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Noil Residences

3.5 star property

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Outdoor pool
Deluxe Apartment, 1 King Bed with Sofa bed, Pool View, Tower | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Deluxe Apartment, 1 King Bed with Sofa bed, Pool View, Tower | Private kitchen | Microwave, stovetop, toaster, blender
Exterior
Family Apartment, 3 Bedrooms, Tower | Private pool

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
C. 2 Sur Mz. 81 - Lt. 9, entre Calle 11 y 13 Poniente, Región 15, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪14 min walk‬
  • Place, Tulum Beach
    ‪13 min drive‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

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Exterior
Palais Tulum by the Spot Rentals
Zama
  • Kitchen
  • Free Wi-Fi
  • Microwave
Palais Tulum by the Spot Rentals

About this property

Noil Residences

Along with an outdoor pool, this smoke-free apartment building has a fitness centre and tour/ticket assistance. Each apartment provides a Smart TV with digital channels, plus a kitchen with a stovetop, a microwave and a kitchen island. Comforts include a pillowtop bed and Egyptian cotton sheets. Other touches available are free WiFi and a TV.
Noil Residences offers 15 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes kitchen islands. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Tulum apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.
During your stay at Noil Residences, you'll be within walking distance of Holistika Art Walk. An outdoor pool and a gym are available. This comfortable apartment building has 15 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a pillowtop bed and a Smart TV
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • On-site recreation includes a gym
  • 10 minutes by car from Tulum Mayan Ruins and 13 minutes from Tulum Beach
Noil Residences offers its guests an outdoor pool and a fitness centre.

This 3.5-star Tulum apartment is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen island
  • Microwave
  • Toaster

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch Smart TV with digital channels

Outdoor areas

  • Fully-fenced

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 15 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 850 per accommodation, per stay, (varies per unit)
  • A damage deposit of MXN 5000 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Noil Residences TULUM
Noil Residences Apartment
Noil Residences Apartment TULUM

Noil Residences Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort, communication

Awful experience. Owner is not responsive.

If I could give zero stars I would. Area has no service, property owner does not send instructions to check in and their number does not work. I had to pay 5x as much for a hotel for the night because there was a big even in town. Terrible experience, ruined my night in tulum completely.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Dulce

Disliked: Cleanliness, amenities, property conditions & facilities, communication
SCAM!!!!! Trust me, you NEVER should book with them. I booked a 9 night stay and NEVER got a hold of the Noil property manager. I spent the first day in Tulum over 5 hrs just to get a hold of the property manager, their phone number was not working and they never message me back through the Expedia app. I even went to the property and found someone that lives there, she said there is different property managers for each apt so she had no idea how to help me. But please know that when I went to the property, it was very far, NOT walkable to anything close to downtown, WIFI and service was close to non existent and Tulum does not allow Ubers so you must take Taxis everywhere which are very expensive (around $30 to $40 us dollars each way) so in that aspect this property is definitely not ideal to stay in either. Also the streets are not even paved so when it rains its extremely muddy and most taxis dont even want to go that far in where the property is located. Overall, the pics may look like a good place to stay and cheap for Tulum prices but its a SCAM! We encountered a group of Australian girls that were also scammed by that same property and by another Tulum property (apparently its a thing) so be very very careful who you book with. Thankfully the amazing customer service of Expedia they were able to relocate us last minute to another similar property (Nhoa luxury hotel) since they couldn't even get a hold of the property manager multiple times either.
Stayed 9 nights in Jan 2025
Verified

2/10 Terrible

Eduardo Antonio

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Los propietarios nunca contestaron, ni días antes ni el día de mi entrada, tuve que buscar otro hotel y pagar mucho más
Stayed 3 nights in Jan 2025