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Pacha Tulum Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Pacha Tulum Boutique Hotel

Relax by the serene pool surrounded by lush palm trees and a pristine beach.
Relax by the pool surrounded by palm trees and enjoy outdoor dining at this resort.
Stylish living area with a comfortable sofa, coffee table, and staircase leading to a cozy bedroom.
Stroll through a serene palm tree-lined pathway surrounded by a low wall and pebbles.
Enjoy casual dining and socializing at the bar counter, with a pool area nearby.

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Coba Norte Across the Street of, San Francisco next to the Oxxo C.P, Tulum, QROO, 77780
  • Tulum National Park
    ‪4 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

Deluxe Double Room, 1 King Bed with Sofa bed, Pool View | 1 bedroom, in-room safe, desk, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Multiple Beds, Pool View

Junior Suite, Multiple Beds, Pool View | 1 bedroom, in-room safe, desk, free cots/infant beds

Junior Suite, Multiple Beds, Pool View

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Deluxe Bungalow, 1 King Bed, Poolside

Deluxe Bungalow, 1 King Bed, Poolside | 1 bedroom, in-room safe, desk, free cots/infant beds

Deluxe Bungalow, 1 King Bed, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, free cots/infant beds

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room, Garden View, Garden Area

Traditional Double Room, Garden View, Garden Area | 1 bedroom, in-room safe, desk, free cots/infant beds

Traditional Double Room, Garden View, Garden Area

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area | 1 bedroom, in-room safe, desk, free cots/infant beds

Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, in-room safe, desk, free cots/infant beds

Presidential Suite

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Pacha Tulum Boutique Hotel

Bed & breakfast with free parking, near Tulum Mayan Ruins
Along with an outdoor pool, this bed & breakfast has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk.
Pacha Tulum Boutique Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation is furnished with desks and dining tables. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and a ceiling fan. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pacha Tulum Boutique Hotel. During your stay, you'll be within walking distance of Tulum National Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Gran Cenote and a few minutes from Tulum National Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Pacha Tulum Boutique Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum bed & breakfast.

Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Bicycle rentals
  • Ecotours
  • Library
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacha Tulum Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Pacha Tulum Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacha Boutique Hotel
Pacha Tulum Boutique
Pacha Tulum Boutique Tulum
Pacha Tulum Boutique Hotel Tulum
Pacha Tulum Boutique Hotel Bed & breakfast
Pacha Tulum Boutique Hotel Bed & breakfast Tulum

Pacha Tulum Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 225 reviews
Rating 8 - Good. 47 out of 225 reviews
Rating 6 - Okay. 17 out of 225 reviews
Rating 4 - Poor. 10 out of 225 reviews
Rating 2 - Terrible. 8 out of 225 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Stayed 2 nights in Apr 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Stayed 1 night in Apr 2025

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of this Italian owned boutique hotel provided outstanding service and professionalism. We look forward to returning next year. Thank you and chow to Alex and Fredriqo❤️🇲🇽🌞🇨🇦.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denettee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yasassri

Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in very Convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and cute private roof pool
Stayed 7 nights in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Indu

Liked: Cleanliness, staff & service, amenities
The staff is really nice and accommodating. The property is nice, quiet and safe. It is in the heart of Tulum so everything around was easily accessible. I just had mosquitoes and wet floor that caused me a little bit of inconvenience which was nicely handled by the whole staff. I appreciate their service, hence i enjoyed my stay at Pacha!
Stayed 3 nights in Jan 2025

6/10 Okay

Cindy

Overall decent stay

Overall we had a good stay. The front desk was very helpful. This hotel has a cool vibe. It is very outdated but it is a good stay for a short period. Great location next to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

For some reason my reservation didn't show up in the system when i arrived, but the staff handled it professionally and provided me an upgrade so I was happy. The room was comfortable, with nice linens and other nice touches, like a variety of teas, q tips, and fancy shampoo and conditioner. All of the staff were very nice, and spoke perfect English (and other languages) and provided helpful tips for my visit. The hotel is in a convenient location where it's located near the nice grocery store and downtown is walkable. I'm not sure that I'll be back to Tulum, but if I do come back, I would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff in a great location

A great hotel in a fantastic location and surprisingly quiet. The staff were super helpful and friendly. Very comfortable beds and the room had a fridge and kettle. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Kaivalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location!
Stayed 1 night in Dec 2024

6/10 Okay

Kai Yu, Victoria

Travelled with partner
Liked: Staff & service
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pacha Tulum had everything I needed for my stay in Tulum. Staff were always friendly and helpful and it was nice and quiet at night. The room was comfortable, spacious and well equipped. There is a bike rental place next door to the hotel if you want to rent a bike.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sabri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il mio soggiorno in questo angolo di paradiso a Tulum è stato semplicemente meraviglioso. Fin dal primo momento, il personale caloroso e attento mi ha fatta sentire come a casa, accolta con un sorriso genuino che ha reso ogni interazione speciale. L’hotel è una piccola gemma nascosta, impreziosita da un giardino tropicale ben tenuto: rigoglioso, molto curato, un rifugio naturale che mi ha regalato dei momenti di pace e connessione con la bellezza della natura. Soggiornare qui é stato uno dei momenti più rilassanti del mio viaggio. La piscina, seppur di dimensioni contenute, è perfetta: pulita e ben progettata e con un design che si incassa in maniera particolare poiché non é la classica piscina che in europa siamo abituati a vedere. La stanza, confortevole e ben equipaggiata, aveva davvero tutto ciò di cui avevo bisogno: ogni comodità a portata di mano, con attenzione ai dettagli che mi ha fatto pensare alla cura e all’amore con cui questo hotel viene gestito. Il sonno è stato profondo e sereno sebbene sia localizzato su una strada molto trafficata, non ho avuto alcuna molestia. Tornerò sicuramente, con la certezza di ritrovare lo stesso calore, la stessa serenità e la stessa magia che hanno reso il mio soggiorno indimenticabile. Un grazie di cuore a tutto lo staff: siete il vero tesoro di questo luogo!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location- I was able to easily access everything I needed on my first day in Mexico. I got lots of good advice from the staff and they made sure I was looked after. The room was very comfortable and had everything I needed, and it was quiet at night. Highly recommend!
Stayed 1 night in Dec 2024

2/10 Terrible

Jorge Juarez, Indianapolis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
Stayed 4 nights in Dec 2024

2/10 Terrible

ROSSITSA

Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The location is near all the restaurants and the one adjoining the property was fantastic. The rooms are small but have everything that you need to enjoy the beautiful Pueblo. We highly recommend this spot if you are looking to see all the things Tulum has to offer.
Stayed 7 nights in Nov 2024

8/10 Good

Dorothy

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half the price of those by the beach and no mosquitos 😄
Stayed 2 nights in Nov 2024

2/10 Terrible

Emmanuel

Stayed 2 nights in Oct 2024