HYATT house Sterling/Dulles Airport-North

3.0 star property

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Photo gallery for HYATT house Sterling/Dulles Airport-North

Sports facility
Exterior
Microwave, coffee/tea maker
Premium bedding, in-room safe, desk, laptop workspace
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar

Explore the area

Map
45520 Dulles Plz, Sterling, VA, 20166
  • Center for Innovative Technology Complex
    ‪2 min drive‬
  • Dulles Town Center
    ‪6 min drive‬
  • Reston Town Center
    ‪8 min drive‬
  • Washington, DC (IAD-Washington Dulles Intl.)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Den Guestroom Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Den Guestroom King

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Studio King Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

HYATT house Sterling/Dulles Airport-North

Hotel in Sterling with free breakfast and free airport shuttle
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
HYATT house Sterling/Dulles Airport-North offers 162 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 50-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at HYATT house Sterling/Dulles Airport-North. During your stay, you'll be close to Reston Town Center. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at H Bar
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from One Loudoun and 10 minutes from Reston Town Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
HYATT house Sterling/Dulles Airport-North offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 1300 square feet (121 square metres) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Sterling/Dulles Airport-North. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Parking is available for a fee.

This 3-star Sterling hotel is smoke free.

Guests are served a free buffet breakfast daily.
H Bar – This bar specialises in American cuisine.

Languages

English, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 2 miles
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,300 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
HYATT house Sterling/Dulles Airport-North offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 12 May and close on 02 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

HYATT house Hotel Sterling/Dulles Airport-North
HYATT house Sterling/Dulles Airport-North
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling
HYATT house Sterling/Dulles Airport-North Hotel Sterling
HYATT house Sterling/Dulles Airport-North Hotel
HYATT house Sterling/Dulles Airport-North Sterling
Sierra Washington Dulles Sterling
HYATT house Sterling/Dulles Airport North
Sierra ton Dulles Hotel
Hyatt House Sterling Dulles
HYATT house Sterling/Dulles Airport-North Hotel
HYATT house Sterling/Dulles Airport-North Sterling
HYATT house Sterling/Dulles Airport-North Hotel Sterling

HYATT house Sterling/Dulles Airport-North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irving

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time no issues at all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sonseeahrae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Disappointed

We booked this hotel based on the reviews. We booked 2 rooms for 2 nights. First of all the front desk receptionist needs customer service training. We had an issue with the toilet not flushing so I called from our room to get it fixed. While he was on the phone with me, he was also helping another guest check in. He got annoyed that I asked him 3-4 questions regarding the issue, and said that he had a guest in front of him that he needed to help. We felt the other guest was more important than our issue. Finally the issue with the toilet got resolved, but as we hadn’t been to our room for a couple of hours, I stopped by at the front desk to ask if it was fixed. That same employee called someone and they said it had been resolved. He then said on the phone, while we were standing in front of him ‘the guests came here at the front desk to ask me without even checking in their room first.” So he was talking about us to another employee while we were standing right in front of him. We also had an issue with the heat not working, and the same employee first said someone would be there at 11am to fix it. Then it changed to 1pm, then 2pm, then 3pm. Finally it was fixed at 5pm. This employee should not be working there. He said he was part time, but that’s no excuse. The breakfast ladies were very professional even though you could tell they were stressed out running back and forth as it was a very busy morning and the food kept running out. Housekeeping ladies were also great.
Stayed 2 nights in Feb 2025

8/10 Good

Latosha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Feb 2025

4/10 Poor

Shawn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Unhappy Guest

I am a very savvy world traveler, and I know a good hotel when I see it. Hyatt House Sterling/Dulles is a fine hotel, but there are some simple things you can do to improve customer experience. For starters, you are digitally intrusive in your heavy reliance of scanning of QR codes, which are notoriously easy to hack. Also, a traveler should be able to stroll into their hotel room and instantly turn on their TV to relax, via either live TV, cable/satellite or streaming. You have chosen to once again intrude on your guest's digital privacy and security by requiring software to be downloaded in order to watch anything on the television set. I tried to do this on 2 different devices but was unsuccessful. It's pretty lame that I had no TV for my stay. I also used your WiFi and was greatly alarmed that there is no password requirement, making it a very very risky undertaking to use it. On another note, I did not receive expected room service on Tuesday, 2/25. Lastly, I went to checkout in-person at your front desk at 6AM 2/26, because my company (like many others) requires instantaneous receipts for business travel. Your desk clerk refused to give me a hard copy receipt, promising that I would receive one quickly by e-mail. That was over 8 hours ago, I have no receipt and you have put me in a bind with my company. Is it too much to ask to provide a hard copy receipt to any guest who asks for one? Sincerely, Shawn Lobree, MS, Information Technology Management
Stayed 2 nights in Feb 2025

10/10 Excellent

Rafaella

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Breakfast is amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was outstanding. It was clear the management team and staff take pride in their hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Stayed 3 nights in Feb 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot near airport
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic

it was so relaxing!
Stayed 1 night in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Love the layout of the room
Stayed 1 night in Feb 2025

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was near the airport with shuttle service. The room had a kitchenette and was very spacious. The bed was comfortable and the room vwry clean
Stayed 1 night in Feb 2025

8/10 Good

Lenin

Stayed 5 nights in Feb 2025

10/10 Excellent

Colsum

Love the place
Stayed 1 night in Feb 2025

8/10 Good

Ivan

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for the price! I had a suite with a kitchenette, which suited me since I had some of my food I needed to use up before a flight. The paid parking was a bit annoying, but the staff were really good and it all seemed pretty newish. Went and had a beer at the bar, and the food being served there looked pretty appetizing too. Breakfast in the morning was okay.
Stayed 1 night in Feb 2025

6/10 Okay

Timothy, Harrisburg

Business traveller
Liked: Cleanliness, staff & service, amenities
It was ok. Maybe I’m being too critical for an airport hotel but the room was drab. It was clean etc but just depressing
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, staff were friendly. Easy parking. Breakfast was good, we were pleased that you a full cooked breakfast. The only negative thing was that I was unable to get on the Internet with my laptop. I contacted your IT people. I work in IT, and it was a DNS address that had to be added. However, this only took a few minutes to fix. I was pleased to be able to talk to someone at 1 am.
Stayed 1 night in Feb 2025

8/10 Good

Noel

Travelled with family
Liked: Property conditions & facilities, room comfort
The staff at the front desk could be more friendlier
Stayed 4 nights in Jan 2025

8/10 Good

Val

Stayed 3 nights in Jan 2025

10/10 Excellent

Brendan

Liked: Cleanliness
all good
Stayed 1 night in Jan 2025

8/10 Good

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

Sami

Stayed 2 nights in Jan 2025