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Hôtel d'Orsay

2.0 star property

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Lobby
Daily buffet breakfast for a fee
Classic Double Room | Premium bedding, in-room safe, individually furnished, desk
Lobby sitting area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
8 Boulevard Bonrepos, Toulouse, Haute-Garonne, 31000
  • Place, Place Wilson
    ‪9 min walk‬
  • Place, Capitole de Toulouse
    ‪11 min walk‬
  • Place, Place du Capitole
    ‪12 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪12 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, individually furnished, desk

Classic Double Room

8.4 out of 10
Very good
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Premium bedding, in-room safe, individually furnished, desk

Comfort Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Premium bedding, in-room safe, individually furnished, desk

Comfort Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, in-room safe, individually furnished, desk

Family Room

  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, individually furnished, desk

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Living area | 60-cm flat-screen TV with digital channels, TV

Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hôtel d'Orsay

Self parking, concierge services and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hôtel d'Orsay offers 40 accommodations with a safe and complimentary newspapers. Each accommodation is individually furnished. Beds feature premium bedding. 60-cm flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hôtel d'Orsay , you're just a quick walk from Canal du Midi. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Place Wilson and Capitole de Toulouse
  • Cats and dogs welcome for a fee
As a guest of Hôtel d'Orsay , you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hôtel d'Orsay also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Toulouse hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 10 per person
  • Hosted evening meal available daily for a fee of EUR 15; reservation required

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Uncovered self-parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

d Orsay Hotel Toulouse
d'Orsay Toulouse
Hôtel d'Orsay Toulouse
Hôtel d'Orsay
SAS Hôtel d'Orsay
Hôtel d'Orsay Hotel
Hôtel d'Orsay Toulouse
Hôtel d'Orsay Hotel Toulouse

Hôtel d'Orsay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 286 reviews
Rating 8 - Good. 128 out of 286 reviews
Rating 6 - Okay. 40 out of 286 reviews
Rating 4 - Poor. 7 out of 286 reviews
Rating 2 - Terrible. 7 out of 286 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
the breakfast is absolutely delightful. the hotel reception people are really friendly and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, pleasant staff. Very handy for sites and bars and restaurants
Stayed 1 night in Apr 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located steps away from the railway station and the airport shuttle bus. A short walk from the city centre attractions
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very welcome. Staff was great & minded all my special requests. The room was clean, silent & the bed very comfy. Also the bathroom is spacious with a lot of storage areas. In sight-distance to the main station & walkable into centre in about 10min. Can't understand the 2✴️, stayed in 4 that were worse.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Great breakfast
Stayed 1 night in Nov 2024
Verified

8/10 Good

Norman

I think the hotel is old and needs a face lift. Rooms should be painted, rust spots should be cleaned, and the overall look could be brightened up.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

George

It was cheap and close to the Train station. I really did not like that we had to leave our room key in a bo by reception each time we left the hotel. Hardly secure
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, opposite Gare Matabiau in Toulouse. Hotel is old. but clean and you get what you pay for here, so don't expect too much.
Stayed 1 night in May 2025
Verified

4/10 Poor

FIDA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The visit to Hotel D'orsay was disappointing. The good thing about the hotel is its proximity to Gare Matabiau. The staff—I cannot complain at all—were all very nice and helpful. But the bed was very uncomfortable, the shower was weird, and the toilet seat was also something else.
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is across the street from the train station so it is very convenient. There are many available options for food etc. within walking distance. The staff was very kind and courteous. We only dealt with 1 woman but she was very pleasent and helpful. Checking in was easy and the lobby was clean and newish. They had croissants and bread out in the morning and coffee was available from a machine which was fine. We did not eat or drink any of these options so not sure if they were complementary or not. We stayed in room 305. I would advise against this. The room was tiny (synonymous with many European rooms). The room was extremely dated. There was stained carpet throughout (not depicted in rooms on the website). I believe we had the only room with carpet on our floor as it had an obvious transition piece under the door that no other room on our floor had. The bathroom was not clean. There was all sorts of hair all over and all the baseboards were rotted dew to not having any kind of shower curtain or door seperating the shower/bathtub from the rest of the bathroom. There were no bugs, the bed was comfortable enough but there were no other ame itues in the room. We paid $375 CDN for this room for 2 nights (due to booking with expedia...we were locked in for 2 nights after booking), which was a huge mistake. Although the staff was lovely we would never stay at this hotel again. Too expensive, dated, and not cleaned well.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accueil!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel, recepcionistas atenciosos.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities
Le personnel est très accueillant, la chambre était impeccable, l’hotel est très bien tenu.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities
Au top
Stayed 1 night in Jan 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities
Personnel agréable. Chambre spacieuse, propre. Salle de bain équipée d’un sèche cheveux, toilettes isolées. Petit déjeuner avec de très bons produits.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, amenities
Personnel tres sympathique
Stayed 1 night in Jan 2026
Verified

8/10 Good

SEBASTIEN

Liked: Cleanliness, staff & service
Bonne literie, personnel à l'ecoute, situation géographique proche de la gare
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était confortable avec vue sur le canal du midi. Salle de douche parfaite. Pas de bruit (sauf celui de la Clim), malgré la proximité immédiate de la gare dont l’environnement est étonnamment calme et sécure. Un personnel attentif et bienveillant, ma demande préalable de pain sans gluten pour le petit déjeuner a été honorée sans problème et avec le sourire. N’hésitez pas à y séjourner !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benissoit

Liked: Cleanliness, staff & service, amenities
Très bon accueil le personnel sont très sympas vraiment juste en face de la gare de Toulouse Je recommande
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

silvana

Liked: Cleanliness, staff & service
Très courtois. Aimable, serviable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, amenities
Tout s'est bien passé. Accueil très sympathique. J'ai demandé sur votre site une facture, que j'attends. Merci. J.P. JOSEPH
Stayed 1 night in Dec 2025
Verified

8/10 Good

Caroline

Liked: Staff & service, amenities
Localização excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ahmed

L’hôtel est idéalement situé, tout près du centre-ville. Vous n’avez pas besoin de transport, et la gare pour rejoindre l’aéroport est également à proximité. Le personnel est serviable et sympathique. La résidence est très calme et le petit-déjeuner est particulièrement agréable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
La gentillesse d’à la réception Très bien situé
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clo

Liked: Cleanliness, staff & service, amenities
Chambre impeccable et accueil et service très agréable
Stayed 1 night in Nov 2025