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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Lobby sitting area
Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillow-top beds, desk, blackout curtains
Food and drink
BBQ/picnic Area
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Place, Redwood Park
    ‪5 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪6 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(15 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn

Hotel in Thunder Bay with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Comfort Inn offers 80 accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn. During your stay, you'll be close to Redwood Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a gift shop
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from International Friendship Garden and a few minutes from Redwood Park
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Inn. Self parking is free.

This Thunder Bay hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1003 reviews
Rating 8 - Good. 330 out of 1003 reviews
Rating 6 - Okay. 178 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, NORTH YORK

Stayed 1 night in Aug 2025

8/10 Good

Hamid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Staff & service
room was dirty, tired.
Stayed 1 night in Aug 2025

2/10 Terrible

Donald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Inn Warning

Asked them to fix several times the AC. Worked all night for three nights. No maintenance guy. Hot or cold. Room 105. Noisy and unacceptable
Stayed 1 night in Aug 2025

8/10 Good

William, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely over priced for a hotel with no elevator….thankfully we had a lower level room this time. But it was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary-Rose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here! Clean rooms, good breakfast option, professional staff. Would stay again
Stayed 2 nights in Aug 2025

4/10 Poor

Cathy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hallway wreaked with the smell of marijuana, the room smelled like wet dog and pee.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren, Red Lake

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 1 night in Aug 2025

8/10 Good

Kathryn

Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Amenities
$250 plus tax for a terrible room in Thunder Bay. Unfinished walls, garbage around the property. Noisy room fan that could not be turned off. Absolutely horrible. Won’t return.
Stayed 1 night in Aug 2025

6/10 Okay

joao

Way to expensive for what you get
Stayed 1 night in Aug 2025

8/10 Good

Lois

Business traveller
Liked: Cleanliness
I’ve stayed at this comfort inn a few times. Check-ins have always been quick and the front staff helpful. Rooms have been nice and clean. The beds are comfortable. They provide a breakfast and snacks for purchase at the front. Parking is good and the checkouts just as quick and easy. Great stay away from home!
Stayed 1 night in Aug 2025

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trifluvien a la dérive

J'ai beaucoup aimé le déjeuner chaud, surtout les oeufs.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean room and facilities. No nonsense. Plain and simple.
Stayed 1 night in Aug 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi just wondering if an tablet was found in my room I forgot about it
Stayed 1 night in Aug 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Could have been cleaner, shower wasn’t working, no bedding for sofa bed and not enough towels
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley

Stayed 7 nights in Aug 2025

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Overall the hotel was good. Although we had a non-smoking room, we could smell smoke and marijuana in the hall and stairwell. The room was clean and the checkout staff was friendly. Breakfast had scrambled eggs, bacon, taters, toast, danishes, waffle station and other items. That’s was good start of day.
Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

R Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet. No elevator to second floor. Breakfast area was small but adequate.
Stayed 1 night in Jul 2025

8/10 Good

Alexa

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon, Armstrong Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value stay. Recently updated and it is a bit better than the standard continental breakfast. I recommend.
Stayed 1 night in Aug 2025