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In the Heart of Tulum Town

3.0 star property

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Photo gallery for In the Heart of Tulum Town

A beach with clear turquoise water, white sand, and rocky outcrops.
A bedroom with a wooden wardrobe, a bed with a patterned bedspread, and a white wall with a small shelf holding a radio and towels.
A modern living room with a blue sofa, a wooden coffee table, and a hammock.
A modern kitchen with granite countertops, wooden cabinets, stainless steel appliances, and pendant lighting.
A wooden boardwalk leading to a small structure surrounded by tall grasses and a palm tree.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
Andromeda Oriente s/n, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Hot Tub, Ground Floor

A modern living room with a sofa, a wooden table, and a sliding glass door leading to an outdoor area with a pool and chairs.

Apartment, 2 Bedrooms, Hot Tub, Ground Floor

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Hot Tub

A modern interior with a wooden table, a hammock, and a view of a garden through large glass doors.

Apartment, 2 Bedrooms, Hot Tub

  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Terrace

A spacious living room with a large sliding glass door leading to a garden, a ceiling fan, a green sofa, a wooden coffee table, and a marble countertop.

Apartment, 1 Bedroom, Terrace

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Futon
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Terrace

A modern living room with a blue sofa, wooden coffee table, and benches. There is a kitchen area with a countertop and a refrigerator.

Apartment, 1 Bedroom, Terrace

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Futon
  • Free Wi-Fi

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About this property

In the Heart of Tulum Town

Along with tour/ticket assistance, this hotel has a garden and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
In the Heart of Tulum Town offers 4 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hairdryers can be requested.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at In the Heart of Tulum Town, you're just a quick walk from Dos Aguas Park. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, multilingual staff and a terrace
  • On-site recreation includes 2 hot tubs - and bicycles to rent
  • Just a 4-minute drive from Gran Cenote and 6 minutes from Tulum Mayan Ruins
  • Airport shuttle service available for a fee
In the Heart of Tulum Town offers its guests 2 hot tubs. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at In the Heart of Tulum Town. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Designer stores

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at In the Heart of Tulum Town

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 290 per vehicle (return, maximum occupancy 4)
  • Cleaning/housekeeping/linen fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
In the Heart of Tulum Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kiimak Tulum Apartment
Kiimak Apartment
Kiimak Tulum heart Tulum Town Apartment
Kiimak heart Apartment
Kiimak Tulum heart Tulum Town
Kiimak heart
Apartment Kiimak Tulum - In the heart of Tulum Town Tulum
Tulum Kiimak Tulum - In the heart of Tulum Town Apartment
Apartment Kiimak Tulum - In the heart of Tulum Town
Kiimak Tulum - In the heart of Tulum Town Tulum
Kiimak Tulum
Kiimak Tulum Heart Tulum Town
In the Heart of Tulum TownUndo
In the Heart of Tulum Town Hotel
In the Heart of Tulum Town Tulum
In the Heart of Tulum Town Hotel Tulum
Kiimak Tulum In the heart of Tulum Town

In the Heart of Tulum Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.4/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mu Lah

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location of the stay. It was close to authentic restaurant and night life. The owner was helpful about my concerns and questions.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around.
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in the heart of Tulum!

We loved our stay in Tulum, and this apartment gave us great access to restaurants and shops. Our host gave us great tips on arrival and was available for any questions throughout our stay. It is a very bustling area, so may not be everyone’s taste for a family stay - but we had a great time with our 8 year old in tow. We can’t wait to come back!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Douglas Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Adelita

Liked: Staff & service
Thank you for the stay at the Heart of Tulum. William as the property manager was wonderful, very responsive. The location was good in that getting around was easy, however, the noise level from surrounding restaurants/bars was very loud and went on into the early morning hours. So if you do not mind the noise into the wee hours of the morning, this is a very central spot. The sofa was not very comfortable when sitting and watching TV.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait séjour au centre de Tulum

Très confortable, spacieux et propre. Excellent service de la part de Will, merci!
Stayed 7 nights in Nov 2021
Verified

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't beat this service!

Have stayed here a few times. Great location and property. In the heart of downtown! Ground keepers Gilberto and William are super friendly and are on top of requests. Will continue to stay here when I'm in Tulum. They always make my family and friends feel at home.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion para descansar muy cerca de algunos restaurantes
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020