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Hotel Grand One Plaza

Property class: 3

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Photo gallery for Hotel Grand One Plaza

Sun deck
Interior
Deluxe Room | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
8269 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, The Emporium
    ‪3 min walk‬
  • Place, Fronton Jai Alai Palace
    ‪5 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

8.6 out of 10
Excellent
(96 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Room

Panoramic Room | Desk, iron/ironing board, free WiFi, bed sheets

Panoramic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand One Plaza

This hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Hotel Grand One Plaza offers 54 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tijuana hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Grand One Plaza. During your stay, you'll be connected to a shopping centre and just a quick walk from Av Revolución. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Treat yourself to deep-tissue massages at the spa
  • Services include tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
Hotel Grand One Plaza offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Grand One Plaza. Valet parking is free.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 1:00 PM.
Hotel Grand One Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand One Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand One Plaza
Hotel Grand One Plaza Hotel
Hotel Grand One Plaza Tijuana
Hotel Grand One Plaza Hotel Tijuana

Hotel Grand One Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1065 out of 1673 reviews
Rating 8 - Good. 286 out of 1673 reviews
Rating 6 - Okay. 129 out of 1673 reviews
Rating 4 - Poor. 74 out of 1673 reviews
Rating 2 - Terrible. 119 out of 1673 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Brisel

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Receptionist was very rude when checking in, no towels available in room until 15mins after we checked in and that was around 4pm, had to call 2 different times because remote to tv wasnt working still they didnt come up decided to walk back downstairs to get a new remote Couldn't sleep at all because Hotel staff was really really loud in hallways I would understand if it was other guests but staff making all those noises is not acceptable and yes I know it was staff I could also hear them talking with radios
Stayed 1 night in Jan 2026

4/10 Poor

Miguel Angel Moreno

Stayed 1 night in Jan 2026

2/10 Terrible

Elizabeth

Stayed 1 night in Jan 2026

6/10 Okay

Abraham

Liked: Cleanliness, property conditions & facilities, room comfort
It was a big deal for the front desk to make a second magnetic key for my room. Something around the fact that I am usually to be charged for the second key but that I wouldnt be charged this time… otherwise my experience would have been good.
Stayed 1 night in Jan 2026

10/10 Excellent

Ime

Stayed 1 night in Jan 2026

10/10 Excellent

Irma

Stayed 1 night in Jan 2026

10/10 Excellent

adriana

Stayed 1 night in Jan 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only issue I had was the heater not working and being that it's winter, we were pretty cold. Just for that I give 3 stars instead of 5. We even had room service try to help and it still didn't work. We didn't ask for another room only because we didn't want to bother anymore.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christina, Lemon Grove

Travelled with partner
Liked: Cleanliness
Check in was easy and the staff was thorough with their information. Room was clean and comfortable. We’ve stayed here once before and recommend it!
Stayed 1 night in Jan 2026

8/10 Good

Esmeralda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great. Near shops and restaurants. Staff was very polite. However did encounter an unfortunate water shortage/outage during our stay that caused some inconvenience and discomfort.
Stayed 2 nights in Jan 2026

2/10 Terrible

Don

Stayed 1 night in Jan 2026

4/10 Poor

jose

Disliked: Cleanliness, staff & service, amenities
Reserved a room for New Year’s Eve celebrations nearby the hotel area (revolution avenue) opting for a delux room with king sized bed. On arrival the room was freezing and turned the ac/heater unit before leaving the room for a couple of hours to ring in the new years. When returning to the room it was cold and noted that only a thin blanket was available. The bathroom only had a small towel for a floor mat but no other towels were available. After receiving lackluster at reception we decided to cut our losses and left the room for a towel for
Stayed 1 night in Dec 2025

10/10 Excellent

Arturo

Stayed 2 nights in Jan 2026

8/10 Good

Olga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Perfet
Stayed 1 night in Jan 2026

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous, nicely friendly, clean room very quiet everything was amazing
Stayed 1 night in Jan 2026

2/10 Terrible

Brenda

Stayed 1 night in Dec 2025

8/10 Good

Lucero

Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Very clean very courteous staff enjoyed our stay Gracias!
Stayed 2 nights in Dec 2025

6/10 Okay

Ricardo, Perris

Stayed 1 night in Dec 2025

10/10 Excellent

Monica Arianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with a fridge
Stayed 3 nights in Dec 2025

10/10 Excellent

andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025