The host was very nice and informative about any concerns that could arise. For example she informed me in advance The host was exceptionally kind and provided thorough information regarding any potential concerns. For instance, she proactively informed me about a possible issue with the air conditioning and was prepared to offer a refund. She even arranged for a heating and air technician to visit before our arrival, ensuring the air was perfect for our preferences. Additionally, she made an extra effort to secure the lanyard we needed to access the pool, even though it wasn’t readily available. about there may be a issue with the air conditioning but was willing to refund my money, she called a heat/ air technician before we arrived and the air was great just the way we liked it. She went the extra mile to ensure we had the lanyard so we can get into the pool when it was not places where we could get it. We enjoyed our visit and would stay there again. We truly recommend that you stay there.