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Allure Hotel & Apartments

4.5 star property

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Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Balcony
Desk, laptop workspace, blackout curtains, soundproofing
Terrace/patio
Reception hall

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Free WiFi
  • Air conditioning

Explore the area

Map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪13 min walk‬
  • Queensland Country Bank Stadium
    ‪16 min walk‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Studio Twin

Studio Twin | Desk, laptop workspace, blackout curtains, soundproofing

Studio Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 127 sq m
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio King

Studio King | Desk, laptop workspace, blackout curtains, soundproofing

Studio King

8.0 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

8.0 out of 10
Very good
(22 reviews)
  • 99 sq m
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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8 Aug - 9 Aug
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About this property

Allure Hotel & Apartments

Luxury hotel with fitness centre and outdoor pool
An outdoor pool, a fitness centre and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Allure Hotel & Apartments, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Maritime Museum of Townsville and 11 minutes on foot from Perc Tucker Regional Gallery
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Languages

English, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 332 out of 715 reviews
Rating 8 - Good. 245 out of 715 reviews
Rating 6 - Okay. 84 out of 715 reviews
Rating 4 - Poor. 28 out of 715 reviews
Rating 2 - Terrible. 26 out of 715 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mehdi

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 16 nights in Jan 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 12 nights in Mar 2025

6/10 Okay

Carmel

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Frederica

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of microwave
Stayed 1 night in Mar 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment, well-located.

Spacious three-bedroom, 2-bathroom apartment with full kitchen and 2 balconies with lovely views from each, at either end. Main bedroom had nice ensuite and king sized bed and other 2 bedrooms were a reasonable size too. After-hours check-in was quite easy, following the instructions to the lock-box. Only a few hundred metres walk to Palmer Street pubs, restaurants, cafes etc and walkable to the stadium and the city/Cowboys Leagues Club. Good for a group or family.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location. Property nice
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

LISA

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Spacious and quiet location

After hours check-in was very easy. Room condition was good but some pillow covers did not seem to have been changed since the last use. No water bottles provided. Air from A/C in one of the bedrooms was stink so could not use it which was quite inconvenient.
Stayed 2 nights in Feb 2025

4/10 Poor

Wayne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Large 2 bedroom apartment, but the whole complex and apartment needs renovation. Cracks in plaster walls, carpet needs replacing and bed and pillows need replacing. And the worst was a rusty air conditioner that was so noisy.
Stayed 1 night in Feb 2025

2/10 Terrible

Ivan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in the southern hemisphere

I wouldn't get my dog to stay there in fear of beig charged by the animaks right people with cruelly to animals aviod this place like the plague
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2025

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again - we usually stay in the city centre, but everything was as easy to get to & more room for 3 people than a hotel… the price for a 2 bedroom v anything else was perfect…
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is showing its age. It is worn out and is in urgent need of a refurbish. The master mattress was lumpy and sagging. All the air conditioners were noisy, dripping. The carpet was worn and plenty of mould in the wet areas. I’m sure it was a premium stay 8 years ago, but it’s had a hard life and no replacements since.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Stayed 6 nights in Nov 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in 2 bedroom apartment and found it very clean, spacious, well appointed in Kitchen. Very pleasantly surprised. Will definitely book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Quiet. Clean. Everything there that I needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Hema

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Aisling

Stayed 2 nights in Nov 2024