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Aparthotel

Zenao Appart'hôtels Strasbourg

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Photo gallery for Zenao Appart'hôtels Strasbourg

Individually decorated, soundproofing, free WiFi, bed sheets
Exterior
Shower, towels, toilet paper
Reception
Apartment | Living room | 32-inch TV with digital channels

Reviews

8.6 out of 10
Excellent

Apart-hotel

Sleeps 2

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
2 Rue Jacques et René Knecht, Strasbourg, 67000
  • Place, Pourtales Park
    ‪11 min walk‬
  • Place, Lieu d'Europe
    ‪5 min drive‬
  • Place, Strasbourg Cathedral
    ‪12 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪27 min drive‬

Room options

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The price is €70
includes taxes & fees
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About this property

Zenao Appart'hôtels Strasbourg

A 24-hour front desk, an arcade/games room and a garden are available at this smoke-free aparthotel. WiFi in public areas is free. The apartment provides a TV with digital channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Free WiFi, an electric kettle and a shower are among the other amenities available to guests.
This aparthotel offers 5 accommodations. This individually decorated accommodation includes dining tables. Kitchenettes offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Strasbourg aparthotel provides complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is provided on a daily basis.

During your stay at this aparthotel, you'll be within walking distance of Pourtales Park. Features include free WiFi in public areas, plus breakfast (surcharge) and an arcade/games room. This budget aparthotel has 5 apartments. Free WiFi and a kitchenette are available in the apartment.
  • The apartment offers a kitchenette, digital TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a lift and a terrace
  • 8 minutes by car from Strasbourg Cathedral and 9 minutes from Train Station Square
  • Pets welcome free of charge
Zenao Appart'hôtels Strasbourg offers its guests a terrace, an arcade/games room, and a garden. Public spaces have free WiFi.

This Strasbourg aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 8:30 AM for a fee: EUR 8 per person
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with digital channels

Outdoor areas

  • Garden
  • Terrace

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping

Things to do

  • Arcade/game room

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Garden
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Zénao Strasbourg
Zenao Strasbourg
Zenao Appart'hotels Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel
Zenao Appart'hôtels Strasbourg Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel Strasbourg

Zenao Appart'hôtels Strasbourg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Dennis

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing like the photos. Bathroom and bedding akin to hostel standards. Kitchen dirty with cobwebs in corners. It is not an apartment but a unit insde an operating Seniors Nursing Home. Totally misleading and disappointed with Expedia promoting this the way it is. Destroyed the final weeks of our trip that have all been great through Expedia until this experience
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Jean_Jacques

Liked: Cleanliness, room comfort, communication

Parfait

Accueil parfait... peut rebuter certaines personnes car c'est une résidence de personnes ågées alors que les photos ne le montrent pas mais c était parfait pour une nuit d autant que le tram n était qu à 10 minutes à pied, idéal pour aller à notre spectacle
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Kévin

Liked: Cleanliness, room comfort
Disliked: Communication

Un hôtel confortable, mais avec quelques surprises

L'établissement est propre, spacieux et dispose d’une belle terrasse agréable. Les chambres sont confortables, offrant un bon niveau de commodité. Cependant, il est important de noter que cet hôtel semble avant tout être une maison de retraite qui accueille également des voyageurs, ce qui peut surprendre. De plus, la réception 24h/24 annoncée n'est pas respectée. À certaines heures, il est difficile, voire impossible, de trouver quelqu'un à l'accueil, ce qui peut poser problème en cas de besoin. Un point à améliorer pour garantir un service à la hauteur des attentes des clients.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Djamel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bon rapport qualité prix.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Rémi

Disliked: Cleanliness, communication
Cet établissement n’est pas un hôtel, comme le souligne très bien l’accueil à l’arrivé. Toutefois, cela n’est pas indiqué sur la description de l’hébergement. Il s’agit d’une résidence autonome pour seniors ! Le petit déjeuner est donc à partager avec les résidents et il n’est pas possible de le prendre en chambre comme le suggèrent les photos. Une taxe pour le chien nous a été facturée à l’arrivée alors que c’était indiqué comme étant gratuit au moment de la réservation. Il n’est pas possible de payer les taxes en carte bleue. Il n’est possible que de payer en espèce alors que la description indiquait qu’il était possible de payer en carte bleue. Enfin, l’appartement était convenable. Toutefois, il y a quand même une odeur particulière et la machine à café était inutilisable puisqu’il y avait un filtre fossilisé à l’intérieur.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, room comfort, communication

Tranquille

Nouvelles expériences, tres bien, à bientôt
Stayed 1 night in Jan 2024
Verified

8/10 Good

Stephane

Liked: Cleanliness, room comfort, communication

Marché de Noël

Établissement très calme et agréable. Pas de parking à proprement dit mais il y a suffisamment de place devant l’établissement pour que ce ne soit pas un problème. Ce n’est pas un hôtel mais un bon hébergement.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
La gentillesse du personnel
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

ludovic

Liked: Cleanliness, room comfort

Je recommande

Spacieux propre et confortable
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

NORDINE

Liked: Cleanliness, room comfort, communication

Excellent

Accueil très chaleureux, Propreté et confort au rendez-vous, Endroit très calme et serin Que dire de plus … Je recommande vivement !
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Morin

Liked: Cleanliness, room comfort, communication

TOP

Ravi de mon séjour. Je recommande
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Lopes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Uma residência muito acessível como preço, privacidade , bom acesso a transporte público.
Stayed 2 nights in May 2023
Verified

6/10 Okay

DAFNI

Liked: Room comfort
Disliked: Communication

Μετριο

Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2024
Verified

10/10 Excellent

DIALLO

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Carole

Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Lena

Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 11 nights in Oct 2023
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Mévrick

Stayed 1 night in Oct 2023
Verified

8/10 Good

Jean-Charles

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2023