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The Grand Hotel

3.5 star property
VIP Access

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Photo gallery for The Grand Hotel

Lobby
Coffee/tea maker
Room service – dining
Interior detail
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi

Explore the area

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865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Sunnyvale Tennis Center
    ‪8 min walk‬
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Fireplace King Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Fireplace King Suite

  • Sleeps 2

Handicap Premier Fireplace King Suite

  • Sleeps 2

View all photos for Pet Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Pet Two Queen Villa

  • Sleeps 4

Handicap Two Queen Room

  • Sleeps 4

View all photos for Deluxe Queen Annex

Deluxe Queen Annex | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa With One King-Disability Access

Minibar, in-room safe, desk, iron/ironing board

Villa With One King-Disability Access

  • Sleeps 2

View all photos for Superior 2 Queen

Minibar, in-room safe, desk, iron/ironing board

Superior 2 Queen

  • Sleeps 4

View all photos for King Villa

Minibar, in-room safe, desk, iron/ironing board

King Villa

  • Sleeps 2

View all photos for Pet Villa King

Living area | TV

Pet Villa King

  • Sleeps 2

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Two Queen Villa

  • Sleeps 4

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

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About this property

The Grand Hotel

Hotel in Sunnyvale with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Grand Hotel. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 10 minutes by car from Levi's Stadium and 15 minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 539 out of 1115 reviews
Rating 8 - Good. 262 out of 1115 reviews
Rating 6 - Okay. 148 out of 1115 reviews
Rating 4 - Poor. 85 out of 1115 reviews
Rating 2 - Terrible. 81 out of 1115 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

2/10 Terrible

Barrett

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager = Iiar and a scammer. Bathtubs and sinks has brown colored water coming out. Broken toilets. Broken pool and hottub. Broken air conditioner. Broken elevators. Breakfast was only for orientaI tourist group and not the other guests. Manager repeatedly told me a refund would be given and to call Expedia and he would approve. They called him and he denied all wrongdoing and refused refund. FiIthy hotel operated by a deceptive scamartist
Stayed 3 nights in Oct 2025

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Would stay here
Stayed 7 nights in Aug 2025

6/10 Okay

Mitchell

Elevator did not work and our room was on the 4th floor. Very inconvenient with luggage to use stairs
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard Ziyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is extremely big and have a large tub
Stayed 1 night in Sep 2025

10/10 Excellent

Nacretia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. Clean staff friendly. Breakfast was served they had a pool. Only thing the hot tub was broken.
Stayed 3 nights in Sep 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Francine

Travelled with group
Disliked: Cleanliness, property conditions & facilities
At first sight it’s wonderful, after realizing there were things not as it seems, felt I was overcharged. Mold on the shower curtains, balcony chair broken & collapsed under me having a near catastrophe, (I’m 71, broken bones no joke!) walls all bare of any art or decorations. No Bathroom exhaust & bar couldn’t come up with a lime for a cocktail, drink that was watered down and aweful. Not so Grand in my book.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Irene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was built in 2000 according to the desk person.the mattress we had felt like the oridinal matrress from 25 years ago!! It was so mushy my knee sunk in about 6 inches when crawling into bed!!! The air conditioner and outaid grounds wrre real loud. Breakfast was a joke !!
Stayed 1 night in Sep 2025

8/10 Good

Blia

Stayed 1 night in Sep 2025

6/10 Okay

Chiapone, Davie

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Yuval

Stayed 3 nights in Sep 2025

2/10 Terrible

Oorjit

Liked: Cleanliness
Disliked: Staff & service
Terrible staff and service. They mentioned not having a microwave and then quoted me a $10/use charge. There was no spare cutlery. They also didn’t have dining kits available. The breakfast was same everyday and there wasn’t any hot food on the weekends
Stayed 4 nights in Sep 2025

6/10 Okay

Hasini

Business traveller, Travelled with group
Ok
Stayed 2 nights in Sep 2025

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selections could be better. No microwave in room.
Stayed 2 nights in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was broken so we moved rooms and that room also didn’t have working air. They did not offer to refund any of our costs.Very poor service.
Stayed 1 night in Sep 2025

6/10 Okay

Sandy

Travelled with family
Disliked: Amenities, property conditions & facilities
Bedsheet has hairs on it. Old hotel and parking has unknown cars sure surrounding. Doesn’t like the lobby and entry. Will not stay here anymore.
😞
Stayed 1 night in Sep 2025

6/10 Okay

Risha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Customer Service needs improvement

Front desk staff were not very nice. Hot tub was broken. We asked for extra towels and when they delivered them, they opened the door with their own key to bring them into the room. I was shocked to see a strange man in my room with towels!! I'm not sure why they could not have knocked or left them outside of the door. It was really unnerving.
Stayed 2 nights in Sep 2025

6/10 Okay

Laurel

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Our review

The breakfast was terrible and the room had ants. This hotel has gone downhill
Stayed 2 nights in Sep 2025

6/10 Okay

Arlett

Liked: Staff & service

Not thoroughly cleaned

I stayed in one of the ground level villas and while the space itself was decent, I was disappointed to find a few dead spiders inside upon arrival, which gave the impression that the room hadn't been thoroughly cleaned. Additionally, the noise levels were an issue, I could clearly hear the person above walking around, and there was a constant hum from the electrical room next door. These factors made it hard to fully relax during my stay.
Stayed 1 night in Sep 2025

6/10 Okay

Candice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff is always respectful and helpful. Disappointing that the room didn't have a remote for the t.v.
Stayed 2 nights in Sep 2025