4/10 Poor
Jowanna W.
16 Jul 2025
Property not as appears in pictures. Home could be lovely, but multiple areas left w/o attention/repair. Multiple ceiling vents moldy, sofa/loveseat extremely dirty & DR table/end tables water damaged, washer had missing leg. If ran, extremely unbalanced & loud making it impossible to use while in the home, what began as a few small roaches (I'm familiar w/ palmetto bugs & these were not them) became an army & came from behind appliances, drawers & cabinets, preventing us to feel safe to put food in kitchen. I bought ant/roach spray to try to decrease this w/o any help. This increased our expense as we typically eat breakfast & lunch in the home & created distress each time we seen one come out. Told previous renters had busted deck table & replacement didn't arrive until day before we were leaving. Delivery guys left it downstairs w/o any cushions. Didn't bring it up to the deck. Maintenance guy showed up on Tuesday to say he was going to fix the washer & bring table replacement. Never fixed the washer while we were there. Linen package included few towels/washcloths w/ washer in need of repair, made it difficult to wash along w/ beach towels much less clothing before returning home. Stayed 35 years at OL and this, by far, was the most disappointing. I understand cosmetics can't be controlled, but cleanliness, roaches & mold should be taken care of. Beds were comfortable & location to beach good. Owner's responsiveness poor. Sad, as OL is our happy place.




Jowanna W.
Stayed 7 nights in Jul 2025