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Holiday Inn Express Federal Way Seattle South by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Federal Way Seattle South by IHG

Reception
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
32124 25th Avenue S BLDG 2, Federal Way, WA, 98003
  • Place, The Commons at Federal Way
    ‪3 min walk‬
  • Place, Cinemark Century Federal Way
    ‪8 min walk‬
  • Place, Federal Way Community Center
    ‪8 min drive‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility) | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Federal Way Seattle South by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and laundry facilities are on-site.
Holiday Inn Express Federal Way Seattle South by IHG offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Federal Way hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Federal Way Seattle South by IHG. During your stay, you're just a quick walk from The Commons at Federal Way. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from Muckleshoot Casino and 12 minutes from Emerald Queen Casino
Holiday Inn Express Federal Way Seattle South by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2875 square feet (267 square metres) and includes conference space. The business-friendly Holiday Inn Express Federal Way Seattle South by IHG also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Federal Way hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,875 square feet of conference space
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Evergreen
Best Western Evergreen Inn
Best Western Plus Evergreen
Best Western Plus Evergreen Federal Way
Best Western Plus Evergreen Inn
Best Western Plus Evergreen Inn Federal Way
Best Western Evergreen Hotel
Best Western Federal Way
Best Western Plus Evergreen Hotel Federal Way
Best Western Plus Evergreen Inn And Suites
Federal Way La Quinta
La Quinta Federal Way

Holiday Inn Express Federal Way Seattle South by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 480 reviews
Rating 8 - Good. 95 out of 480 reviews
Rating 6 - Okay. 27 out of 480 reviews
Rating 4 - Poor. 10 out of 480 reviews
Rating 2 - Terrible. 29 out of 480 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Heather

Stayed 3 nights in Jan 2026

2/10 Terrible

Obinna

Disliked: Cleanliness
There's a young lady on the front desk team that's so rude and flippant, never seemed interested in helping to resolve anything. Made the whole stay awful. Housekeeping also would lie that they cleaned room on request when they didn't. When you try to ask them about cleaning, they'd claim "no english". So no way to even request cleaning. Management didn't seem to care. Stayed one week, requested housekeeping twice, both times ignored, bed bugs also in bed. So another person leaving for the same bugs.
Stayed 4 nights in Dec 2025

10/10 Excellent

Fiaaliali

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

cherrie

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Tomasa

Stayed 1 night in Dec 2025

10/10 Excellent

Curtis

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Room was nice, clean, quiet
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was having some reservation issues when I first got there and I thought the receptionist was being unfair to me when I was having some payment issues about the room that I booked. The towels were rough to use in the bathroom. The room was kinda stuffy.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Stayed 1 night in Dec 2025

10/10 Excellent

JEMIMAH, MILTON

Stayed 1 night in Dec 2025

10/10 Excellent

ELISABETH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room and staff was friendly.
Stayed 1 night in Dec 2025

8/10 Good

Fred

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Greeting host was efficient, friendly sndcwelcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Debra, Bellingham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 1 night in Nov 2025

10/10 Excellent

SHEE

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stuff and clean
Stayed 1 night in Aug 2025

8/10 Good

Vaughn

Stayed 1 night in Nov 2025

6/10 Okay

Danielle

Stayed 2 nights in Nov 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh fruit and lots of variety. Hotel was clean and workout center was nice.
Stayed 1 night in Nov 2025

10/10 Excellent

RAVINDER, SURREY

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

RAVINDER, SURREY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes!
Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

Lanetra

Liked: Cleanliness, property conditions & facilities
The stay was fine but we found out someone hit my car in the rear over night and drove off.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025