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Portal Torres Hotel

3.0 star property

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Photo gallery for Portal Torres Hotel

Terrace/patio
Exterior
Standard Double Room | Free WiFi
Outdoor pool
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Castelo Branco 1750, Torres, RS, 95560-000
  • Place, Sabores da Querencia
    ‪8 min walk‬
  • Place, Sao Domingos Torres Golf Club
    ‪3 min drive‬
  • Place, Itapeva State Park
    ‪3 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Portal Torres Hotel

Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. Free self-service breakfast and free WiFi in public areas are also provided. Change of towels is available on request
Portal Torres Hotel offers 55 accommodations. This Torres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Portal Torres Hotel, you're just a quick walk from Sabores da Querencia. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • 8 minutes on foot from Sabores da Querencia and a 3-minute drive from Sao Domingos Torres Golf Club
Portal Torres Hotel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily.
Guests are served a free self-service breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 98520000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Portal Torres Hotel Hotel
Portal Torres Hotel Torres
Portal Torres Hotel Hotel Torres

Portal Torres Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

4.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniele

Stayed 2 nights in Jan 2023

6/10 Okay

Daniela

Stayed 1 night in Feb 2023

8/10 Good

Isadora

Liked: Staff & service
Disliked: Cleanliness
Estadia boa. Condições de limpeza das toalhas é leno precárias.
Stayed 1 night in Feb 2023

4/10 Poor

Rosangela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ruiim um pessal sem vontade quarto ruim espcto de sujo eu nao gostei
Stayed 2 nights in Jan 2023

2/10 Terrible

André

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Muito ruim

Hotel muito sujo, pouca infraestrutura. Banheiro mofado, televisão estragada.
Stayed 1 night in Jan 2023

10/10 Excellent

VIVIANA ANDREA

Stayed 1 night in Jan 2023

10/10 Excellent

Elias

Stayed 1 night in Jan 2023

6/10 Okay

Sheila

Travelled with family
Disliked: Cleanliness, staff & service

Precisa melhorar

O quarto é razoável, pois a cama estava com problema, a roupa de cama e as toalhas precisam ser melhor higienizadas. O café da manhã tem poucas opções. A internet não funciona bem, caí com muita freqüência. Gostamos da piscina.
Stayed 3 nights in Jan 2023

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

Felipe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Achamos muito desagradável Chegamos ao hotel não tinha água Ficamos sem banho até quase meia noite Local era precário em condições de limpeza
Stayed 1 night in Jan 2023

4/10 Poor

Jéssica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Esperava mais pelas fotos. A limpeza do quarto estava ok,mas deixaram a desejar na parte onde são feitas as refeições.
Stayed 1 night in Jan 2023

10/10 Excellent

Heliton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
acesso e segurança

6/10 Okay

Anne Cristine

Liked: Staff & service, property conditions & facilities, room comfort

-

Funcionários simpáticos e educados. Check-in e check-out ágil. Acabamento da limpeza no quarto e roupa de cama poderiam ser melhores. Ao entrar no quarto senti um odor extremamente desagradável, visualmente no quatro e banheiro não tinha nada que justificasse o forte odor, não sei se vinha de fora, ou de algum ralo. Ar condicionado precisa de manutenção, quando necessário tive um pouco de dificuldade para ligar e desligar. Frigobar gela bem. Café da manhã simples, mas bem feito, bem preparado, fiquei satisfeita. Em um geral achei caro, pela falta de acabamento na limpeza, odor que senti, qualidade da cama/colchão.
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante

Já havia lido algumas avaliações ruins, mas como foi o único hotel que ainda tinha vaga, fomos de qqr forma. Atendentes que mal falavam, tínhamos que ficar perguntando as coisas, pq não davam nenhuma informação e nem boas vindas. Quarto bem simples (isso já era o esperado!) mas com sinais de infiltração nas paredes. Toalhas manchadas. Banheiro sujo, principalmente o box. Tinha uma "fita isolante" em volta do registro do chuveiro. Chuveiro sem pressão nenhuma, pra quem tem cabelo comprido praticamente impossibilita a lavagem. Tínhamos esperança que o café da manhã fosse bom, devido algumas avaliações positivas. Mas decepcionou também... Pães secos, uns pedaços de pizza aparentando serem velhos, pães de alho também com aparência de velhos, talheres sem nenhum padrão, bagunçados e aparentando estarem sujos. Colher do açucareiro totalmente inutilizada por colocarem no café e depois de volta no açucareiro. Tinha cereal mas não tinha opção de leite frio, apenas quente. A única coisa que estava bem apresentável era um bolo de chocolate, que até estava bom, mas um pouco seco. Pra quem precisa apenas de um local para dormir, ok. Mas pelo preço, não vale a pena.
Stayed 1 night in Jan 2023

8/10 Good

Rosimara Brugnerotto casa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Foi boa a estadia mas a limpeza do quarto e corredores poderia melhorar
Stayed 3 nights in Jan 2023

4/10 Poor

Fábio Junior

6/10 Okay

Camile

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Camas confortáveis e limpas, porém o box do banheiro estava completamente sujo e o café da manhã possuía poucas variedades, além de ter que escolher os pratos, devido a boa parte também estarem sujos.