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Maya Tulum by G Hotels

3.5 star property

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Photo gallery for Maya Tulum by G Hotels

Oceanfront Two Double Beds Minipool | Premium bedding, minibar, in-room safe, blackout curtains
Property video
Suite King Oceanfront Minipool Jacuzzi | Premium bedding, minibar, in-room safe, blackout curtains
Aerial view
Suite Oceanfront Two Double Beds | Premium bedding, minibar, in-room safe, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Oceanfront King Room

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Room

  • Sleeps 2

View all photos for Ocean View Room with Two Double Beds

Premium bedding, minibar, in-room safe, blackout curtains

Ocean View Room with Two Double Beds

  • Sleeps 4

View all photos for King Room with Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

King Room with Ocean View

  • Sleeps 2

View all photos for Jungle View King

A bedroom with a bed, wooden bench, ceiling fan, and a thatched roof.

Jungle View King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout curtains

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Jungle View King Bed Minipool

A bedroom with a large bed, a wooden bench, a concrete wall, a thatched ceiling, and a large mirror.

Jungle View King Bed Minipool

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oceanfront King Bed

Oceanfront King Bed | Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oceanfront Two Double Beds Minipool

A room with two beds, a TV, a desk, and a view of the sea.

Oceanfront Two Double Beds Minipool

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Oceanfront King Bed Minipool

Oceanfront King Bed Minipool | Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed Minipool

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout curtains

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Mayan Villa House

Mayan Villa House | Premium bedding, minibar, in-room safe, blackout curtains

Mayan Villa House

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds | Premium bedding, minibar, in-room safe, blackout curtains

Suite Oceanfront Two Double Beds

  • Beach view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi | Premium bedding, minibar, in-room safe, blackout curtains

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean View King

A bedroom with a large bed, a wooden bench, a small table, and a window with curtains.

Ocean View King

  • Ocean view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean View Two Double Beds

A hotel room with two beds, a bench, a mirror, and a door.

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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  • Parking included
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4.2 out of 5, Very good, 153 reviews
The price is €65
includes taxes & fees
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About this property

Maya Tulum by G Hotels

Spend the day relaxing on the beach or pampering yourself at Maya Tulum by G Hotels's full-service spa.
Maya Tulum by G Hotels offers 51 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Maya Tulum Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Maya Tulum by G Hotels. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free self-parking, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to detox wraps, reflexology or facials at Maya Tulum Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes yoga classes
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Maya Tulum by G Hotels offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A meeting room and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at Maya Tulum by G Hotels. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maya Tulum by G Hotels was completed in April 2022.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Maya Tulum by G Hotels has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 213 out of 442 reviews
Rating 8 - Good. 83 out of 442 reviews
Rating 6 - Okay. 52 out of 442 reviews
Rating 4 - Poor. 41 out of 442 reviews
Rating 2 - Terrible. 53 out of 442 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

gina marie

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was really great hotel was beautiful
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

BYRON WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place -- relaxing great place to go for the new year.. Thank you Tulum
Stayed 5 nights in Dec 2025
Verified

8/10 Good

SINAN

Liked: Cleanliness, staff & service
Location next to the beach was nice. Staff was very friendly. Room was clean & neat. Amenities are few, and food service really needs work.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ALEJANDRA

Loved it 😍
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Sahar

Liked: Cleanliness
Room was clean, and okay
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing!!!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again! Beautiful rooms & great location
Stayed 1 night in Jul 2025
Verified

6/10 Okay

JOHN

Disliked: Amenities
Room is worn. Extremely dim lighting. Sand everywhere
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jillian

Liked: Cleanliness, amenities
The rooms are beautiful and just as pictured. The beach was perfect and very quiet.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

sebastien

Disliked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool was amazing; the staff was super friendly but not too much knowledge or the surrounding areas to grab food or entertainment. the A/C was perfect and the king suite with amazing view.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful spot to stay in Tulum!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.. in love .. would definitely stay here again..
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

kyra

Lovely
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so in love with this resort! Had an absolute blast can’t wait to come back again
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Linda R

Liked: Cleanliness
Bare in mind, this was our first trip to Mexico. The staff were friendly and very helpful. The front desk helped us to atrange airport transport and a tour. The room was clean and well cared for. It was wonderful having a small private "yard" and also being steps from the beach. Food on the premises was limited, expensive and the portions were extremely small. Bottled water was not provided.
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
Room was neglected with lots of broken things. Staff kind but ineffective
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sheyda

C
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean views
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the privacy, peace and serenity.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Sharon

Beach was beautiful! Rooms were clean, staff was friendly and helpful
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Aelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Tabatha

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024