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Aparthotel

Quest Taupo Serviced Apartments

3.5 star property

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Property grounds
Studio, 1 King Bed | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker
Fridge, microwave, dishwasher, coffee/tea maker
Fridge, microwave, dishwasher, coffee/tea maker
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Dryer
  • Washer
  • Housekeeping

Explore the area

View in a map
59-61 Kaimanawa Street, Taupo, Waikato, 3330
  • Taupō i-SITE Visitor Information Centre
    ‪11 min walk‬
  • Spa Thermal Park
    ‪19 min walk‬
  • Taupō Hot Springs
    ‪4 min drive‬
  • Taupō Airport (TUO)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

32-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | 1 bedroom, desk, blackout curtains, soundproofing

Executive Studio, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, desk, blackout curtains, soundproofing

Superior Studio

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, 2 Bedrooms, 2 Bathrooms

1 bedroom, desk, blackout curtains, soundproofing

Comfort Apartment, 2 Bedrooms, 2 Bathrooms

  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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includes taxes & fees
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About this property

Quest Taupo Serviced Apartments

Suburban aparthotel units with kitchenettes and washing machines and dryers
A seasonal outdoor pool, concierge services and dry cleaning are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in and express check-out are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a microwave and a dishwasher. A washer/dryer, a coffee/tea maker and a hairdryer are among the other amenities available to guests.
Quest Taupo Serviced Apartments offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers.

Bathrooms include a shower, complimentary toiletries and hairdryers. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quest Taupo Serviced Apartments. During your stay, you'll be within walking distance of Lake Taupō. Free WiFi in public areas, free self-parking and dry cleaning service are available. Built in 2015, this comfortable aparthotel has 38 apartments over 2 floors. Each apartment includes amenities such as a kitchenette and a washer/dryer.
  • Each apartment offers a kitchenette, a washer/dryer and a living room
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Lake Taupō and Taupō i-SITE Visitor Information Centre
As a guest of Quest Taupo Serviced Apartments, you'll find a seasonal outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Quest Taupo Serviced Apartments also features a garden, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Taupō aparthotel.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (surcharge)

Family friendly

  • Cot: NZD 25 per day

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with digital channels

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • Built in 2015
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 7 PM) and Saturday - Sunday (10:00 AM - 4 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per day.
  • Cots (infant beds) are available for NZD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 7 PM
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in December and close in April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Taupo Serviced Apartments Apartment
Quest Taupo Serviced Apartments Apartment
Apartment Quest Taupo Serviced Apartments Taupo
Taupo Quest Taupo Serviced Apartments Apartment
Apartment Quest Taupo Serviced Apartments
Quest Taupo Serviced Apartments Taupo
Quest Serviced Apartments Apartment
Quest Serviced Apartments
Quest Serviced Apartments
Quest Taupo Serviced Apartments Taupo
Quest Taupo Serviced Apartments Aparthotel
Quest Taupo Serviced Apartments Aparthotel Taupo

Quest Taupo Serviced Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 327 out of 710 reviews
Rating 8 - Good. 250 out of 710 reviews
Rating 6 - Okay. 88 out of 710 reviews
Rating 4 - Poor. 29 out of 710 reviews
Rating 2 - Terrible. 16 out of 710 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
It served its purpose for a weekend stay..
Stayed 2 nights in Apr 2025

8/10 Good

Pradeep

Liked: Cleanliness, property conditions & facilities
Ir was safe ans good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Travelled with partner
The property is visually dated. Although the hotel was not fully booked we were allocated wheelchair accessible room. Absolutely no vanity bench surface which meant the washing machine in the bathroom was the only surface space. The shower curtain was discoloured. There was coat hangers provided however no space below to hang items. There was fresh milk provided however it had been opened and was half full. The staff were friendly and the bed was comfortable however the duvet inner was badly stained.
Stayed 1 night in Apr 2025

10/10 Excellent

tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

R

Liked: Cleanliness, property conditions & facilities
in unit washer and dryer are very convenient
Stayed 1 night in Mar 2025

6/10 Okay

GRANT

Liked: Cleanliness, property conditions & facilities
I recently stayed at the hotel for four nights and unfortunately, the experience did not meet expectations. The bed was very uncomfortable due to broken springs and desperately needs replacement. Additionally, housekeeping only serviced the room three out of the four days, which was inconvenient. The front desk staff on Saturday and Sunday were unfriendly—on two separate occasions, they did not respond when I greeted them. Customer service is a crucial part of any hotel stay, and this lack of basic courtesy was disappointing. Due to these issues, I would not choose to stay here again.
Stayed 4 nights in Mar 2025

8/10 Good

Larissa

Travelled with family
Liked: Cleanliness
Few things broken or not working in our room. Room was clean and quiet. Great service.
Stayed 1 night in Mar 2025

8/10 Good

Jenny

Liked: Cleanliness
Disliked: Room comfort

Fix the air conditioner !

Air conditioner made a horrible loud sound
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort

Great apartment hotel in Taupō

This is a fabulous place to stay in Taupō. It's close to the town centre, spacious and well equipped.
Stayed 6 nights in Feb 2025

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No steps or handrail from car park down onto the pathway.
Stayed 2 nights in Feb 2025

8/10 Good

Brendyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, will go back again
Stayed 2 nights in Feb 2025

6/10 Okay

Hamish

Business traveller
Liked: Cleanliness

Sadly never come back

Have travelled workdwide and this place had the worst shower pressure ive ever experienced, i will never be back, most important part of business travel is s comfy bed(tick) and good shower to relieve the days aches and pains , terribke, coukd pee faster
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service from reception, walking distance to town. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Pita

Business traveller
Liked: Cleanliness, room comfort
Awesome place to stay...close to shops but far enough away to enjoy the quite.
Stayed 1 night in Jan 2025

10/10 Excellent

DARREN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guaranteed parking space would have been nice. Would have liked to be able to open windows even if they had the security locks on them, i prefer fresh air to air conditioner. Lounge chairs with ottoman very nice comfortable. Nice wide bed but would have loved to have a light blanket considering the current heat during our stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy parking, apartment fully equipped, view of Lake Taupo, easy location, quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and close to shops and Cafes are within walking distance.
Stayed 1 night in Jan 2025

2/10 Terrible

Danna

Travelled with partner
This was an awful place to stay and I would not recommend
Stayed 1 night in Jan 2025

6/10 Okay

D E

Liked: Property conditions & facilities
Off site parking. Some of the parking is actually out on the road outside the property. This is where we had to park. We wouldn't have booked here if we had known this was a possibility. The invitation email says Quest Taupo has enough parking spaces, no booking is required. 2nd vehicle $15 per night. Limited on site parking should be made clearer.
Stayed 1 night in Jan 2025

2/10 Terrible

Jatinder

Bad behaviour from reception lady
Stayed 1 night in Jan 2025

10/10 Excellent

SAMUEL, WELLINGTON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy place to stay, clean and well maintained. Kids loved the pool
Stayed 1 night in Dec 2024

8/10 Good

Merrin

Liked: Cleanliness, property conditions & facilities
Lovely comfortable one night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Mei Wai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic, just press the button to make a reservation.
Stayed 1 night in Dec 2024