Hotel Sylva

2.0 star property

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Photo gallery for Hotel Sylva

Signature Double Room | 1 bedroom, desk, free WiFi, bed sheets
Lobby
Exterior
Front of property
50-inch Smart TV with digital channels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
756 W Main St, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪5 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪25 min drive‬

Room options

Signature Double Room

  • Sleeps 4
  • 2 Queen Beds

Signature Room

9.8 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Sylva

Hotel in Sylva with free parking
This smoke-free hotel features express check-out, a TV in a common area and free self-parking. Housekeeping is available on request.
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Sylva, you're just a quick walk from Nantahala National Forest. Features include free self-parking.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include TV in a common area
  • Steps from Nantahala National Forest and Jackson County Historic Courthouse
  • Dogs welcome for a fee (restrictions apply)
As a guest of Hotel Sylva, you'll find express check-out and a television in common area. The front desk is open around the clock. Self parking is free.

This Sylva hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 60 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Sunday - Saturday: 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 101 out of 126 reviews
Rating 8 - Good. 17 out of 126 reviews
Rating 6 - Okay. 8 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 0 out of 126 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Very clean rooms. Comfortable beds
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Amenities, property conditions & facilities
They were extremely accommodating for my request for a ground floor with parking right in front of my room. In the lobby was all kinds of extra items like Keurig creamer, sugar towels, etc., that you could come and get extra if needed they were extremely attentive. Rooms were very clean and updated. Lots of food options as well as 3 great breweries in walking distance. There is many hiking options close by!
Memorial Day
Hiking in the smokies
Stayed 1 night in May 2025

10/10 Excellent

Azure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hidden mountain gem!
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Everything was very nice. Clean, comfortable, great location, especially for walking down Main Street.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Travelled with family, Business traveller
Liked: Cleanliness, amenities
We loved our quick stop in Sylva. I loved that there was a code and no key. The communication via email and text was wonderful. The room was spotless and very accommodating. The rockers were a terrific way to rock away the stress of traveling. If you want comfort and quiet, this is the place.
From the front porch of our room.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything downtown Sylva. Hotel is more modern than others in the area. Staff is friendly and helpful. Definitely would stay here again the next time I'm in Sylva!
Stayed 1 night in May 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sunny, Woodend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and tastefully decorated rooms. Fantastic restaurant with cosy lobby area
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable motel in the center of town. A bit pricey though.
Stayed 2 nights in May 2025

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Katherine

Liked: Cleanliness
Hotel Sylva is in a cute location and the owners have done a great job with the remodel. Our room was nicely decorated but smelled like fresh paint, the ac never cooled and the shower was only hot. We were only there for a night so we never complained. I think tge hotel is good for the town but slightly over priced.
Stayed 1 night in Apr 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful, clean room , perfect location

very clean, everything was great but the tv only worked about half the time we wanted to use it.
Stayed 2 nights in Apr 2025

8/10 Good

John, Atlanta

Stayed 1 night in Apr 2025

10/10 Excellent

Christina, New York

Stayed 2 nights in Apr 2025

8/10 Good

Francene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and safe environment right by the police station. Very modern with nice in room amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place. The town is small but has everything you need and very enjoyable. Same with the room
Stayed 1 night in Apr 2025

8/10 Good

Ellen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Exactly as pictured! I would recommend requesting a room on the Main Street side. We were on the opposite side and the road noise was too much even with our sound machine.
Stayed 1 night in Apr 2025

10/10 Excellent

joseph, Kannapolis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our party left something behind in a room. As soon as housekeeping staff found it they notified front desk, who notified us!! Then they kept it safe until we were able to retrieve it. It was very sentimental and we are absolutely thrilled that they went to so much trouble to get it back!
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Everyone was friendly and helpful. The room was very clean and comfortable. Very walkable location. Sylva is a wonderful town, much to explore, restaurants and breweries and local shops.
Stayed 3 nights in Apr 2025