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Quest Townsville on Eyre

4.5 star property
VIP Access

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Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout curtains
Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout curtains
Executive Apartment, 1 Bedroom | Living area | 42-inch LED TV with digital channels, TV
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

View in a map
19-21 Leichhardt Street, North Ward, QLD, 4810
  • Place, The Strand Beach
    ‪3 min walk‬
  • Place, Castle Hill
    ‪12 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Apartment, 3 Bedrooms

  • 91 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Single Beds

View all photos for Apartment, 2 Bedrooms

42-inch LED TV with digital channels, TV

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Studio (Studio Apartment)

Standard Studio (Studio Apartment) | In-room safe, desk, laptop workspace, blackout curtains

Standard Studio (Studio Apartment)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Quest Townsville on Eyre

Luxury hotel with fitness centre and outdoor pool
This smoke-free hotel features an outdoor pool, a fitness centre and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Quest Townsville on Eyre offers 85 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch LED televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Quest Townsville on Eyre. During your stay, you're just a quick walk from The Strand Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by foot from Strand Park and a 2-minute drive from Magnetic Island Ferry Terminal
  • Airport shuttle service available for a fee
Quest Townsville on Eyre offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Townsville on Eyre also features barbecue grills, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (AUD 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Self-parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Townsville Eyre Apartment
Quest Eyre Apartment
Quest Townsville Eyre
Quest Eyre
Quest Townsville on Eyre
Quest Townsville on Eyre Hotel
Quest Townsville on Eyre North Ward
Quest Townsville on Eyre Hotel North Ward

Reviews

Quest Townsville on Eyre Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 281 reviews
Rating 8 - Good. 90 out of 281 reviews
Rating 6 - Okay. 24 out of 281 reviews
Rating 4 - Poor. 6 out of 281 reviews
Rating 2 - Terrible. 4 out of 281 reviews

Reviews

8/10 Good

Carl

Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very quick and easy and very nice and comfortable rooms
Stayed 1 night in Aug 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air-conditioner settings couldn't be changed to cold only. When temperature outside dropped under 19 degrees the heaters kicked in and it was so hot we couldnt sleep
Stayed 1 night in Aug 2025

8/10 Good

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service
Staff were super friendly and were able to give me extra time to check out. Great help with the area as well and local events. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Guy A

Travelled with group
Liked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay. Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home. We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Sophie

Stayed 2 nights in Apr 2025

10/10 Excellent

Leanne

Stayed 2 nights in May 2025

6/10 Okay

Bradd

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain. When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered. At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.
Stayed 1 night in May 2025

6/10 Okay

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dishwasher was broken before our stay and was not fixed during our stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot tucked away from the noise and bustle of the Strand. Staff friendly and rooms were spacious to accommodate a group of 5/6 adults.
Stayed 1 night in Jan 2025

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.
Stayed 4 nights in Jan 2025

8/10 Good

Stewart, BLACK RIVER

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Wifi was available however due to the hotels close proximity to castle hill it didn’t work most of the time. A booster is required. Phone calls can be made if your phone is on speakerphone and held against the window.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and quiet.
Stayed 2 nights in Nov 2024

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.
Stayed 4 nights in Oct 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ollie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 bedroom apartment very nice, good view of ocean and ferries
Stayed 2 nights in Sep 2024

6/10 Okay

kerrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024