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Hotel Serendipity tortuguero

3.0 star property

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Beach/ocean view
Premium Room, 1 Queen Bed, Kitchenette, Ground Floor | Pillow-top beds, individually decorated, individually furnished
Exterior
Pillow-top beds, individually decorated, individually furnished
Superior Room, 1 Queen Bed, Kitchenette, Park View | Pillow-top beds, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
1809 Playa Road, Colorado, Limón Province, 00001
  • Place, Playa Tortuguero
    ‪5 min walk‬
  • Place, Tortuguero National Park Office
    ‪6 min walk‬
  • Place, Tortuguero National Park
    ‪10 min walk‬

Room options

View all photos for Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor | Pillow-top beds, individually decorated, individually furnished

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Kitchenette, Park View

Superior Room, 1 Queen Bed, Kitchenette, Park View | Pillow-top beds, individually decorated, individually furnished

Superior Room, 1 Queen Bed, Kitchenette, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Serendipity tortuguero

Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and spa services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Hotel Serendipity tortuguero offers 6 accommodations with air conditioning. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature pillowtop mattresses. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower and bidets. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
During your stay at Hotel Serendipity tortuguero, you're just a quick walk from Cuatro Esquinas Island. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Tortuguero National Park Office and 7 minutes on foot from Tortuguero National Park
Some rates at Hotel Serendipity tortuguero are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Serendipity tortuguero.

This Art Deco Colorado hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Serendipity tortuguero has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

All-inclusive room rates at Hotel Serendipity tortuguero are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • Bicycle tours

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Direct access to the beach
  • Garden
  • In a national park
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 17

Check-out

Check-out before 10:00 AM

Contactless check-out

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

Guests will receive smart lock details

Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 5 at checkout

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Guests will receive smart lock details. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 5 at checkout.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Serendipity Tortuguero

Hotel Serendipity tortuguero Hotel

Hotel Serendipity tortuguero Colorado

Hotel Serendipity tortuguero Hotel Colorado

Hotel Serendipity tortuguero Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 30 reviews
Rating 8 - Good. 3 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.4/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

DONALD

Web site totally misleading which gives the impression it front onto a sandy beach when in fact it is a 15 minute walk along a very dirty unlit path littered with hi
Stayed 3 nights in Jan 2026

8/10 Good

avneet

Liked: Cleanliness
All good
Stayed 3 nights in Nov 2025

6/10 Okay

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Arkadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Superb boutique hotel. Very modern. Has everything. Very clean.Excellent Serbia.

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and friendly. They could not do enough to make our visit a pleasure
Stayed 3 nights in Feb 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night tour and boat tour by Johnny was amazing. Room service twice a day was great! We loved the meals and the convenient location. Would love to come back!! Thank you Cooper
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, very clean all day long in the room and outside patio. Nice partner hotel a few meters away for coffee or breakfast. Very nice private boat excursions. Tasty food. Thumbs up!
Stayed 3 nights in Jan 2025

10/10 Excellent

Máté, Budapest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with great location within Tortuguero. Staff was very kind and helpful; arranged all the activities (seemingly with much higher quality than other operators), prepared tasty traditional breakfast every day, and made sure all our issues are solved asap. We have met a few geckos in our room during the two days, but fair to say that this is almost given in a rain forest (and when we mentioned it, they immediately came to remove them). Would recommend it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serendipity are great. Angie picked us up at the port and walked us back early in the morning on departure day, Anna served breahfasts, lunches and dinners in the courtyard, and they all helped to arrange tours. We did the kayak tour with Wesley and found it very enjoyable and informative. Also did a walkabout with Jonathan, which was lots of fun. Tortuguero was a very worthwhile place to visit, we would come back and stay at the Serendipity again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exllent Hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the 2nd floor; great room with a table, couch, fridge, kitchenette and small outside sitting area. The hot water was a little tricky, but they were going to work on that. Cooper, Angie and Sophie and the rest of the staff were GREAT. They treated us so well; we felt taken care of and special!
Stayed 3 nights in Feb 2023

10/10 Excellent

Rosa María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.
Stayed 3 nights in Jan 2023

10/10 Excellent

Knut Ragnar

Stayed 2 nights in Dec 2025

10/10 Excellent

Carolin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Personal ist sehr freundlich und hilfsbereit! Die Zimmer sind tiptop. Klimatisiert, ruhig und gut ausgestattet.
Stayed 2 nights in Nov 2025

10/10 Excellent

Taulant

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait!
Stayed 2 nights in Apr 2025

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hébergement est très bien situé proche de l’embarcadère et de l’entrée du parc de Tortuguero Les chambres sont spacieuses et très bien équipées. On est très bien accueilli. Toute l’équipe de Cooper est adorable et au petits soins Que du bonheur !!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlene

Stayed 3 nights in May 2023

4/10 Poor

marie-josee

Disliked: Amenities

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hemos pasado dos noches en Tortuguero, y desde antes de llegar ya nos sentíamos arropados por todo el personal. Un servicio y trato muy personalizado y profesional. Te ayudan a gestionar traslados, visitas…Comunicación de 10 desde el momento en el que hicimos la reserva. Habitación amplia y cómoda. Servicio de comidas, correcto. Sin duda, recomiendo alojarse en este establecimiento.
Stayed 2 nights in Mar 2023

10/10 Excellent

Louis-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time!

We had a really great time at the Serendipity hotel, the host was really helpful, the food was great , we had some issues with the payment but they fixed it right away, I highly recommend !
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A l’intérieur même de la réserve... ou presque

Stayed 2 nights in Jan 2023

10/10 Excellent

YOLANDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendable.

El hotel es nuevo, abrió en octubre de 2022. Está muy bien ubicado, cerca de la entrada del parque y del pueblo de Tortuguero. Muy cerca también del embarcadero principal. Todo el personal es encantador; te hacen sentir como en casa. Además te van a buscar al embarcadero y te llevan el equipaje. Y lo mismo para la salida. Hicimos la excursión del bote que nos ofrecieron y también muy bien. En definitiva, aunque no tenga vistas, todo genial. Muy recomendable.
Stayed 1 night in Jan 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful stay!

I cannot express enough how much I enjoyed my stay at Serendipity Hotel. From the moment I arrived at the pier I was taken care by Cooper and the team at the hotel. I had booked the all inclusive formule and I felt treated like a king for each of the meals. The ladies were wonderful with me and made me feel at home. Nothing I could ask was ever an issue. I will definitely come again as I felt I should have stayed longer. Definitely an hotel deserving to be known!
Stayed 2 nights in Dec 2022

8/10 Good

Purificacion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Apartamento muy nuevo y limpio. Lo peor fue la cama y almohada. Ambas muy duras. Personal excepcional!!