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Holiday Inn Express Toluca by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Toluca by IHG

Exterior
Interior
Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free WiFi
Free English breakfast
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Paseo Tollocan Ote Number 818, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪3 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪3 min drive‬
  • Place, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom shower

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Toluca by IHG

4 bars/lounges, a fitness centre and a coffee shop/cafe are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express Toluca by IHG offers 127 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Toluca by IHG. During your stay, you're just a quick walk from Galerias Toluca. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 6 minutes on foot from Galerias Toluca and a 2-minute drive from Centro De Arte Y Cultura
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Holiday Inn Express Toluca by IHG. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3-star Toluca hotel is smoke free.

Guests are served a free English breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee: 51-per cent of room rate for check-in between 9:00 AM and noon

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Toluca by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per vehicle (one way)
  • Late check-in fee: 51 per cent of room rate for check-in between 9:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Toluca

Holiday Inn Express Toluca

Holiday Inn Express Toluca Hotel

Holiday Inn Express Toluca by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 932 reviews
Rating 8 - Good. 268 out of 932 reviews
Rating 6 - Okay. 81 out of 932 reviews
Rating 4 - Poor. 27 out of 932 reviews
Rating 2 - Terrible. 23 out of 932 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro

Really nice and clean Staff was polite and
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly and helpful I stay already couple times here
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overall
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and comfortable, good breakfast buffet options. The only issue is these rooms do not have microwave and refridgerator.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views to the garden was amazing! Staff is super friendly and helpful, clean, breakfast was great and fresh!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend staying at this hotel.Its really nice and the attention was great.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Laura lugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Cesar

Liked: Staff & service
Breakfast food not so good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean Profesional people
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway
Stayed 1 night in Dec 2024
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poner room sevice
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok, but it was a little noisy from adjacent rooms so I didn’t get a great night sleep.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Rafael

I did not like the noise from the laundry room which was located above my room
Verified

2/10 Terrible

Sergio Francisco Campos

Liked: Property conditions & facilities
AC don’t work they move us to different rooms and ac dont work, the rooms don’ have frigde.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 of the 3 rooms we booked AC air didn’t work. They could not make it work right or move us to a different rooms. It’s was a nightmare. Front desk very unprofessional and incompetent to resolve our situation. We want our full money back.
Verified

6/10 Okay

Jorge Barcena

Liked: Cleanliness, property conditions & facilities
La facturación fiscal, no se ponen de acuerdo si el hotel factura o Expedia (que no cuenta con dirección fiscal en México)
Stayed 1 night in Feb 2026