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Hotel Mundo Maya Chichén Itzá

3.5 star property
VIP Access

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Photo gallery for Hotel Mundo Maya Chichén Itzá

Aerial view
Interior entrance
Interior
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪13 min drive‬
  • Place, Red House (El Chichanchob)
    ‪14 min drive‬
  • Place, Pyramid of Kukulkan
    ‪17 min drive‬
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Room options

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down duvets, desk, laptop workspace

Standard Room, Balcony, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down duvets, desk, laptop workspace

Standard Double Room, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, down duvets, desk, laptop workspace

Junior Suite

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Mundo Maya Chichén Itzá

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services and a 24-hour front desk.
Hotel Mundo Maya Chichén Itzá offers 144 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Mundo Maya Chichén Itzá, you'll be close to Pyramid of Kukulkan. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • 26 miles (41.9 km) from Cenote Chihuán and 26.3 miles (42.3 km) from Cenote Zahamal
Hotel Mundo Maya Chichén Itzá offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at Hotel Mundo Maya Chichén Itzá. Self parking is free.

This 3.5-star Chichen Itza hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel Mundo Maya Chichén Itzá has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 for adults and MXN 185 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 185 for adults and from MXN 185 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 128 out of 139 reviews
Rating 8 - Good. 6 out of 139 reviews
Rating 6 - Okay. 2 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 0 out of 139 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Miranda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is incredible. The room are beautifully designed with great amenities. The common areas are gorgeous. The location can not be beat. Just a stones throw from Chichen Itza. Our family of 6 had a great stay here
Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great setting, we will return just for a weekend get away
Stayed 1 night in Feb 2026

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
Stayed 5 nights in Feb 2026

10/10 Excellent

Susan

Travelled with group
Liked: Staff & service
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
Stayed 5 nights in Feb 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was so great! Fantastic hotel can’t wait to go back, if we ever go to that area again.
Stayed 2 nights in Feb 2026

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was fabulous, very clean and quite. The service was over the moon. It is a very new place so the rooms where top notch. Only 1 small problem is the road is not very good but they where working on it so it will also be excellent in dur time.
Stayed 1 night in Feb 2026

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
The room was spotless! The room, bathroom and balcony were all beautifully decorated! The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful. Great staff. Great food. Amazing room. 4 min from train. 10 min from chichen itza.
Stayed 1 night in Jan 2026

10/10 Excellent

Lorena

Travelled with group
Liked: Cleanliness, staff & service, amenities
Five star hotel
Stayed 2 nights in Jan 2026

8/10 Good

ernest

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great breakfast.
Didn't like bathroom. Room was cramped.
Stayed 1 night in Jan 2026

10/10 Excellent

Mengyao

Stayed 1 night in Jan 2026

10/10 Excellent

FRANCISCO

Stayed 1 night in Dec 2025

10/10 Excellent

Aramis

Stayed 2 nights in Jan 2026

10/10 Excellent

Silvestre, Santa Maria

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have a doctor on call
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvestre, Santa Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so beautiful and the weather so nice a this time that we are here very happy to stayed in 💯%recommend recommend recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Anirudh

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is really secure. They have some modified golf cars to take you and your luggage to the the main entrance
Stayed 5 nights in Dec 2025

10/10 Excellent

Khilan

Stayed 1 night in Dec 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Parth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, clean and comfy. Interior was stand out. Staff is amazing and very helpful. Food was great as well. It felt more life a resort then a hotel. 100% recommended if you are staying in Chichen Itza.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arlene, Hamburg

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Mundo was wonderful! The staff were all extremely friendly and helpful! The rooms were clean and very spacious. It is a relatively new hotel. Pool was amazing and they have shuttles that pick you up and take you to the Mayan train station and to chitzenitza. The only thing I would suggest is more options in the restaurant since this is the only place to eat without going into town. Also maybe a better quality of coffee! Overall a great experience and will return! Thank you Hotel Mundo for making our visit to the Yucatan so enjoyable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Salt Lake City

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everything from the room to staff was perfect.
Stayed 1 night in Oct 2025