and super nice
Stayed 13 nights in Jan 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Crystal cove is a great place to stay. The condo C9 is very outdated. I would recommend staying @ sapphire beach however not this condo.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Greg

Liked: Amenities
Great space, convenience and comfortable. A few more basic supplies like cooking oil salt and pepper would’ve been cool. Otherwise a very good value and experience.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Adele and Bernie were fabulous front desk sales representatives. I knew I could always call them with anything I was needing. I planned this trip for my sister who has walking disabilities and everything was perfect because of the great communication I had with these two women.
Stayed 6 nights in Jan 2023
Verified

6/10 Okay

Verified traveller

Liked: Communication
Disliked: Room comfort

Careful-Not what I experienced with other units.

Great location and maintained grounds. Have stayed several times before and loved it. This time the unit was different. Outdated unit simple comfort fixes needed such as furniture shampoo, mattresses, pillows,
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Joseph

Liked: Cleanliness
It was nice and all but I kinda wish it looked like the images. But for that, we’d have to go back in time. It’s just beat a bit, bad paint, falling tiles… it felt like I was staying in my grandmothers basement back in Chicago. A fresh cost of paint and few repairs would do this place wonders.
Stayed 8 nights in Jul 2023
Verified

6/10 Okay

Connie

Liked: Communication
The beach is beautiful! The scenery is spectacular. The gardens are beautiful. I had contact with the front desk when I checked in and they were great. The unit I stayed in had not been updated since constructed in the 60s or 70s, the air conditioning did not work...at all. Luckily, I don't mind a little heat and usually there was a sea breeze blowing in through the windows and it cooled off at night. But, let's face it, I wasn't here for the accommodations, it was the beach I was after and the beach delivered!
Stayed 5 nights in Apr 2023
Verified

6/10 Okay

tia

Liked: Cleanliness
Disliked: Communication
Check in sucks!! Someone else was assigned to that room.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Televisions did not work, neither bedroom nor living room TV's. Stove/oven did not work...not at all.
Stayed 4 nights in Jan 2024
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness

Bed bugs!!!!!!

Start off with positive, beautiful beach. Now the bad, where to begin. Put us in the wrong wrong and then asked that we leave our room for the day so they could clean it at the same time they were cleaning the correct room. I refused since I paid for a room that day. Paid for ocean front, the fist room we were put in was the farthest from ocean front, couldn’t see it from the h it at all. Now for the worst part, bed bugs!!!! We left covered in bites. I’ve contacted the property and sent pictures and received zero response. So disappointing.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Widna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean we didn’t have power for two days no ac , it was hot I went with a newborn baby and an autistic child it was hard for us and they don’t even compensate us for that but besides that I love it
Stayed 5 nights in Jun 2022
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort, communication
While the front desk staff were friendly, the wifi did not work in the room. The tv was attached to the wifi, so in addition to not having wifi, we did not have tv. When we alerted the front desk to this, they did nothing for 24 hours. When I again alerted them to this, I was given a password for a router that was not in our room. The signal was weak and would not allow us to use the tv.
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We've stayed at Crystal Cove several times. The location is perfect. The beach is absolutely beautiful and the beach bar has great drinks and food. Some rooms are a little dated but I have always found them clean and comfortable. The outside of the property is well maintained and safe. The office staff is very friendly and attentive. Laundry is on site if not in your unit. I would definitely recommend and stay again.
Stayed 7 nights in Jan 2022
Verified

10/10 Excellent

Krissy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Crystal Cove Villas is a clean, safe place to stay without all the bells and whistles. The decor is dated, but it wasn’t a big deal to us since we we were exploring most days. There is a coffee shop/bakery (7a-2p) and beach bar (11a-6p) on site. There’s also a pool and tennis court that we didn’t use. The best part about this property, however, is it’s proximity to Sapphire Beach! We’ve stayed here before in 2019 and the seaweed was cleaned daily…that wasn’t the case this time. We understand that the pandemic may play a role in this though not sure. We like the area and may try to the condominiums next door during our next visit.
Stayed 4 nights in Oct 2021
Verified

6/10 Okay

Linda

Liked: Amenities, communication
Disliked: Cleanliness
This is my third stay at Crystal Cove and it was disappointing due to the condition of our apartment we stayed in C9 and it was very run down and not cleaned before our visit. The staff at Crystal Cove is very nice and the beach Sapphire Beach is amazing but the owner with the condo that we stayed in needs to put a couple dollars into it ….(ceiling fan and lights didn’t work in my bedroom extension cords everywhere, outlet hanging out the wall) we will not stay at that unit again if we even stay at Crystal Cove…. at all it’s really a shame because I love that place.
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

God

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked everything the whole place was unexpected thank you
Stayed 4 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, communication
The place was alright. The buildings were kind of run down and the pool was useless but it was just alright. I will say that you will want to bring antkiller because there are plenty of ants in and around the kitchen area. The dishwasher could be the first dishwasher ever made. It doesn't work and it just takes up precious space. Also, do not look up into the stove vent. It is VERY disturbing. I'm pretty sure the Queen Ant resides in that vent. The people that work there are not rude but they are not friendly. Looking back at it all, I would have spent the extra money and booked my stay at Margaritville.
Stayed 6 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room I was given was outdated and dirty. Floors were horrible and the kitchen was from 1900s. Everything in that room was old and worth the cost. You are only paying for being near a beach.
Stayed 5 nights in Jul 2021
Verified

4/10 Poor

William

Disliked: Cleanliness, room comfort, communication

Don't count on your reservation

Family and I booked a 2 bedroom condo 4 months in advance. Briefly before arrival, we received an email saying the 2 bedroom was not available, despite the earlier confirmation of the reservation. Everywhere else on St. Thomas was booked, so we were stuck with a one bedroom and a futon. We complained to Hotels.com - apparently the "guaranteed" reservation doesn't mean anything as they indicated that they contacted the facility and the facility had declined to address the matter. Very disappointed in Hotels.com and this property. Aside from the property's failure to honor the reservation and Hotels.com's failure to address the matter, the property is very dated. The grounds are well kept and pretty, and they do provide beach towels, BUT the units are dated and very dumpy inside. Although the beach is close, seaweed is a major problem, so it's not a good place to swim or snorkel. Red hook is close, but it's a long drive to Charlotte Amalie. In short, if you are spending the time and money to get to the Caribbean, pick a different place and consider a different booking site as well.
Stayed 3 nights in Jul 2021
Verified

8/10 Good

sandra

Liked: Cleanliness, room comfort, communication

Beautiful resort!!

We love our stay everything was great, clean, we had everything we needed, the pool was beautiful and big, the only thing that was not so good was the beach, but we went to other beaches and enjoyed it, the front desk staff were friendly and so sweet!!
Stayed 6 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Ver Nice Condo

This was a one bedroom condo which felt like home. Condo was updated, in building A. We had a nice view of the beach and we were walking distance to two restaurants. Taxis were available by the property. I did not give a perfect score because the beach had a lot of seaweed.
Sunrise on Sapphire Beach
View from condo
Stayed 3 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I chose Crystal Cove for their location to all the activities and tourist attractions I had planned and booked while we were on vacation. I cancelled a rental car because reserving this Villa put us within walking distance or quick taxi service. I also chose this Villa because it came with a Queen sized bed in a separate room plus two futon couches and the trip was for my 16 yr old son and I and that privacy was important. I confirmed 3 times prior to arriving our reservation. After staying one night I was told we were being moved as they had someone else reserved for our Villa. We were moved off site to another resort further away from everything i had planned. Also it was just a Queen sized bed and a wicker sitting area which forced us to sleep in the same bed. Then after a long day on a tour of Mountain Top and Magen's Bay in which there was no wifi service upon return all of our luggage, groceries, everything was gone from our room. I thought we'd been robbed. In a panic we luckily got to the office before they were closed for the day. We were told that the second resort could only help out Crystal Cove in placement for one night so they came and moved our things to a 3rd place. This place was a studio very small and by the smells from the Marina. There was NO communication. I confirmed 3 times our reservation. I advised my phone service wouldn't work due to no Verizon towers on the Island. The only communication was via wifi on email. Ruined our trip!
Stayed 6 nights in Jun 2021