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Hyatt Regency Suzhou

5.0 star property

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Indoor pool
Exterior
Regency Suite King | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Suzhou International Expo Center
    ‪8 min walk‬
  • Suzhou Culture and Arts Center
    ‪10 min walk‬
  • Jinji Lake
    ‪11 min walk‬
  • Wuxi (WUX-Shuofang)
    ‪48 min drive‬

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  • Parking included
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4.7 out of 5, Exceptional, (28)
The price is €87
for 1 room
includes taxes & fees
2 Jun - 3 Jun
Shangri-La Yuanqu, Suzhou

About this property

Hyatt Regency Suzhou

Luxury hotel with 3 restaurants and bars/lounges
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a sauna are on-site.
Hyatt Regency Suzhou offers 355 air-conditioned accommodations with iPod docking stations and minibars. This Suzhou hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they enjoy the room service at Hyatt Regency Suzhou. During your stay, you're just a quick walk from Yuanrong Times Square. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Chinese cuisine at Hua Chi 88, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Yuanrong Times Square and Suzhou International Expo Center
Hyatt Regency Suzhou offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this hotel measures 18292 square feet (1699 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Suzhou.

This 5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hua Chi 88 – This restaurant specialises in Chinese cuisine.
The Fireplace – This restaurant specialises in international cuisine.
Market Cafe – This coffee shop specialises in international cuisine.
The Atrium – On-site lobby lounge.
Tea House – This bar only serves light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 178 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Hua Chi 88
  • Market Cafe
  • Tea House
  • The Atrium
  • The Fireplace

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,292 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Suzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Hyatt Regency Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 132 reviews
Rating 8 - Good. 40 out of 132 reviews
Rating 6 - Okay. 6 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 0 out of 132 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience overall.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wen

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wei, Lake Forest

Stayed 1 night in Feb 2025

10/10 Excellent

Chang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very professional staff, quiet and clean. Good service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star 👍

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Stayed 10 nights in Jan 2024

8/10 Good

Yin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Lina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern hotel, well located

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Room
Breakfast
Stayed 8 nights in Oct 2023

8/10 Good

Ryutaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Charlie

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always choose Hyatt

Great as always.
Stayed 15 nights in Dec 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

YIJUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Yuyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

jen, Eugene OR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Stayed 1 night in Apr 2019

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Sidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Stayed 1 night in Jan 2019