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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | View from room
10 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum Beach
    ‪6 min drive‬
  • Playa Paraiso
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Casa Zamna Ocean Front Junior Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King Bed

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Tropical View

Preferred Club Master Suite, Tropical View | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Preferred Club Master Suite, Tropical View

  • Resort view
  • 137 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed | View from room

Casa Zamna Ocean Front Master Suite King Bed

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite King Bed

  • Resort view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

  • Resort view
  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

  • Resort view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed

  • Ocean view
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • Resort view
  • 439 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, free minibar, in-room safe, individually decorated

Presidential Suite

  • Resort view
  • 512 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • Ocean view
  • 576 sq m
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casa Zamna Ocean Front

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

  • Resort view
  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

  • Resort view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • Resort view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • Resort view
  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, Double Beds

  • Resort view
  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • Resort view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out | Room amenity

Preferred Club Master Suite, Swim Out

  • Resort view
  • 137 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1001)
The price is €317
for 1 room
includes taxes & fees
22 May - 23 May
Dreams Tulum Resort & Spa - All Inclusive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 10 outdoor pools
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free beach shuttle. Additionally, 5 bars/lounges, a beach bar and a snack bar/deli are on-site. Change of towels is available on request
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

10 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Tulum National Park. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Olio, one of the property's 10 restaurants and 5 bars/lounges
  • Take a swim in the 10 outdoor pools
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Amenities include a business centre, 2 meeting rooms and a conference centre
  • On-site recreation includes volleyball
  • 9 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and coffee/tea in common area are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Olio – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.
Jasmine – This restaurant serves breakfast and dinner. Open daily.
Seaside Grill – This restaurant only serves dinner. Open daily.
Market Café – Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill – Overlooking the garden, this fine-dining restaurant only serves dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Jasmine
  • Market Café
  • Olio
  • Seaside Grill

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometres) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 345 reviews
Rating 8 - Good. 58 out of 345 reviews
Rating 6 - Okay. 39 out of 345 reviews
Rating 4 - Poor. 25 out of 345 reviews
Rating 2 - Terrible. 20 out of 345 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. Staff were attentive and quick to help. Enjoyed playing volleyball at the beach, Johnny was amazing! Tulum beach is one of the best we’ve seen. We will definitely come back!
Stayed 7 nights in Jan 2025

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Food was pretty good, services the restaurants and pool side were not. Most places the service was slow for food and drink. The restaurants were really busy either. The orders were good unless you asked for something like hot sauce. The change was almost never made and you’d have to ask again once the food arrived. Steak orders were mixed up numerous times too. The hotel must’ve been refreshed from a previous brand because it’s definitely older than a year or two. They did a lot of things right, they’re just not quite running it smoothly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was nice and warm. Took care of me like I was family, could have asked for a better trip
Stayed 3 nights in Jan 2025

6/10 Okay

Kassandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Limited to 3 dinner options No supper buffet Pushy staff in lobby to do a time share breakfast Not many activities on the resort Preferred club does not mean preferred access Two poolside/beach side lunch options were not great - pizza was undercooked waiter in two restaurants forgot about us or served wrong food Great spa Friendly staff Food quality and service was outstanding Breakfast and lunch buffet was excellent Pools were quiet Clean resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jordan

Stayed 4 nights in Dec 2024

6/10 Okay

Ingrid Mia

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Weston

Travelled with partner
Liked: Cleanliness
I didn't like the way a staff member treated me even after speaking with management.
Stayed 4 nights in Jan 2025

8/10 Good

Kaylee

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Tulum Beach Club and Resort is an immaculately, beautiful property! A real gem! Beautiful and spacious rooms Stunning grounds! Kind, courteous, and amazing staff and the Spa is a must experience!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Gordon

Stayed 5 nights in Jan 2025

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Mayadavi, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beauty of this resort is as shown when booking. But being there amongst the greenery and aesthetically pleasing spaces is even better… Most of the staff was very approachable & helpful especially our concierge (Alonso). The dining facilities we found to be inadequate for such a huge resort and a 24 hours buffet would have made our stay more relaxed than having to rush for meals before closing. This will certainly prevent the long wait times and the hassle for servers as was experienced. Tulum is paradise!
Stayed 5 nights in Jan 2025

10/10 Excellent

Veronique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend had a wonderful time. The resort is very well maintained, very pretty. All the buildings are connected which is nice, the restaurants offered great food and the shuttle to the beach was a fun experience! Overall, if youre looking for a resort that is more relaxing, less of a party every day type of vibe, this place is the place for you!
Stayed 4 nights in Jan 2025

10/10 Excellent

KARINA

Liked: Cleanliness, amenities
Beautiful
Stayed 2 nights in Jan 2025

10/10 Excellent

KARINA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vip treatment excellent. earlier access to gym would be better, premium alcohol available at all bars including room service.
Stayed 7 nights in Jan 2025

10/10 Excellent

Achley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe for solo stay, staff was great!
Stayed 5 nights in Jan 2025

10/10 Excellent

christelle Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Andrea

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Our preferred pool was the Edgewater. Ricky was our bartender who anticipated our drink orders and brought them to us. There are multiple events per day and with Aldo as the master of ceremonies, you are in for a good time. Aldo answered all of our questions and made several recommendations. That man deserves a raise. The beach has the best view and the water felt amazing. The resort is near a strip in Tulum with multiple bars and clubs as well as taco stands.
Stayed 4 nights in Jan 2025

2/10 Terrible

Tyler

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way overpriced, inconvenient and far from the beach, food was terrible, staff was rude and unhelpful, and the pools were freezing. Highly advise you save your trip and choose a different property for your vacation.
Stayed 4 nights in Jan 2025

10/10 Excellent

Emile

Great
Stayed 3 nights in Nov 2024

4/10 Poor

Andreas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I recently stayed at Secrets Tulum, and it turned out to be the most disastrous resort experience I’ve ever had. On the very first night, I received an electric shock because the cables behind the lamp’s wall plate weren’t insulated. Although they sent an engineer to fix the problem, the harm was already done—I was deeply unsettled by the incident. The concierge, Fernando, attempted to provide a few concessions, such as a hydrotherapy spa session and a romantic breakfast for my girlfriend and me. However, when we called the next day to confirm our spa appointment, our names weren’t even on the list—apparently, nobody had informed the spa staff. To make matters worse, the promised romantic breakfast was never delivered. We also celebrated New Year’s Eve there and paid $250 for a table with champagne, but when the night came, our table had already been given to someone else. It took them over 45 minutes to locate an alternative table, and we ended up far from the preferred section we had originally paid for. In addition to these issues, the customer service was appalling. The wait times at the restaurants averaged between 45 and 60 minutes, which was especially infuriating considering this is supposed to be a Secrets property. After experiencing all these problems, I can safely say I absolutely would not recommend Secrets Tulum.
Stayed 5 nights in Dec 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very large. The layout can get confusing trying to find restaurants and pools and bars. The room itself was excellent. Large bathroom/shower area, great views. We were never advised of the app, to know what was open for food choices and times of availability and menus and such, that would have been nice to have been told at check-in (especially since we stayed at preferred tower). The beach club was a nice area as well. Nice to be able to take the shuttle back and forth and get some beach time. May look at staying at that end next time. Overall, a nice stay for a couple of nights. Always enjoy Secrets and the group of hotels they belong to.
Stayed 2 nights in Jan 2025