See all properties

Hyatt Regency Suzhou

Choose dates to view prices

Photo gallery for Hyatt Regency Suzhou

Indoor pool
Building design
Minibar, in-room safe, desk, soundproofing
Diplomat Suite | Minibar, in-room safe, desk, soundproofing
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Place, Suzhou International Expo Center
    ‪4 min walk‬
  • Place, Suzhou Culture and Arts Center
    ‪9 min walk‬
  • Place, Jinji Lake
    ‪9 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, soundproofing

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe 2-bed Room

Minibar, in-room safe, desk, soundproofing

Deluxe 2-bed Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Jinji Lake View

Minibar, in-room safe, desk, soundproofing

Suite Jinji Lake View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club King

Minibar, in-room safe, desk, soundproofing

Club King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Room King

Minibar, in-room safe, desk, soundproofing

Regency Room King

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Suite King

Regency Suite King | Minibar, in-room safe, desk, soundproofing

Regency Suite King

  • 90 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Room Twin

Minibar, in-room safe, desk, soundproofing

Regency Room Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Twin

Club Twin | Minibar, in-room safe, desk, soundproofing

Club Twin

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Diplomat Suite

Diplomat Suite | Minibar, in-room safe, desk, soundproofing

Diplomat Suite

  • 124 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Executive Suite

Minibar, in-room safe, desk, soundproofing

Regency Executive Suite

  • 110 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Suite Twin

Minibar, in-room safe, desk, soundproofing

Regency Suite Twin

  • 90 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Regency View Room King

View from room

Regency View Room King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency View Room Twin

Minibar, in-room safe, desk, soundproofing

Regency View Room Twin

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Regency Club View Room King

View from room

Regency Club View Room King

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Regency Club View Room Twin

Regency Club View Room Twin | View from room

Regency Club View Room Twin

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 531 reviews
The price is €59
includes taxes & fees
21 Jun - 22 Jun
Pan Pacific Suzhou

About this property

Hyatt Regency Suzhou

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a sauna are on-site.
Hyatt Regency Suzhou offers 355 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they enjoy the room service at Hyatt Regency Suzhou. During your stay, you're just a quick walk from Yuanrong Times Square. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Chinese cuisine at Hua Chi 88, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Yuanrong Times Square and Suzhou International Expo Center
Hyatt Regency Suzhou offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this hotel measures 18292 square feet (1699 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Suzhou.

This 5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hua Chi 88 – This restaurant specialises in Chinese cuisine.
The Fireplace – This restaurant specialises in international cuisine.
Market Cafe – This coffee shop specialises in international cuisine.
The Atrium – On-site lobby lounge.
Tea House – This bar only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 178 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Hua Chi 88
  • Market Cafe
  • Tea House
  • The Atrium
  • The Fireplace

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,292 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Suzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Hyatt Regency Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 144 reviews
Rating 8 - Good. 43 out of 144 reviews
Rating 6 - Okay. 7 out of 144 reviews
Rating 4 - Poor. 2 out of 144 reviews
Rating 2 - Terrible. 0 out of 144 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with amazing staffs. Really enjoyed my stays at Hyatt Regency Suzhou!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience overall.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very professional staff, quiet and clean. Good service.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

seungwon

Liked: Cleanliness, staff & service, property conditions & facilities
Its comfortable place
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Wen

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel, well located

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Room
Breakfast
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star 👍

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Stayed 10 nights in Jan 2024
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Kwok Tak Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
個人感受：酒店大堂空間寬敞，設計宏偉且整潔。酒店人員專業且有禮貌。房間空間寬大，設計簡潔，十分舒適。酒店非常便利附近有地鐵站也有商場及大型百貨公司此外。附近還有新開藝術中心值得一去。打卡好去處。我們度過了一個非常愉快的假期。
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Sze Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐品種尚多
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

糟糕的入住體驗

3點check in無法準時入住，延遲到3:40左右才入住，入住後冷氣不冷，維修了1個多小時後，經要求才更換房間，整個延誤了後面行程2小時
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Hyoung Jin

Liked: Property conditions & facilities, room comfort
체크인 하고 방에 들어갔는데, 다른 짐들이 있었는데, 한참을 기다려서야 다른 방을 배정 받았다. 방은 크고 좋았고 청소도 나름 괜찮았다. 조식은 나쁘지는 않았는데, 다른 5성급 호텔에 비해서는 다소 부족하다는 생각이 들었다. 주위에 딱히 갈만한 곳은 없는 듯 하고, 빌딩에 둘러쌓여 있어서 빌딩 외에는 볼 곳이나 갈 곳이 없는 듯 하다.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

wen yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置優越，房間舒適、乾淨、好睡、配備齊全，dreame吹風機輕巧速乾超好用
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

光線充足，設計時尚，自助早晨一般

設備新，設計時尚，浴室門不能全關，浴缸企缸缺水龍頭，不便扭毛巾
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always choose Hyatt

Great as always.
Stayed 15 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高！

部屋は綺麗、朝食最高！
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Shu Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以蘇州同標準的酒店，凱悅整體比W 跟香格里拉勝出。 地點佳，早餐稍微有油煙但豐富可口選項多，瑕不掩瑜。 房價也可以接受。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
電掣十分複雜，很難弄清楚需要的燈光。溫度鎱的調教方法亦沒有説明！我早上九時check out ,櫃檯只得一人， 需等待很長時間！
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスも素晴らしい

立地も施設もサービスも素晴らしい。
Stayed 1 night in Oct 2019
Verified

8/10 Good

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いたホテルで、とても居心地がよかったです。日本語ができるスタッフの方もいました。ただ、ホテルの朝食のブッフェ会場やルームサービスの方には、英語が通じませんので、簡単な中国語は覚えておいた方が便利です。
Stayed 5 nights in Sep 2019
Verified

6/10 Okay

jen

Liked: Cleanliness, staff & service, property conditions & facilities
I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Stayed 1 night in Apr 2019
Verified

8/10 Good

ChaoChin

Liked: Cleanliness, property conditions & facilities, room comfort

無所不在的菸味

訂房時特別注意這是無菸房，也特別註明要無菸房。Check in 後進入房間聞到的就是菸味，與前台反應清潔人員來檢查後告訴我們只能開窗散去菸味。我們不能接受這樣的處理方式，再次與前台反應後前台就幫我們更換房間了。除了這個狀況之外其他都符合凱悅飯店的水準。另外房門外走廊上還是有菸味的存在。
Stayed 1 night in Apr 2019