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Burke and Wills Hotel

4.5 star property

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Photo gallery for Burke and Wills Hotel

Interior entrance
Exterior
Lobby
Premium bedding, minibar, in-room safe, desk
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
554 Ruthven Street, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪2 min walk‬
  • Empire Theatre
    ‪3 min walk‬
  • Toowoomba Base Hospital
    ‪14 min walk‬
  • Toowoomba, QLD (TWB)
    ‪6 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Jetted tub with balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub with balcony

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted tub

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed, Jetted Tub

Luxury Suite, 1 Queen Bed, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 Queen Bed, Jetted Tub

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Twin Singles

Corporate Twin Singles | Premium bedding, minibar, in-room safe, desk

Corporate Twin Singles

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corporate Queen

Superior Corporate Queen | Premium bedding, minibar, in-room safe, desk

Superior Corporate Queen

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Corporate Queen

Premium bedding, minibar, in-room safe, desk

Corporate Queen

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Potters Toowoomba Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (793)
The price is €118
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Potters Toowoomba Hotel

About this property

Burke and Wills Hotel

Hotel with 2 restaurants, steps from Grand Central Shopping Centre
This smoke-free hotel features 2 restaurants, a 24-hour health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and conference space.
Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
Burke and Wills Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Toowoomba Regional Art Gallery. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Central Shopping Centre and 4 minutes on foot from Empire Theatre
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, an arcade/games room, and a garden are also featured at the business-friendly Burke and Wills Hotel. Limited free parking is available on a first-come, first-served basis.

This Toowoomba hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.
Conservatory & Glasshouse – This buffet restaurant only serves breakfast.
Zack's – This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends; AUD 29.90 for adults and AUD 18.90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Conservatory & Glasshouse
  • Zack's

Things to do

  • 24-hour health club
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Built in 1956
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29.90 for adults and from AUD 18.90 for children
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Burke Wills Hotel Toowoomba
Burke Wills Hotel
Burke Wills Toowoomba
Burke and Wills Hotel Hotel
Burke and Wills Hotel Toowoomba
Burke and Wills Hotel Hotel Toowoomba

Burke and Wills Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 534 out of 797 reviews
Rating 8 - Good. 216 out of 797 reviews
Rating 6 - Okay. 33 out of 797 reviews
Rating 4 - Poor. 12 out of 797 reviews
Rating 2 - Terrible. 2 out of 797 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kylie

Travelled with partner
Liked: Cleanliness, staff & service
Is advertised as Toowoomba's luxury hotel, however fails to deliver. Booked the Luxury King suite, room was clean and tidy but overcrowded with mishmashed furnishings and confused styling. Lack of robes was also disappointing. Was a nice room but not luxury.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed, very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good until got charged for things didn’t even use!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay

Rooms are small but comfortable - view looked straight into building next door
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property that has been nicely refurbished. Pleasant rooms but very clean and comfortable. In a great position in central Toowoomba close to restaurants and shopping. Really Good value for money And, the staff were excellent
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, amenities
I stayed here many years ago and loved it. This time I was on my own and noticed you have refurbished. I thought the room was ver small but bed was very comfortable. You lack a relaxed area to just sit and have a drink. The bar area just feels like a restaurant. It felt like you needed a lounge type area. Other than that my stay was pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent large room with jetted tub ans good water pressure in shower!
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll be back … very good 👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Amenities
Great location rooms clean and staff friendly and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and the service you get has never dropped.. Will keep going back
Stayed 2 nights in Dec 2024

8/10 Good

Glenn

Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again, it was most enjoyable to stay for my 70th birthday. Food options were fairly ordinary. We included breakfast and would not do that again. Ate in restaurant 1 night, and wouldn't eat in there again either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and excellent facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To coin a phrase, "Exactly what it said on the box." We only stayed 2 nights but could happily stayed for 2 weeks. Clean, tidy, friendly staff, the list goes on. Highly recommended and we will be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Break

We return to B&W a couple of times a year for the Theatre and the excellent shopping. Toowoomba is a friendly and welcoming town with plenty to see and do, and B&W is an excellent place to stay, friendly and helpful staff, comfortable quiet rooms, and a much iimproved breakfast buffet. Also, a very good and reasonably priced in-house restaurant. We saw Bill Bailey's new show at the delightful art deco Empire Theatre visited the Japanese Gardens, and my good lady made a valiant attempt to max out her card. Had a great meal and a memorable bottle of red, Pirramimma Cab Sav at Piccolo Papas.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another exceptional stay at Burke and Wills, staff were amazing, room was clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely stunning visit

This was a stunning traditional hotel with all the well looked after trimmings. Beautiful well thought out quality rooms, furnishings and bed linen. The jet bath and rain shower room is next level. Centrally located. The staff were amazing and the service outstanding. Id love to stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Sinade

Stayed 1 night in Oct 2024