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Corazon de Jade Tulum Downtown

2.5 star property

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Photo gallery for Corazon de Jade Tulum Downtown

Interior
Room with One Double Bed with Garden View Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets
Hallway
Front of property – evening/night
Room with One Double Bed with Garden View Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪2 min walk‬
  • Place, Hospital de Tulum
    ‪3 min walk‬
  • Place, Jaguar Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Room with King Bed with Balcony Garden View and Private Bathroom

Room with King Bed with Balcony Garden View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Balcony Garden View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room with King Bed with Terrace Garden View and Private Bathroom

Room with King Bed with Terrace Garden View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Terrace Garden View and Private Bathroom

  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room with Two Queen Beds and Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Room with Two Queen Beds and Private Bathroom

  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room with Two Twin Beds with Balcony and Private Bathroom

Room with Two Twin Beds with Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with Two Twin Beds with Balcony and Private Bathroom

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room with King Bed with Private Bathroom

Room with King Bed with Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with King Bed with Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room with Two King Beds with Street View and Private Bathroom

Room with Two King Beds with Street View and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with Two King Beds with Street View and Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room with One Double Bed with Garden View Balcony and Private Bathroom

Room with One Double Bed with Garden View Balcony and Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Room with One Double Bed with Garden View Balcony and Private Bathroom

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room King Bed with Street View and Private Bathroom

Flat-screen TV

Room King Bed with Street View and Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Nahouse Jungle Lodges
Tulum City Center
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 54 reviews
The price is €61
includes taxes & fees
23 Jun - 24 Jun
Nahouse Jungle Lodges

About this property

Corazon de Jade Tulum Downtown

Along with spa services, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Corazon de Jade Tulum Downtown offers 8 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Corazon de Jade Tulum Downtown. During your stay, you're just a quick walk from Dos Aguas Park. You'll find features such as free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by car from Tulum Mayan Ruins and 12 minutes from Tulum Beach
  • Airport shuttle service available for a fee
As a guest of Corazon de Jade Tulum Downtown, you'll find spa services, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Corazon de Jade Tulum Downtown also features a garden, concierge services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Tulum hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Things to do

  • Designer stores

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 20 June 2025 to 30 June 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Corazon de Jade Tulum Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Corazon Jade Hotel Tulum
Corazon Jade Hotel
Corazon Jade Tulum
Corazon Jade
Corazon de Jade
Corazon Jade Tulum Tulum
Corazon de Jade Tulum Downtown Hotel
Corazon de Jade Tulum Downtown Tulum
Corazon de Jade Tulum Downtown Hotel Tulum

Corazon de Jade Tulum Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this place
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent price, super easy check in for my late evening arrival
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time staying at the Jade always my first choice
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible Tulum

great location; close to restaurants; cafe; safe and convenient location
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay. Close to almost everything
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Shamik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Beautiful rooms, close to a lot of shopping and bars but not very noisy.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Tanushree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive, friendly, and helpful. Dining recommendations were fantastic!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great staff. Great value
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little oasis in the middle of Tulum pueblo

Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice
Stayed 1 night in Sep 2024
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, the hotel is very quiet, no music during the night. We will definitely come back and stay here. Highly recommend
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Tianjian

Liked: Cleanliness, staff & service, amenities
Room looks very nice and clean.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient! The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sharmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk were wonderful. Thanks
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Amalia

Liked: Property conditions & facilities
Everything is very good
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Kaveh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Antonio

Liked: Amenities
Awesome
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Great place with the best staff. Everyone was wonderful, friendly, and courteous. Would recommend this place to anyone visiting tulum who wants to stay in the downtown area. Great evening walk down the main drag. The hammock was a bonus to wind down after the day. A little far from the beach, but all affordable hotels are, so this is the one you should pick. Bike rentals on site for the beach journey.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value nice hotel

We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
Stayed 4 nights in Mar 2024