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Hotel Sylva

2.0 star property

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Photo gallery for Hotel Sylva

Signature Room | Desk, free WiFi, bed sheets
Exterior
Lobby
Exterior
Desk, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
756 W Main St, Sylva, NC, 28779
  • Place, Jackson County Historic Courthouse
    ‪1 min walk‬
  • Place, Poteet Memorial Park
    ‪4 min walk‬
  • Place, Country Side Bowling Lanes
    ‪14 min walk‬

Room options

View all photos for Signature Room

Signature Room | Desk, free WiFi, bed sheets

Signature Room

9.8 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite | Living area | 50-inch Smart TV with digital channels

Signature Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Sylva

This smoke-free hotel features coffee/tea in a common area, a microwave in a common area and a business centre. Self parking is free. Additionally, a meeting room, express check-out and a TV in a common area are on-site. Housekeeping is available on request.
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Sylva, you're just a quick walk from Poteet Memorial Park. Enjoy features like free self-parking and a business centre.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include a business centre, meeting rooms and coffee/tea in a common area
  • Steps from Nantahala National Forest and Jackson County Historic Courthouse
  • Dogs welcome for a fee (restrictions apply)
A business centre and meeting rooms are available. The business-friendly Hotel Sylva also features coffee/tea in common area, express check-out, and a television in common area. Free self parking is available. A complete renovation of Hotel Sylva was completed in July 2023.

This Sylva hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Renovated entire property - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 60 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 196 reviews
Rating 8 - Good. 28 out of 196 reviews
Rating 6 - Okay. 10 out of 196 reviews
Rating 4 - Poor. 0 out of 196 reviews
Rating 2 - Terrible. 1 out of 196 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great stay close to restaurants and shops.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff is consistently friendly and helpful!
Stayed 1 night in Feb 2026
Verified

8/10 Good

danya

Liked: Cleanliness, amenities, property conditions & facilities
Parking was easy, room was clean, never saw any staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Room was super clean, the beds were comfortable. Great two-night stay:)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ryan-Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat place in a cute little town. Super dog friendly and comfortable beds!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Doggy items were a nice plus. My dog loved the blanket!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Always excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities
The room was really charming and clean and well taken care of. And the check in/out was super easy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. Our room was very clean, the staff was very nice and they had Santa visiting on Friday! 🙂🙂 Can't wait to visit again
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and nicely updated. The mattress and linens were comfortable. We had all we needed. We liked that it was conveniently located downtown. The check-in/check-out process was excellent! The only drawback was the heating/air unit was noisy.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location. The staff is always friendly. They usually have reasonable rates. Rooms are small but comfortable and clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, amenities
The check in and check out system was easy, the room was clean, and they provided blankets and water cups for the dog. I especially liked how quiet the room was. I would like to introduce it to my friends, and I would like to use it again and again. Everything great place.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location…great staff…already booked two more stays!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable accommodations.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Love downtown Sylva
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Easy checkin with door code.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Sylva!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amarilys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, rooms comfortable, clean and renovated.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Allyson

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. A perfect location to shop and see beautiful Christmas lights. 10 out of 10 will be back in the future.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Walking distance to all the shops, restaurants and bars
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gary and Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and a truly clean property!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

jill

Liked: Amenities
They have done a great job with everything we have stayed there before it’s a whole lot better can’t wait to go back
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Better than anticipated and so great! Had a great stay
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Great hotel!! So clean and right in the middle of town surrounded by everything.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic remodel of an old property.
Stayed 1 night in Sep 2025