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Zenitude Hôtel - Résidences Les Portes d'Alsace

3-star property
2, Rue des Puits, Mutzig, Bas-Rhin 09 725 22 184
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3.0 out of 5
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Points Of Interest

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Standard Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Studio, Balcony

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 4 Max

Superior Studio, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment, 1 Bedroom, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom, Accessible, Balcony

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at Zenitude Hôtel - Résidences Les Portes d'Alsace, you'll be close to Chartreuse Museum. Enjoy features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This comfortable aparthotel has 85 apartments. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a sauna
  • Just a 4-minute drive from Chartreuse Museum and a few minutes from Office de Tourisme Region Molsheim-Mutzig
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Zenitude Hôtel - Résidences Les Portes d'Alsace ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Zenitude Hôtel - Résidences Les Portes d'Alsace

Family (1)
3 out of 5

App. 30 minutes away from Strassbourg

Pros: It's a nice little hotel and the staff is really friendly. W-LAN didn't worked, but apart from that all was fine.
Cons: There is no room cleaning nor towels change during the stay (directors decision)! For one or two nights no problem, but for several nights big problem
Location: Remote location, not a lot but a Supermarket, a Gas station and some Restaurants. Beautiful nature!
Little remote location, not too far away from the lovely city Strassbourg.

Posted by , from Zurich on 17 Aug 2017

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About the Zenitude Hôtel - Résidences Les Portes d'Alsace

Location 2, Rue des Puits, Mutzig, Bas-Rhin 67190

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. A sauna, a terrace, and a vending machine are also featured at Zenitude Hôtel - Résidences Les Portes d'Alsace. For a fee, parking is available. This 3-star Mutzig aparthotel is smoke free.

  • 85 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mutzig Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Zenitude Hôtel - Résidences Les Portes d'Alsace offers 85 accommodations with free toiletries. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers. This Mutzig aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Sound-insulated rooms
  • Heating
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:00 AM-7:00 PM
  • Sunday-Sunday: 8:00 AM-4:30 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

On Sundays, reception hours are 8 AM to noon and 3-7 PM.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 7:00 PM
  • Sunday - Sunday: 8:00 AM - 4:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 5 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 50; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portes d'Alsace
  • Portes d'Alsace Apartment
  • Portes d'Alsace Apartment Mutzig
  • Portes d'Alsace Mutzig
  • Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
  • Hôtel-Résidences Portes d'Alsace Apartment Mutzig
  • Hôtel-Résidences Portes d'Alsace Apartment
  • Hôtel-Résidences Portes d'Alsace Mutzig
  • Hôtel-Résidences Portes d'Alsace
  • Zenitude Hôtel-Résidences Portes d'Alsace Apartment Mutzig
  • Zenitude Hôtel-Résidences Portes d'Alsace Apartment
  • Zenitude Hôtel-Résidences Portes d'Alsace Mutzig
  • Zenitude Hôtel-Résidences Portes d'Alsace
  • Hôtel Résidences Les Portes d'Alsace
  • Zenitude Hôtel-Résidences Portes d'Alsace House Mutzig
  • Zenitude Hôtel Résidences Les Portes d'Alsace
  • Zenitude Hôtel-Résidences Portes d'Alsace House
  • Hôtel Résinces Les es d'Alsac
  • Zenitude Hôtel Résidences Les Portes d'Alsace

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.