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Stourport Manor Hotel

4.0 star property

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Photo gallery for Stourport Manor Hotel

Property grounds
Lounge
Breakfast, lunch and dinner served
Fitness facility
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Place, Danter's Treasure Island Amusement Park
    ‪2 min drive‬
  • Place, Severn Valley Railway Kidderminster Station
    ‪8 min drive‬
  • Place, West Midland Safari Park
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.0 out of 10
Very good
(21 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

View from room

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Stourport Manor Hotel

An indoor pool, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and conference space.
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
During your stay at Stourport Manor Hotel, you'll be within walking distance of Hartlebury Castle. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Danter's Treasure Island Amusement Park and a few minutes from Hartlebury Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Stourport Manor Hotel offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Stourport Manor Hotel. Self parking is free.

This 4-star Stourport-on-Severn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 5 per person per night
  • Spa fee: GBP 5 per day
  • Towels fee: GBP 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 235 out of 811 reviews
Rating 8 - Good. 283 out of 811 reviews
Rating 6 - Okay. 155 out of 811 reviews
Rating 4 - Poor. 86 out of 811 reviews
Rating 2 - Terrible. 52 out of 811 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Martyn

Stayed 1 night in Jan 2026

4/10 Poor

Stephen

Business traveller
Disliked: Staff & service, amenities
Food terrible, returned first plate of tasteless Pasta slop (boiled for about an hour then microwaved), ordered Fish & Chips as a replacement, swilling in grease when it finally arrived over an hour after returning first plate. Bar massively over priced, cheaper pints in central London and to top it all off no phone signal compounded by internet speeds to rival dial up in 1994! DO NOT STAY!
Stayed 1 night in Jan 2026

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is pre cooked.
Stayed 1 night in Jan 2026

2/10 Terrible

Georgina

Stayed 1 night in Jan 2026

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not a lot of staff working in the hotel. Room was okay.
Stayed 1 night in Jan 2026

2/10 Terrible

Ireland

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned properly at all, I got into bed and there was something under the sheets, it was a nasal stick from the last person that had stayed! How did the staff miss that when changing the sheets? The staff was rude instantly on arrival, we was typing in our number plates for parking and a staff member sat down so I assumed he come to assist so i said we have a booking and he snapped straight away and said "check isn't till 3 I can't help you" and his tone of voice was so rude, it was nearly 3pm so we wasn't mega early, so then I asked if their was anywhere I can change my baby while we wait and he huffed before pointed down the hall to disable toilet / baby change. Then when my husband could check in he put us on a top floor with no loft, mind you we have an old silver cross pram so me and my husband had to lift this up and down a flight of stairs 3/4.times , my husband asked if we could change it even lay for a bigger room if needed to have bottom floor and he was so rude and didn'thelp at all. The same staff member the day after when we checked out, argued with my great aunt and decided it was okay to push her out the way because he said she owed money for late check out even though she check out for 11am. She's small and 70 year old, this staff member is a big man and ridiculous he pushed her out the way. The toilets are terrible and dirty wasn't even cleaned the whole time we was there, all the toilet roll holders are broke. Awful hotel
Stayed 1 night in Jan 2026

4/10 Poor

Michael, London

Travelled with family
Disliked: Amenities, property conditions & facilities
Old, tired and noisy heating system. One member of staff was extremely rude
Stayed 1 night in Dec 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities
Friendly staff. Spacious and clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room was realy clean and staff realy helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and warm stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
Stayed 1 night in Dec 2025

8/10 Good

Stuart

.
Stayed 4 nights in Dec 2025

6/10 Okay

Cerian

Liked: Cleanliness, property conditions & facilities
Clean room. Long way from Reception. No lift to first floor. No offer of help with luggage despite my obvious limp.very noisy extractor fan in bathroom. Had trouble getting hot shower the first morning but that was probably my fault. Only one other person at breakfast the first say and on my own the 2nd day which was fine but the toaster hadn't been turned on the 2nd day so had to wait for server to appear as it wasn't obvious how to do it.
Stayed 2 nights in Dec 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Helpful staff team. Thank you.
Stayed 4 nights in Nov 2025

6/10 Okay

Julia

Travelled with group
Disliked: Property conditions & facilities, room comfort
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
Stayed 1 night in Nov 2025

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, amenities
Noisy...scruffy rooms...poor pool
Stayed 1 night in Nov 2025

2/10 Terrible

Emma

Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.
Stayed 2 nights in Nov 2025

2/10 Terrible

Linda

Stayed 1 night in Nov 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely staff, old hotel
Stayed 1 night in Nov 2025

8/10 Good

Keiron

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
Stayed 1 night in Nov 2025