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Clarion Hotel Townsville

4.5 star property

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Photo gallery for Clarion Hotel Townsville

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
Bar (on property)
Exterior

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
201 Sturt Street, Townsville, QLD, 4810
  • Castle Hill
    ‪5 min walk‬
  • Queensland Country Bank Stadium
    ‪11 min walk‬
  • Magnetic Island Ferry Terminal
    ‪18 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby lounge

Hotel Grand Chancellor Townsville

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1007)
The price is €112
for 1 room
includes taxes & fees
11 Aug - 12 Aug
Hotel Grand Chancellor Townsville

About this property

Clarion Hotel Townsville

Luxury hotel with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a computer station and tour/ticket assistance.
Clarion Hotel Townsville offers 28 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Clarion Hotel Townsville. During your stay, you're just a quick walk from Catholic Diocese of Townsville. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Catholic Diocese of Townsville and 5 minutes on foot from Castle Hill
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the luxury Clarion Hotel Townsville. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

Clarion Hotel Townsville has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (8:30 AM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Saturday: 7:30 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Hotel Townsville
Clarion Townsville
Clarion Hotel Townsville Hotel
Clarion Hotel Townsville Townsville
Clarion Hotel Townsville Hotel Townsville

Clarion Hotel Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 264 reviews
Rating 8 - Good. 73 out of 264 reviews
Rating 6 - Okay. 30 out of 264 reviews
Rating 4 - Poor. 8 out of 264 reviews
Rating 2 - Terrible. 1 out of 264 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Liked: Cleanliness, staff & service

Claritin

Hotel is a bit run down and room had a nasty disinfectant odor. Everything worked but it was Australia Independence Day so that might have been part of the issues
Stayed 1 night in Apr 2025

6/10 Okay

Teokotai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I won’t recommend to many. Lack of information about excitement places, no parking for customers, staff who seems not interested working at the hotel, and no excitement about welcoming guests. Maybe because of long weekend but that’s not a good excuse.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

6/10 Okay

Joanne

Travelled with family, Business traveller
The rooms were a good size however the property had a terrible odour. The shower broke in our room and although reported it was not fixed as was a broken toilet roll holder. The room lighting was very dark and insufficient. Location was ok for what we had to do, the staff, when available were helpful. Would not stay again
Stayed 2 nights in Mar 2025

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.
Stayed 10 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Kaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Close to footy grounds
Stayed 1 night in Mar 2025

10/10 Excellent

Haylee

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Very good location, free parking

Very convenient location, shops are in walking distances and close to the airport. The A/C unit in the room was quite old and struggling to reduce room temperature. The water pressure in the shower was quite low, they may need to look into it and fix. Breakfast may not be available on public holidays.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy accommodation with all the amenities needed for a comfortable stay. The staff were very helpful and polite. Only downfall was the on-site car parking. It was difficult to park a larger car in the allotted spaces available. Appart from this, my family and I found the Clarion to be a great place to stay in Townsville.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The location was great, staff very friendly, however the bath was dirty (had a black ring around it) the shower gel container was empty, the basin was dirty and there was only one bath towel for 2 people. The bed was extremely soft so we both woke up with sore backs.
Stayed 1 night in Jan 2025

10/10 Excellent

Mrs Julie

Liked: Cleanliness, staff & service
Bed was very comfy. Reception upgraded us to a sea view room
Stayed 2 nights in Oct 2024

8/10 Good

Truong Son

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going , easy access to the city 5 min walk for every thing
Stayed 3 nights in Nov 2024

10/10 Excellent

Ben

Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2024

4/10 Poor

Saahid

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was noone at reception when I arrived at 1630hrs had to wait while there were no other guests except me on a friday. The staff was unwelcoming and rudely declined my request for a late check out stating we are not a fancy hotel where these options are available. Secondly the bathroom was poorly designed as it sipped water into the attached toilet area. There isn’t adequate parking available for a medium sized suv.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with partner
Excellent service front counter.
Stayed 2 nights in Nov 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is brilliant walking distance from most restaurants the strand etc My only complaint is the Outside private Car park it's very unsatisfactory if you're in a big vehicle trying to get out. You will notice vehicle's have scrapped against the building previously
Stayed 4 nights in Sep 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed that the Greek Restaurant was closed for refurbishment - which was the only reason we stayed here rather than down the road. Knowing that it is now going to be an Italian smorgasboard style place - we won't be back. The parking area was too small for the size of cars in the area.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Nice old brutalist design on the building, and nice sized room for the price. Room smelled strongly of mildew and appeared to have been covered up by heavy cleaning products.
Stayed 2 nights in Sep 2024