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Hotel Don Simon

3.0 star property

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Photo gallery for Hotel Don Simon

International cuisine
Front of property
Reception
Double Room, 2 Double Beds (No air conditioning) | Premium bedding, down duvets, desk, laptop workspace
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Mariano Matamoros 202, Toluca, MEX, 50000
  • San Jose de Toluca Cathedral
    ‪7 min walk‬
  • The Cosmovitral
    ‪10 min walk‬
  • Nemesio Díez Stadium
    ‪14 min walk‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (No air conditioning)

Room, 1 King Bed (No air conditioning) | Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (No air conditioning)

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (No air conditioning)

Double Room, 2 Double Beds (No air conditioning) | Premium bedding, down duvets, desk, laptop workspace

Double Room, 2 Double Beds (No air conditioning)

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Don Simon

Hotel with free parking, a quick walk to Portales de Toluca Shopping Center
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Don Simon offers 72 accommodations with portable fans. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Don Simon, you're just a quick walk from Portales de Toluca Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at La Campana, a café that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Portales de Toluca Shopping Center and 7 minutes on foot from San Jose de Toluca Cathedral
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Don Simon also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This 3-star Toluca hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
La Campana – This café specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 150 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Campana

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift
  • Smooth flooring in room

More

  • Banquet hall
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 150 per person
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Don Simon Toluca
Hotel Don Simon
Don Simon Toluca
Capital O Don Simon
Hotel Don Simon Hotel
Hotel Don Simon Toluca
Hotel Don Simon Hotel Toluca

Hotel Don Simon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 139 out of 424 reviews
Rating 8 - Good. 152 out of 424 reviews
Rating 6 - Okay. 88 out of 424 reviews
Rating 4 - Poor. 17 out of 424 reviews
Rating 2 - Terrible. 28 out of 424 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

jaime

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is clean but it looks and feels old, the rooms are very small and smell like sewer. My room didn't have AC, hair dryer, iron, safetybox, frige or ice maker. The hotel is within walking distance to Estadio Nemesio Diez, the city center and a few stores. I would not recommend this hotel unless its an emergency or if you are only staying for a day or two max.
Stayed 1 night in May 2025

10/10 Excellent

Guillermo, Bronx

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location 15 min away from the STADIUM
Stayed 1 night in May 2025

4/10 Poor

Gloria

Travelled with family
Disliked: Cleanliness, amenities
We arrived early from a long trip and were not allowed to check in until 3 pm. The staff when attempting to check in the second time were much friendlier and did let us check in 10 min early. The rooms did not have air conditioners and the small windows did not provide much ventilation. We did not have any type of soap in the shower nor hot water. We could not get the TV to function. Luckily we had purchased two rooms and the other did have a working TV, soaps in the shower and hot water. When we got back the morning of checkout we found all of our towels missing and my daughter who had been out to practice was not able to shower. The cleaning lady final came back with a towel 15 min before check out but it was too late as we had already packed all of our bags. Our rooms needed upgrades of furniture and ventilation.
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Waldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean property near the city center.
Stayed 1 night in Nov 2024

8/10 Good

Fenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Great location, and the building felt safe and was quiet. The decor was sparse, however, almost to the point of being absent. Minimalism is fine. Not caring, which seemed to be the case here, is a different story.
Stayed 2 nights in Nov 2024

6/10 Okay

Myrian

Disliked: Cleanliness
Our room was changed from a king bed to a double room, wifi didn't work & the carpeting was dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Harold

Liked: Staff & service
No hot water in shower
Stayed 2 nights in Oct 2024

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Goog hotel. Clean and safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela Valdes

Disliked: Staff & service
Nothing special
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I wanted to stay in a hotel close to downtown Toluca so I could walk to the main attractions. The hotel fulfilled this goal. However, it could have been much better. When we came in, we were sent to a room that was not cleaned yet. We had to go back to the lobby and get another room. Receptionist only gave us the key and the TV control. We came back late that night and the TV didn’t have many options and I couldn’t connect to the internet. Well, I asked next day about those things and reception printed out a paper with information about internet and TV service. Also, heat was bad the days we stayed (rooms do not have climate). So I have to ask again about what to do and then, they told me a fan could be borrow. I don’t know why I had to ask for those services, I would have wanted that the reception team was proactive on the needs of the customers. They are not customer oriented. And that it’s the major reason I gave them a 3 star rating overall. Hope they improve.
Stayed 2 nights in May 2024

6/10 Okay

Mauricio

Stayed 1 night in May 2024

4/10 Poor

Macario

Business traveller
Disliked: Property conditions & facilities
In the afternoon the room was extremely hot in there with no a/c bathroom very poor on lights including the shower area the hot water sistem very deficient some times it runs hot water some times don't
Stayed 4 nights in Mar 2024

8/10 Good

Adriana Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Felicitos

Stayed 1 night in Oct 2023

2/10 Terrible

Edmundo, Chatworth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible!! Place
Stayed 3 nights in Feb 2023

2/10 Terrible

Sergio Ernesto Chavez

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old.
Stayed 4 nights in Oct 2022

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great quality and price.

We were quit impressed with the hotel and location overall. The room was spotless and modernized. We are already plannng to go back next year. The staff was quite friendly and helpful.
Stayed 1 night in Mar 2020

10/10 Excellent

Imir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 6 nights in Dec 2019

10/10 Excellent

MAURICIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Feb 2019

6/10 Okay

Ramona, p Toluca, mx

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. No fridge. They discontinued the intrrnet service early in the evening. By the way, expedia only reserves the room and yu must pay when you get there. I didn't know that and it caus3d me much confusion
Stayed 1 night in Feb 2019