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Hotel Hacienda Santana

3.0 star property

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers
Front of property – evening/night
Outdoor spa tub
Terrace/patio

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Miguel Hidalgo Park
    ‪5 min drive‬
  • La Madre Monument
    ‪5 min drive‬
  • Tecate Border
    ‪5 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪38 min drive‬

Room options

View all photos for Romantic Room

Romantic Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premier Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use | 1 bedroom, premium bedding, in-room safe, blackout curtains

Traditional Double Room Single Use

  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside | 1 bedroom, premium bedding, in-room safe, blackout curtains

Family Studio, 2 Queen Beds, Terrace, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room

Traditional Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

Traditional Room

9.0 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hacienda Santana

Suburban hotel with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Hacienda Santana. During your stay, you'll be close to La Madre Monument. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a poolside bar
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and hiking/biking trails
  • Just a 5-minute drive from Tecate Border and 5 minutes from La Madre Monument
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available.

This 3-star Tecate hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Bajo Tierra – On-site family restaurant. Guests can enjoy drinks at the bar.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May and 30 September)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 782 reviews
Rating 8 - Good. 153 out of 782 reviews
Rating 6 - Okay. 31 out of 782 reviews
Rating 4 - Poor. 8 out of 782 reviews
Rating 2 - Terrible. 23 out of 782 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying here again
Stayed 1 night in Apr 2025

10/10 Excellent

joey

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

8/10 Good

Cecilia

Stayed 1 night in Mar 2025

10/10 Excellent

Jazzy

Stayed 2 nights in Apr 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks expidia
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; great restaurant and bar
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Miguel

Business traveller
Liked: Amenities
I enjoyed the atmosphere and tranquility of the place, has a nice restaurant and tacos a cross the street
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here so relaxing felt safe, definitely coming back
Stayed 1 night in Apr 2025

8/10 Good

Blanca

Stayed 1 night in Mar 2025

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Good place i will visit again.Unfortunately the patio and the pool was out of service so we couldn't experience that part, but What we like is that they have a ping-pong table and a mini basketball game witch we enjoyed, also the under ground restaurant, Food was delicious.
Stayed 1 night in Mar 2025

8/10 Good

Aurora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have stay here several times and the service along with price and location is excellent...
Stayed 3 nights in Mar 2025

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stays and nice views really friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

Un buen hotel con buenas habitaciones en muy buenas condiciones
Stayed 1 night in Mar 2025

10/10 Excellent

Francisca E

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel on a great location for me, is near my family plus a little out of the downtown area and towards the road to Ensenada and Ruta de el Vino.... I have stay there several times and I have never been disappoint at all, I would highly recommend it to everyone...
Stayed 2 nights in Feb 2025

6/10 Okay

Jazmin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very disappointed because we wanted to spend some time in the garden area and the day was perfect to spend a little time in the jacuzzi and I think the correct thing would have been for them to tell you when booking that the common area where the pool and jacuzzi are are closed. They made us spend more, because we did want to enjoy the facilities and we couldn't. I don't think I'll come back, which is a shame because you can't stay in your room all day. Disappointed by Expedia or Hotel Santana for not notifying that the amenities were closed, we could have made a different decision.
Stayed 1 night in Feb 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos hospedamos el fin de semana, el personal como siempre fue muy atento. La unica sugerencia es que deberian de cambiar las toallas y aque de blancas ya se ven vieja y percudidas, casi cafe/gris.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien. Los cuartos limpios y cómodos. El personal fue muy amable y nos sentimos bienvenidos.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

angelica

Liked: Cleanliness, property conditions & facilities
Un buen hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho la area muy limpio todo y lo recomiendo el desayuno muy bueno
Stayed 1 night in Jan 2025