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The Grand Hotel

3.5 star property
VIP Access

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Photo gallery for The Grand Hotel

Lobby
Coffee/tea maker
Room service – dining
Interior detail
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Elements Massage Sunnyvale
    ‪8 min walk‬
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Annex

Deluxe Queen Annex | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Grand Hotel

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Grand Hotel. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 10 minutes by car from Levi's Stadium and 14 minutes from Stanford University
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 534 out of 1113 reviews
Rating 8 - Good. 262 out of 1113 reviews
Rating 6 - Okay. 151 out of 1113 reviews
Rating 4 - Poor. 84 out of 1113 reviews
Rating 2 - Terrible. 82 out of 1113 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

8/10 Good

Utaiwan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Khaleel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception and services staff. The rooms in the new building are very clean and pleasant.
Stayed 10 nights in Nov 2025

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2025

4/10 Poor

Dennis

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The lights would not come on in the room and I miraculously found a slot on the wall where I was supposed to put my key card to turn on the lights. The tub was wonderful except there was no soap or shampoo to use by the tub. The shower would have been fine as there was soap and shampoo. Alas, there was no water. My trip to the lobby included another patron that complained that he had water; but, only cold. We were given another room; but, I reserved 2 night so I would not have to move my belongings to another room. The breakfast would have been much nicer if the chafing dish (used to keep items warm or hot) had the $4.00 can of sterno underneath to heat it. The price of a nicer hotel really was not worth it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great everything
Stayed 1 night in Nov 2025

6/10 Okay

Jean-Claude

Business traveller
Liked: Cleanliness, staff & service
Clean place but the HVAC in the room was less than desirable. The heat would turn to AC on its own - going from 74 degrees to 62 in the middle of the night.
Stayed 7 nights in Nov 2025

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Rhiannon

Stayed 1 night in Nov 2025

2/10 Terrible

Mary

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk receptionist was extremely rude and not welcoming. He was very sick and wasn’t wearing a mask. I was a VIP guest and they didn’t want to uphold that with our free drinks. We went to the room to find they downgraded us from a jetted tube room. We have small children so I wasn’t about to pack up again and then be disrespected by the receptionist again. At check out I let them know they gave us the wrong room. They told me to leave my info and contact the third party I went through. I did that and the hotel lied and said that the room we wanted was under construction (lie) so they like to scam people with children out of their money. The manager was suppose to reach out and of course they didn’t. I would not recommend anyone staying here unless you want to pay for more and get less.
Stayed 1 night in Nov 2025

10/10 Excellent

Yingzhao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Marlene

Stayed 1 night in Nov 2025

8/10 Good

Ella

Stayed 1 night in Nov 2025

2/10 Terrible

Anantha

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and smelled bad. The options for breakfast were VERY limited. The bread was old and dry. The water machine for broken and hence there was no drinking water in the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was very pleasant. The hotel was excellent and so was the staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alicia, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy staying at the Grand, the staff is courteous and it's always clean. The rooms are larger than most and the beds are comfortable. The furniture could use some updating. This is a great hotel for the price. It reminds me of forgotten times, with fresh fruit in your room, a complimentary water. Complimentary breakfast, with bagels, muffins, coffee, juice, cereals and courteous staff. I love that they change the mat in the elevator each day of the week. There are a lot of little things that make my stay comforting. Lastly, free wifi and parking This is a great deal!
Stayed 4 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Pablo Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything Was Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Luis A

Stayed 1 night in Nov 2025

4/10 Poor

Hobart, Wolfeboro Falls

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We have been staying at this property frequently over the past 5 years (+/- 35 nights, +/-$7000). We have particularly enjoyed the layout of the Villas apartments. However, our recent stay was not pleasant. When we checked in, we found the apartment to be dirty, with hair and crumbs present throughout and the living room rug heavily soiled. We were informed that no other Villa apartment was available for the full duration of our stay, so we agreed to downgrade to a Premium King room. The Premium King room was clean and nice. In a departure from our previous stays, a hot breakfast was not offered during 3 of the 5 days that we were there. Bottom line is that the quality of facilities and services appears to have gone downhill. To top it off, The Grand / Expedia have, to date, refused to reimburse us for the premium rate (approx $60/night) that we were charged for the Villas vs the Premium King room actually provided. Very disappointing, particularly given our past patronage!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Mohamed, Las Vegas

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Room is larger than average and clean. There is a central fan for air that cannot be turned off and it is a bit loud.
Stayed 2 nights in Oct 2025

6/10 Okay

Jason

Business traveller
Disliked: Amenities, property conditions & facilities
Positives: the staff were helpful and courteous, the bedroom and bathroom were both very spacious and well laid-out, the standalone desk was a good workspace, and the bed was comfortable. Room for improvement: the hotel is definitely showing its age and signs of wear were evident throughout both common spaces and in the room itself, with some peeling wallpaper, visibly worn carpeting, furniture wear, and the like. While the rooms were large, there was little in the way of interior design with mismatched furniture, only one small and rather out-of-place decorative object on the walls, and substandard lighting including what felt almost like institutional lighting in the bathroom. Unforgivable: the water pressure in the shower was possibly the lowest I've encountered in a hotel in the US and it took nearly 5 minutes to fully heat making for a fairly miserable shower experience. I'd suggest that a reasonable shower is a must-have at this price point. The room is adequate if there are no other options available, but I don't think I'd return otherwise.
Stayed 3 nights in Nov 2025

8/10 Good

Gordon, Bluffton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I personally liked the soft mattress though my husband prefers firmer. Room was spacious with a double sink in bathroom. Free parking a plus for California! Breakfast was included. Pool pretty but not heated, and spa empty and in need of repair ((: Would return.
Stayed 1 night in Oct 2025