AC Hotel by Marriott Suzhou China

4.0 star property

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Room options

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Free WiFi, bed sheets

Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, City View

Flat-screen TV

Basic Suite, 1 King Bed, City View

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi, bed sheets

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Free WiFi, bed sheets

Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

AC Hotel by Marriott Suzhou China

Hotel in Suzhou with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Air-conditioned accommodation at AC Hotel by Marriott Suzhou China is accessible via exterior corridors and offers complimentary bathrobes and complimentary slippers. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at AC Hotel by Marriott Suzhou China, you're just a quick walk from Metro Shopping Mall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a lift
  • Steps from Metro Shopping Mall and 5 minutes on foot from Xuanmiao Temple
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 4-star Suzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
AC Hotel by Marriott Suzhou China has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 to 88 for adults and CNY 44 to 88 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AC Hotel by Marriott Suzhou China

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 to 88 for adults and CNY 44 to 88 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ac By Marriott Suzhou China
AC Hotel by Marriott Suzhou China Hotel
AC Hotel by Marriott Suzhou China Suzhou
AC Hotel by Marriott Suzhou China Hotel Suzhou

Reviews

AC Hotel by Marriott Suzhou China Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 1 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

Reviews

4/10 Poor

Qin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There seems lack of training among front desk staff. Customer information was left out on the desk, which is a serious breach of privacy. It’s not acceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

8/10 Good

Judy

Stayed 2 nights in May 2025

10/10 Excellent

Xin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities are good. Not far from metro station.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the station

We stayed here for two nights as part of a longer trip. the hotel is very close to the station and many good attractions. Breakfast was ok but limited. The bar is a very basic lobby type that closes early. No restaurant onsight for dinner but the reception staff were great at finding suggestions. I would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One occasion long ago I benefitted from a half hour of Bill Marriotts time when I was kitchen porter at Camelback Inn. He had high standards. I think he would be proud of AC/ Suzhou.
Stayed 1 night in Jan 2025

8/10 Good

Panthip

Stayed 1 night in Nov 2024

10/10 Excellent

Xuedao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, simple but functional furniture, very good breakfast, good electronics toilet. etc.
Stayed 3 nights in Nov 2024

10/10 Excellent

San

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. The hotel is quite new, small, more like a boutique. Clean, neat design, room is compact with good layout. If you've been on a cruise before, you will find the familiarities. And THE BED, I mean capital, real king size and super comfortable. The toilet is very fancy. The onsite bar is small but has expected drinks, from coffee to some mean cocktails. Staff can communicate basic English which is sufficient enough. Great location, metro stations are around 500m either sides, walking distance to main attractions. All in all, it's like a sample size of a usual Marriott if you want to try out the brand. Can be also a good choice if you're on a smaller budget but still want to enjoy Marriott's amenities and services.
Stayed 2 nights in Oct 2024

8/10 Good

B L

Liked: Cleanliness, staff & service, property conditions & facilities
Not many dining places around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Comfortable large bed, good Aircon, helpful staff, looks great, very large counter at bathroom sink which was nice. My room didn't have a bath, but the shower was great still. Fantastic location just a short, pretty walk to the main attractions in Suzhou.
Stayed 1 night in Sep 2024

6/10 Okay

huiyu

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Guoji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Zhonghua

Disliked: Cleanliness, property conditions & facilities
Huge blood stain on the sheet and blanket. Pretty sure the sheet was not changed between guests.
Stayed 2 nights in Jul 2024

10/10 Excellent

LUNG-YUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & relaxing
Stayed 1 night in Jun 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The traffic is very bad around this property. Hard to get a taxi to get around. Otherwise it’s a very nice place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Clean and modern hotel, we stayed in one with a garden and that was a lovely addition. The reception staff were also especially helpful, want to give them a big thanks :)
Stayed 1 night in May 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable with a nice bathroom. Great breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Kai Cheung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cosy hotel. Toilet had a bidet which was a bonus. Bed was firm and comfortable, pillow was too soft for my liking and provide hardly and support.
Stayed 2 nights in Jan 2024

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location! Close to Metro and bus. Not far from train station too
Stayed 2 nights in Nov 2023

10/10 Excellent

SHEAU YUN

Stayed 4 nights in Oct 2023