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Rydges Southbank Townsville

3.5 star property

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Photo gallery for Rydges Southbank Townsville

Exterior
Daily buffet breakfast (AUD 25 per person)
Reception
Outdoor pool, pool loungers
Deluxe Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
23 Palmer Street, South Townsville, QLD, 4810
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Place, Townsville Entertainment & Convention Centre
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

8.4 out of 10
Very good
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe King

8.6 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive King Suite

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 4

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About this property

Rydges Southbank Townsville

Hotel with free parking, near Castle Hill
Along with an outdoor pool, this smoke-free hotel has a restaurant and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Rydges Southbank Townsville offers 98 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Rydges Southbank Townsville. During your stay, you're just a quick walk from Maritime Museum of Townsville. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Just a 2-minute drive from Castle Hill and a few minutes from Magnetic Island Ferry Terminal
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Rydges Southbank Townsville. Self parking is free.

This Townsville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Palmer's Bar & Kitchen – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 25 for adults and AUD 12.50 for children
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 7 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 12.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rydges Southbank Townsville Hotel
Rydges Southbank Hotel Townsville
Rydges Southbank Townsville
Rydges Townsville
Southbank Rydges
Southbank Rydges Townsville
Southbank Townsville
Townsville Rydges
Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville

Rydges Southbank Townsville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1004 reviews
Rating 8 - Good. 386 out of 1004 reviews
Rating 6 - Okay. 167 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Justin

Stayed 1 night in Jun 2025

10/10 Excellent

Jun yan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean n nice
Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Colin

Stayed 1 night in May 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy to everything we needed
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were all super friendly & inviting. The yummy cookies were a nice treat!!! Xx
Stayed 3 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best beds and linen ever! Always a very comfortable stay. Block out curtains and great TV. The bathrooms are small and showing their age but functional and great water pressure. Central location. No complaints.
Stayed 3 nights in May 2025

8/10 Good

Donna

Liked: Cleanliness, room comfort

Position position

Pros: Excellent walking position to the stadium, shopping, restaurants and bars. Extremely comfortable full king size bed Free fresh baked cookies daily Onsite undercover car parking included in rate Clean Cons: bathrooms are very tiny and badly need renovating Buffet breakfast is total disappointment, tasteless, unappealing and cold. Included in our room rate and we went elsewhere the second day
Stayed 2 nights in Apr 2025

8/10 Good

Gillian

Stayed 3 nights in Apr 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my destination
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central hotel.

Good hotel in central location. Only downside is probably more to do with recent Townsville weather. The air-conditioning seemed to struggle and was constantly dripping moisture from the vent. Townsville has seen an awedul lot of rain.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to accommodation

Ideal position for stadium. Surrounded by great bars/ pubs / restaurants Amazing comfy huge bed. Only negative is the breakfast buffet, it’s a bit basic. Free cookies at reception make up for it
Stayed 2 nights in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Close to dining and entertainment
Stayed 1 night in Mar 2025

10/10 Excellent

Samir

Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor, Carlton

Travelled with family and small children
Liked: Amenities
Was clean , comfortable and large TV connected to Wifi witt streaming features. don’t need much else
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

OLDFIELD

Travelled with partner
Everything was great!
Stayed 4 nights in Jan 2025

4/10 Poor

Karyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff at reception were friendly. Room needs Refurbishing. Bathroom needs total upgrade. Shower floor slippery. Nice view and lots of eateries within walking distance
Stayed 1 night in Jan 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Bella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Troy

Liked: Cleanliness, staff & service
Fridge was way too small. not enough towels
Stayed 1 night in Jan 2025

10/10 Excellent

Leilani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the accommodation, it was an absolute must to stay, situated perfectly where shops, food and every day essentials are. I will definitely book again! 💖 Very happy with my stay with my kids.
Stayed 2 nights in Dec 2024