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Au Cygne

2.0 star property

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Photo gallery for Au Cygne

Desk, free cots/infant beds, rollaway beds, free WiFi
Interior
Reception
Front of property
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
38 Rue De La 1re-division-blindée, Eschau, Bas-Rhin, 67114
  • Place, Strasbourg Golf Club
    ‪6 min drive‬
  • Place, Museum of Chocolate Secrets
    ‪8 min drive‬
  • Place, La Vigie Shopping Center
    ‪8 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪17 min drive‬

Room options

View all photos for Single Room

Desk, free cots/infant beds, rollaway beds, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Desk, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Desk, free cots/infant beds, rollaway beds, free WiFi

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | Private kitchen

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Au Cygne

This smoke-free hotel features a restaurant, a bar/lounge and conference space. WiFi in public areas is free. Other amenities include dry cleaning, free newspapers and a garden. Private bathrooms are not en suite.
Au Cygne offers 24 accommodations with complimentary bathrobes and free toiletries. Televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include baths or showers.

This Eschau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Au Cygne, you'll be close to Strasbourg Golf Club. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at Au Cygne
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a meeting room and conference space
  • On-site recreation includes bicycles to rent
  • 15 minutes by car from Strasbourg Christmas Market and 13 minutes from Strasbourg Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at Au Cygne.

This Eschau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Au Cygne – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Au Cygne

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 8 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Cygne
Au Cygne Eschau
Au Cygne Hotel
Au Cygne Hotel Eschau
Au Cygne Hotel
Au Cygne Eschau
Au Cygne Hotel Eschau

Au Cygne Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 34 reviews
Rating 8 - Good. 13 out of 34 reviews
Rating 6 - Okay. 11 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très bien merci et très bonne table
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Correct pour le prix

Chambre et petit-déjeuner très corrects pour le prix proposé pour un samedi pendant la période du Marche de Noël. Attention aux chambres au-dessus de la réception où on a le droit au brouhaha du restaurant ainsi que celui de la salle de jeux juste en bas de l'escalier.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

luystemans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

une journée et une soirée bien réussies

Que du bonheur. Merci à toute l'équipe. A très vite. Guy
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miam!

Les chambres sont en progrès constant. La table est fantastique! Quel régal de plats traditionnels et Alsaciens
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Déçu par l’hôtel cest un 3 étoile et on a retrouvé des chaussettes de femme sous le lit , des toiles d’araignée partout je déconseille cette hôtel
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Dominique

Liked: Cleanliness, room comfort
Disliked: Staff & service
Absence de distributeur de savon au lavabo de la salle de bain . Peinture abimée dans la salle de bain. Sèche-cheveux défectueux . Amabilité minimum
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nouvelle déco et toujours une excélente table. Super!
Stayed 1 night in May 2019
Verified

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil, quelques détails un peu désuets qui ne nuisent pas au charme. Restaurant au top!
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentische Unterkunft Leckeres Frühstück Für uns war es sicherlich nicht das letzte mal
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my night

The staff were cheerful and pleasant, the room was bright and clean, and the bed was confortable. Could not ask for more. Will come back next time I visit the area.
Stayed 1 night in Aug 2017
Verified

8/10 Good

sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortevole e molto carino

Abbiamo soggiornato 3 giorni sono stati molto disponibili e cordiali ottima la colazione
Verified

4/10 Poor

Joy

Liked: Cleanliness, property conditions & facilities, room comfort

Ok Hotel if you speak French

There was no one on reception when we arrived. The waiter showed us to our room. The room was clean and had everything you needed. There are no tea and coffee making facilities in the room, which would have been a nice touch. The staff spoke no English and when we went to dine the menu was all in French and we had difficulty ordering food. At one point the waitress was going to walk away because we did not speak French. We felt ignored all evening and service was poor. The food was ok. Breakfast was a little better but our experience of the dining experience spoiled our stay.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

bon séjour

bien pour une ou deux nuit
Verified

6/10 Okay

fred

Liked: Staff & service

Hotel bon rapport qualité/prix proche Strasbourg

Bon rapport/qualité prix... déçu par la chambre qui ne correspondait pas aux photos vu sur le site mais surtout douche froid un soir sur les 2 nuits de réservés... signalé le lendemain...mais visiblement sans plus d'intérêt pour eux....dommage
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
hôtel correct , restaurant également , literie à revoir
Verified

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUper personnel

Très bon service du personnel, c'est le plus de cet hotel.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hôtel fantôme...mais pratique.

Hôtel facile à trouver. Heureusement qu'un client avait laissé un commentaire précisant qu'il n'y avait personne à la réception. Nous avons téléphoné, pris les clés dans le panier, puis nous sommes installés. Quand nous sommes sortis, d'autres personnes attendaient, nous leur avons dit de téléphoner... personne ne leur a répondu. Elles ont attendu une heure dans le hall!!! Pour partir, il a fallu payer. Là encore, personne... J'ai dû m'adresser au restaurant. La maison devrait laisser un livret à disposition pour les gens qui arrivent! Timides, abstenez-vous! Le petit déjeuner n'est pas inclus, ce qui rend la prestation chère pour l'accueil et l'environnement proposés. Cela dit, pour une nuit, l'hôtel est très correct. "L'accueil" n'est conçu que pour les gens de passage. C'est tout à fait satisfaisant selon le séjour recherché.
Verified

8/10 Good

Gerd

Liked: Cleanliness

Hotel with character

Stayed one night, enjoyed the village atmosphere, in and outside the hotel. food was good and were the wine an beer. only draw back was that the wifi (wlan) connection did not work, even after repeatd Attempts by staff.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant ...top top... tarif impec... très bonne accueille
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Good location to Strasbourg, Europa Park, and Switzerland.
Verified

10/10 Excellent

Ole Høj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kvalitets kro med flotte værelser

Skøn kro - flotte nyrenoverede værelser, med super hyggelig restaurant i gården. Dejlig mad, super service og tæt på Strasbourg (15 km.). Fri parkering i gården og frit internet som dog er lidt langsomt. Kommer gerne igen!
Verified

6/10 Okay

Paolo

Disliked: Cleanliness, room comfort

Fortuna.

La nostra prenotazione non era pervenuta all'hotel! Fortunatamente era disponibili due camere, che non corrispondono alle foto inserite, ma ci siamo accontentati. La posizione del l'hotel e' ottima per raggiungere in poco tempo l'Europa park.
Verified

6/10 Okay

Schoch

Liked: Cleanliness, staff & service
Disliked: Room comfort
Personnel très agréable et serviable.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

gemütlicher Gasthof, traditionsreiches Restaurant

Uns hat es im Au Cygne gefallen. Die Bedienung war sehr freundlich. Die Zimmer waren sauber und sehr einfach. Das Bad neu und schön. Preis Leistung total ok.
Verified

2/10 Terrible

Patricia

Stayed 1 night in Sep 2023