The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Dining
Dining
Exterior
Reception
Junior Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪13 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(79 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Roll-in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 2 Queen Beds, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

The Craftsman Inn & Suites

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 3 meeting rooms, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. The business-friendly The Craftsman Inn & Suites also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3.5-star Fayetteville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
The Craftsman Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,000 square feet of conference space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1046 out of 1401 reviews
Rating 8 - Good. 236 out of 1401 reviews
Rating 6 - Okay. 79 out of 1401 reviews
Rating 4 - Poor. 22 out of 1401 reviews
Rating 2 - Terrible. 18 out of 1401 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas M.

Stayed 1 night in Feb 2026

8/10 Good

Bernard, Leander

Stayed 2 nights in Feb 2026

10/10 Excellent

Winston

Stayed 1 night in Feb 2026

10/10 Excellent

Deborah Caitlin

Stayed 1 night in Feb 2026

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Accommodations and staff are always a 10+!!!!!!!
Stayed 1 night in Feb 2026

6/10 Okay

Laura

Travelled with family
Staff was very friendly. Breakfast was typical and mediocre, but free. Lobby area small and cramped- not cozy. Fridge in room didn't work. Clean enough, but not very clean. Maneuvering in and out with any amount of luggage was challenging given the unshoveled ramps, tiny carts and only one small elevator off the lobby. Best part was convenience to local shopping.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dylan

Stayed 1 night in Jan 2026

10/10 Excellent

Robert M.

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this Craftsman Inn are the stars at a great facility! Each and every one there is eager to make your stay the very best and they succeed! Whether it’s the Front Desk, the breakfast area, or simply needing special accommodations, if they are able to make it happen, they will! The property also has a wonderful restaurant on site plus access to a variety of stores in the immediate area. While we live within 50 miles of the Inn, I’m already thinking of reasons to return for another stay!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jon

Great hotel and restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Rafat, Harrisburg

Stayed 1 night in Dec 2025

10/10 Excellent

Mikalai

Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Awesome place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice place!! Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was wonderful.
Stayed 1 night in Jan 2026

2/10 Terrible

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Wonderful stay
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved, LOVED the Craftsman Inn. It was clean and the service was great. I went there with my parents and sister and stopped for the night. The food was good and the rooms were great. Will go again!
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal 💯
Stayed 1 night in Jan 2026

6/10 Okay

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was yelled at by a woman in food service. It wasn’t even 10am and she said we’re closing and don’t eat. I was just getting coffee. She was so rude. I’ll never go there again and I sent a lot of people to that hotel. Get rid of that animal!
Stayed 2 nights in Jan 2026

10/10 Excellent

Shahab

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026