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Hostería Pionero

3.0 star property

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Photo gallery for Hostería Pionero

Bar (on property)
Reception
Bar (on property)
Interior
Premium Double or Twin Room, Private Bathroom | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Avenida Bernardo O´Higgins s/n, Villa Cerro Castillo, Torres del Paine, Magallanes, 6170000
  • Place, Lake Sarmiento
    ‪57 min drive‬
  • Place, Amarga Lake
    ‪59 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪74 min drive‬

Room options

View all photos for Premium Double or Twin Room, Private Bathroom

Premium Double or Twin Room, Private Bathroom | Premium bedding, individually decorated, iron/ironing board, bed sheets

Premium Double or Twin Room, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Private Bathroom

Standard Double or Twin Room, Private Bathroom | Premium bedding, individually decorated, iron/ironing board, bed sheets

Standard Double or Twin Room, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Family Apartment, 1 Bedroom, Ensuite

Family Apartment, 1 Bedroom, Ensuite | Premium bedding, individually decorated, iron/ironing board, bed sheets

Family Apartment, 1 Bedroom, Ensuite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Premium bedding, individually decorated, iron/ironing board, bed sheets

Family Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Large Single Bunk Beds

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About this property

Hostería Pionero

This smoke-free inn features a restaurant, a bar/lounge and concierge services. Free buffet breakfast and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Hostería Pionero offers 9 accommodations. Each accommodation is individually decorated. Beds feature premium bedding. Bathrooms include a shower and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Features at Hostería Pionero include free breakfast and self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 31.1 miles (50.1 km) from Amarga Lake
  • Local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A terrace, tour/ticket assistance, and a garden are also featured at Hostería Pionero. Free self parking is available.

This 3-star Torres del Paine inn is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Parking and transport

  • Free offsite parking within 100 metres
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age - 16

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 16 April and 15 October.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hostería Pionero

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 338.00 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hostería Pionero Inn Torres Del Paine

Hostería Pionero Inn

Hostería Pionero Torres Del Paine

Hostería Pionero Inn

Hostería Pionero Torres Del Paine

Hostería Pionero Inn Torres Del Paine

Hostería Pionero Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 81 reviews
Rating 8 - Good. 26 out of 81 reviews
Rating 6 - Okay. 13 out of 81 reviews
Rating 4 - Poor. 6 out of 81 reviews
Rating 2 - Terrible. 4 out of 81 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kimberly

Staff was very kind, but the owner seemed to hate having guests. It was absolutely not worth the price we paid
Stayed 3 nights in Feb 2026

4/10 Poor

Anil

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Very clean. Helpful staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2026

8/10 Good

jingbi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very nice !
Stayed 1 night in Dec 2025

8/10 Good

Peian

Liked: Cleanliness, staff & service, amenities
Staff is nice
Stayed 2 nights in Jan 2026

4/10 Poor

Michael E.

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms was OK, but there was not an option for do not disturb/no housekeeping. My stuff got moved around and because there was no safe, things like my passport and credit cards were touched. The staff were friendly, but meals, except breakfast, are not included. The dinner I ate was $45. It was alright. The windows do not have bug screens or anything of that nature, so when the housekeepers opened up the windows when they cleaned, flies and other insects got everywhere in the room. The flies were all over. Both alive and dead. Not worth the price. The staff were exceptionally helpful, and that is all that is keeping this from a one star review. I would advise looking to other accomodation.
Stayed 2 nights in Jan 2026

8/10 Good

Vinod Kumar

Liked: Cleanliness, staff & service
Excellent staff and dinner but hot water is an issue especially if you leave early mornings
Stayed 2 nights in Dec 2025

8/10 Good

Chandan, Fremont

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel to stay just outside Torres del Paine park on east side. Staff is helpful and friendly. Rooms are comfortable and bathrooms clean. Breakfast is ok. Make sure to check with reception how to get in if coming late in night, as there's no staff after 11 PM till 6 AM. Overall a good stay in nature
Stayed 2 nights in Dec 2025

2/10 Terrible

Sanya

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
One of the worst hotel experiences we’ve ever had. • The hotel is extremely hard to find, Google Maps doesn’t work properly, and when we called reception for help, they hung up on us three times. • The toilet flush was broken, leaving us with a clogged toilet by morning. • The USD 40 packed lunch was a joke: a dry, tasteless, uncooked sandwich and a protein bar. • Prices are charged as if the hotel is inside the park with great views—the room view was nothing like that. • The water heater was old and took 10+ minutes to heat every time. • The bathroom heater is dangerously placed near the WC and could cause burns. • No charging ports in the room—the only outlet was in the bathroom. Overpriced, poorly maintained, unsafe, and shockingly unprofessional. Avoid this place.
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy, Cypress

Liked: Cleanliness, property conditions & facilities
The staff were amazing, the room and bathroom were clean and recently renovated.
Stayed 3 nights in Dec 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Tania was lovely and great service, the property was so relaxing and nice to be surrounded by nature. The dogs on the property were also a lovely surprise. The location is what you pay for to be closer to the national park saving you some time.
Stayed 3 nights in Dec 2025

8/10 Good

Jerry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
A pricier option as accommodation. Very poor service for WiFi. Dining options very limited. Adequate breakfast. Nice quiet country setting.
Stayed 4 nights in Mar 2025

8/10 Good

lina, Irvine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was really disappointed to see our bill of almost 400 dollars for 2 dinner for 3 people. The hotel charged us in dollars and the prices. 55 dollars per person . 5 dollars for a bottle of water.. The service was amazing but definitely not a fair price and mostly because ww didn’t get a print menu
Stayed 2 nights in Feb 2025

6/10 Okay

anil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Would not recommend this hotel. No internet food too expensive, poor breakfast No reason to spend extra to stay here v/s Porto natales. Recommend skipping this property
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Pass on this one

Disappointed that the room did not have hot water and they only switch on the tank after you call them. And then it took anywhere from 30 to 60 minutes to get luke warm water and had to let the shower run for 4 to 7 minutes before the water became warmer. Some mosquitoes around and lunch and dinner were way overpriced - which I found out later when the bill came. Room was nice, but bathroom was small. Bright spot was Jose and staff did a very good job with the food service. Located in a residential area, so no activities around. Decent but would not stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! The staff and accomodation made for a very special Christmas. I would recommend Hosteria Pionero to anyone and I will be returning.
Stayed 2 nights in Dec 2024

2/10 Terrible

Matt, Amelia Island

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water and the property was not heated and cold and that for an extremely high price. Bad and way to expensive!
Stayed 1 night in Dec 2024

2/10 Terrible

Beny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water. The tub is unsafe. The rooms were freezing cold. We left after the first night even though we had to pay for two nights in advance.
Stayed 2 nights in Mar 2024

8/10 Good

Rongrong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The owner is very friendly. But the facilities in the room are very simple and lack necessary furniture. The room only has a very small bedside table, a soft chair and a long stool. Water sprayed out from the faucet joint in the bathroom. Even calling the owner could not solve the problem. I had no choice but to wrap a strong napkin issued on the plane around the faucet connection to direct the fine water sprayed out into the bath basin to prevent the water from flowing to the shower room floor. In addition, the heating in the room is only supplied regularly in the evening and morning. When I get up in the middle of the night, the room feels cold.
Stayed 3 nights in Mar 2024

8/10 Good

Jo Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an odd place. The house is lovely. Huge and beautiful living room, which we thoroughly enjoyed. Our own room was big, and the bathroom, while small, was new and clean. One of the comments here said that the hot water didn’t work, which we did not experience. But it did take a couple of minutes for the hot water to come in, so just be patient. The dinner prices are a bit high, but you can order a la carte, and the dining room is beautiful. We bought our own bottle of wine at El Ovejero in town, and that seemed to be no problem at all. The food quality was pretty good, not great. Breakfast was skimpy, but if you ask, they will cut up some fresh fruit for you. And if you don’t like this sort of arrangement, try the brand new hotel in town, which also looks nice.
Stayed 4 nights in Feb 2024

10/10 Excellent

Deonysius

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert, Seattle

Travelled with partner
Beautiful
Stayed 2 nights in Jan 2024

8/10 Good

Shujie

Travelled with group
Liked: Cleanliness, staff & service
Staff is nice and friendly. Dinner was good.
Stayed 2 nights in Dec 2023