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Hotel Sylva

2.0 star property

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Photo gallery for Hotel Sylva

Signature Room | Desk, free WiFi, bed sheets
Front of property
Lobby
Exterior
50-inch Smart TV with digital channels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
756 W Main St, Sylva, NC, 28779
  • Place, Jackson County Historic Courthouse
    ‪1 min walk‬
  • Place, Poteet Memorial Park
    ‪4 min walk‬
  • Place, Country Side Bowling Lanes
    ‪14 min walk‬

Room options

View all photos for Signature Room

Signature Room | Desk, free WiFi, bed sheets

Signature Room

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Sylva

Hotel in Sylva with free parking
This smoke-free hotel features express check-out, a TV in a common area and free self-parking. Housekeeping is available on request.
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Sylva, you're just a quick walk from Nantahala National Forest. Features include free self-parking.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include TV in a common area
  • Steps from Nantahala National Forest and Jackson County Historic Courthouse
  • Dogs welcome for a fee (restrictions apply)
As a guest of Hotel Sylva, you'll find express check-out and a television in common area. The front desk is open around the clock. Self parking is free.

This Sylva hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 60 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Sunday - Saturday: 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 133 out of 162 reviews
Rating 8 - Good. 20 out of 162 reviews
Rating 6 - Okay. 9 out of 162 reviews
Rating 4 - Poor. 0 out of 162 reviews
Rating 2 - Terrible. 0 out of 162 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel, Greer

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Love downtown Sylva
Stayed 2 nights in Oct 2025

10/10 Excellent

Gina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Walking distance to all the shops, restaurants and bars
Stayed 2 nights in Oct 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Better than anticipated and so great! Had a great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic remodel of an old property.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service
Room was musty. Front desk explained time of year made regulating heat/air conditioning difficult. First night we needed to prop door open for fresh air. Second night we were able to get the window open
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel Sylva is beautifully renovated, comfortable and very convenient to everything that the town has to offer. We love the staff. Everyone was very friendly and the room was comfortable. We will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayanthi, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in Hotel Sylva. It's in a great location. You can walk to several restaurants. It's also a clean hotel with comfortable beds. The only downside is that it's downtown and you get some vehicle noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Great communication. Easy check-in and out. The location is perfect. Comfy beds. Other small towns could benefit by using your business model. The shower had great water pressure, but the temperature was too hot. It took almost 5 minutes for the water to get hot. Once it was hot, it wouldn't go back to warm or cool. We were told that happens because it is an old building with old pipes. We love staying in old places that have been brought back to life. Old buildings and old pipes have never been an issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca, Mooresville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary and Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and a truly clean property!
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was easy to get into our room with contactless check-in and check out. It was convenient to dinning and shops.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely easy check in. Ty.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and haven’t been disappointed yet! Get location and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Days in Sylva

Single traveler for a local bike tour. Could not be happier with location in town with great access to food and other activities. Bike tours start across the street. Room was clean, updated bathroom and a rocking chair on the porch. Staff was helpful and cordial. Was a happy camper without the tent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Great location. Quiet. Easy walk for dining and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Hotel Sylva several times, but this was the first time with the current owners. We love the upgrades made to the rooms - walk in shower, large vanity area beside the.sink, new furniture and in room Keurig. The property is right downtown with shopping, restaurants and bars all an easy walk away. Friday night they had music in the park across the street which was an added bonus. The check in was contactless so we never interacted with the staff face to face, but they responded quickly when I had a question about the room prior to our arrival.
Stayed 2 nights in Jul 2025