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Four Seasons Hotel Suzhou

5.0 star property
VIP Access

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Photo gallery for Four Seasons Hotel Suzhou

Exterior
Penthouse, Non Smoking | Terrace/patio
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Penthouse, Non Smoking | Living area | Flat-screen TV, toys, books, heated floors

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
88 Four Seasons Boulevard, Suzhou, Jiangsu, 215000
  • Place, Jinji Lake
    ‪1 min walk‬
  • Place, Dushu Lake
    ‪4 min drive‬
  • Place, Gate to the East
    ‪8 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Garden view

Deluxe Room, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Lake View

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Deluxe Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Garden View

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace

Room, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Room, Non Smoking, Terrace

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Lake View Room

Executive Lake View Room | Minibar, in-room safe, desk, laptop workspace

Executive Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Non Smoking, Lake View

Lake view

Deluxe Suite, Non Smoking, Lake View

  • Lake view
  • 83 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Non Smoking, Terrace

  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Non Smoking, Terrace

Flat-screen TV, toys, books, heated floors

Premier Suite, Non Smoking, Terrace

  • Garden view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suzhou Heritage Suite King

Suzhou Heritage Suite King | Minibar, in-room safe, desk, laptop workspace

Suzhou Heritage Suite King

  • Lake view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suzhou Heritage Suite Two Twin

Minibar, in-room safe, desk, laptop workspace

Suzhou Heritage Suite Two Twin

  • Lake view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Penthouse, Non Smoking

Penthouse, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Penthouse, Non Smoking

  • Lake view
  • 152 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Villa, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Non Smoking

  • Garden view
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking | Garden view

Villa, 2 Bedrooms, Non Smoking

  • Garden view
  • 172 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking, Lake View

Premier Room, 2 Single Beds, Non Smoking, Lake View | Lake view

Premier Room, 2 Single Beds, Non Smoking, Lake View

  • Lake view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

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About this property

Four Seasons Hotel Suzhou

3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Four Seasons Hotel Suzhou offers 210 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
During your stay at Four Seasons Hotel Suzhou, you're just a quick walk from Jinji Lake. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with garden views at YUN HE, one of the property's 3 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and a playground
  • Steps from Jinji Lake and 6 minutes by car from Gate to the East
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Four Seasons Hotel Suzhou offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A children's pool, a seasonal outdoor pool, and a complimentary children's club are also featured at the luxury Four Seasons Hotel Suzhou. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

YUN HE – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
JIN JING GE – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
DOLCE VITA – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
THE LOUNGE & BAR – This lobby lounge specialises in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • DOLCE VITA
  • JIN JING GE
  • THE LOUNGE & BAR
  • YUN HE

Things to do

  • 24-hour gym
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 October to 1 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CNY 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CNY 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 11 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Seasons Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel
Four Seasons Hotel Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel Suzhou

Four Seasons Hotel Suzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Stayed 1 night in Jan 2026

10/10 Excellent

Kien

Stayed 2 nights in Jan 2026

10/10 Excellent

Han Cheng, Austin

Stayed 2 nights in Dec 2025

10/10 Excellent

chunguang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room, Nice service
Stayed 1 night in Oct 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall would recommend

Hotel itself is really nice. The room is spacious and the swimming pool has a great view of Suzhou. However the other side of the infinity pool slightly ruined it as it was a bit of a swamp. Service was generally good though a little slow to check in and a bit of wait for breakfast. I understand we arrived at peak time however the lobby area didn’t really seem big enough to host the number of guests then had to step over wires whilst playing the food. The food itself was amazing and it was a nice weekend get away for a couple.
Stayed 1 night in Jun 2025

10/10 Excellent

giorgi, tbilisi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best from best
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean, Hamburg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and location for holiday guests. Gourmet breakfast, wonderful view from room and hotel lobby bar. Fantastic swimming pool! Garden with pond and lake view
Stayed 5 nights in Mar 2025

10/10 Excellent

Yifei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 , the must visit lux hotel in SuZhou

A stay for my random trip to SuZhou. Arrived at the hotel with a lines of other guests doing chek-in /out , so the staffs offered me a complimentary mini afternoon tea at their restaurant (this is very warm) ! Once my little rest is almost done, they sent out the key to my table and told me I can let them know whenever I m ready so their reception staffs will lead me to my room. The room is clean, well decorated with Modern Chinese Style. Love the Frédéric Malle toiletries since they smells really really nice. Had a chance to visit their Bar/Lounge at night. The menu/ cocktails offered are very interesting. After the detailed introduction of the menu from their bar tenders, me and my friend ordered a cocktail with tea and another cocktail with lychee. Amazing ! The breakfast is also great! You can find fresh-cooked noodles as well as XiaoLongBao which is just steamed. At the end of my stay doing the checkout, since the staffs knowing one of my hobbies is collecting room keys of hotels, they offered a set of beautiful keys of the property. GREAT SOUVENIR! Overall 10/10 , and I m pretty sure I m gonna visit it again very soon.
Stayed 1 night in Aug 2024

6/10 Okay

LeNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zhilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Suzhou
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). The team goes out of their way to ensure an amazing experience.
I’m
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). They team goes out of their way to ensure an amazing experience.
Stayed 1 night in Jul 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view
Stayed 1 night in May 2024

10/10 Excellent

Tomomi

Travelled with group
Liked: Cleanliness, staff & service, amenities
部屋
Stayed 1 night in Nov 2025

10/10 Excellent

Xt

Stayed 2 nights in Oct 2025

10/10 Excellent

Oseob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

JIHYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

조식 최고

2박 1층 테라스룸 이용했습니다. 객실이 넓어요 대여해주는 자전거로 오전에 호수 반바퀴를 돌고 조식을 맛있게 먹었습니다. 조식이 매우 훌륭합니다. 특히 베이커리가 뛰어납니다. 조식 중간중간 나오는 디저트중에서 피스타치오타르트, 최고였어요 식당은 룸서비스와 라운지만 이용했습니다.(관광하면서 현지식은 많이 먹어서 호텔내 식당이용을 못했습니다.)라운지도 뷰도 좋았습니다. 다만 야외 수영장이 작고 의자가 넉넉하지 못했고 가족단위 여행객이 많이 오는 곳인지 아이들이 많아 수영장은 뭔가 어수선 했어요
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo resort per famiglie Come al solito nei four season tutto è curato e studiato per farti sentire accolto.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rasmus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

HSIN JUEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Liti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間和早餐一切都非常好
Stayed 3 nights in May 2025

8/10 Good

chinching

Liked: Cleanliness, property conditions & facilities, room comfort
對酒店整體的感覺很不錯，前檯的服務非常好。 相較其他國家的四季酒店,蘇州四季酒店令人感覺很一般,或許剛開業不久。
Stayed 3 nights in Apr 2025

10/10 Excellent

SHU LOK JOHNNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025