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Wyndham Tulum

4.5 star property
VIP Access

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Photo gallery for Wyndham Tulum

Breakfast, lunch, dinner served; international cuisine, pool views
In-room safe, desk, blackout curtains, free cots/infant beds
Beach nearby, white sand
In-room safe, desk, blackout curtains, free cots/infant beds
In-room safe, desk, blackout curtains, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Region 011 Manzana 001, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Hunab Lifestyle Center
    ‪5 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪48 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Suite, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Club Suite, 2 Double Beds, Non Smoking

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Standard)

Garden view

Club Room, 1 King Bed, Non Smoking (Standard)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Standard)

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 2 Double Beds, Non Smoking (Standard)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Penthouse, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Penthouse, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Penthouse, 2 Double Beds, Non Smoking

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 2 Double Beds, Non Smoking

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking, Pool View

  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Tulum by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 80 reviews
The price is €68
includes taxes & fees
26 Feb - 27 Feb
Holiday Inn Tulum by IHG

About this property

Wyndham Tulum

2 outdoor pools, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of towels is available on request
Wyndham Tulum offers 287 accommodations with espresso makers and a safe. Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Wyndham Tulum, you're just a quick walk from Jaguar Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at Naaj K'iin
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from Jaguar Park and 5 minutes by car from Gran Cenote
As a guest of Wyndham Tulum, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Wyndham Tulum. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Naaj K'iin – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 27 for adults and USD 13 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Naaj K'iin

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Outdoor padel court

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.30 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 1.2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 13 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 0123009D8CF5E
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Tulum Hotel
Wyndham Tulum Tulum
Wyndham Tulum Hotel Tulum

Wyndham Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 164 reviews
Rating 8 - Good. 33 out of 164 reviews
Rating 6 - Okay. 19 out of 164 reviews
Rating 4 - Poor. 7 out of 164 reviews
Rating 2 - Terrible. 5 out of 164 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Harsh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
The place looks nice on photos and some what in person too. They spent more money to make the front water feature than the actual pool. The pool is sub par with insects all over. And the Fancy island on the room kitchnets were cracked - my biggest problem that i faced was there was no electricity in the rooms for 2 days. I checked in and the property said they are having some isses, no one else was having issues. They had generators to run the AC in the lobby, but not in the rooms. We were promised 30 mins it will be back... took 7 hours. Next day morening 6 am the AC stopped workin gin 90 degree weather, and its became humid and unbearable. We went to breakfast and flies and mosquitoes everywhere. We didnt eat, it kinda felt lackluster.
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel however, the road coming into the hotel is under construction. Directions on where to park are not clear! Overall, the property is very nice.
Stayed 1 night in Nov 2025

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
The restaurant and front desk staff were friendly & helpful. The grounds and room immaculate
Stayed 14 nights in Oct 2025

8/10 Good

Paul, Beaconsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Stayed 7 nights in Nov 2025

2/10 Terrible

Rafael

I had a very disappointing experience during my stay at Wyndham Tulum hotel, and I feel it's important to highlight some serious issues for future guests. The biggest problem was the lack of water in my room. From 10:00 PM until 3:00 PM the next day, I had no access to water, which is an absolute basic necessity. This was an enormous inconvenience, especially considering how essential water is for daily needs. Not having water for such an extended period severely impacted my comfort and ability to use the room. In addition to this, there was a loud generator located near my room that created a constant noise, both in my room and in the hallway. When the generator runs, there is also a strong smell of smoke that comes through the air conditioning vent, which made it difficult to stay in the room. I reported this issue to the hotel staff, and they temporarily turned off the generator, but it started running again around 2:00 PM, making the situation even worse. I had to turn off the A/C to avoid the smoke smell. Given these major issues, I cannot recommend this hotel. The lack of water alone was a dealbreaker, and the noise and smoke compounded the discomfort. I hope the hotel addresses these problems to improve the experience for future guests.
Stayed 8 nights in Nov 2025

10/10 Excellent

Narval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The maid went above and beyond to ensure our room was clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!
Stayed 6 nights in Nov 2025

8/10 Good

Shailesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! You really feel the peace at this ressort, outside the main area and in the nature. Would recommend to stay. Points for improvement: More towels would be great (incl.small ones); bathrobes and slippers would be appreciated. Breakfast is not that varied and after 2 days you really feel the lack of variation. Also, flies flying around at the open stuff at breakfast (no one of the staff was really concerned about this).
Stayed 4 nights in Nov 2025

6/10 Okay

Eduardo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was amazing during my stay, the room pipes were not working during my stay, and delicious food in the restaurant
Stayed 1 night in Nov 2025

10/10 Excellent

Tanvinder

Liked: Cleanliness, amenities, property conditions & facilities
Amazing.. love it specially the food
Stayed 2 nights in Nov 2025

10/10 Excellent

Opher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful A brand new hotel very nice. We received an upgrade and stayed in the suite.
Stayed 3 nights in Oct 2025

10/10 Excellent

Artasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Mitchell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere. One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area. Breakfast included was great and made it easy. The place was quite empty, so had no problems finding space by the pool or in the dining area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would definitely go bscjk
Stayed 1 night in Oct 2025

10/10 Excellent

Catrina, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was about 10-15 minutes away from major sites i.e National Park. Great private location for relaxation.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margaret

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wyndham Tulum A hidden gem

The Wyndham Tulum is beautiful and the staff outstanding. Myltha, the front desk manager goes above and beyond to make sure guests have a wonderful stay. Martin in the restaurant served our food with great care. It was delicious. Rent a scooter-ATV-bike--both town and beach are near by.
Stayed 7 nights in Sep 2025

8/10 Good

Meagan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and pretty luxurious. Would visit again.
Stayed 4 nights in Sep 2025

8/10 Good

Shahid

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Looks like resort is in under construction.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nour El Houda

Stayed 7 nights in Sep 2025

10/10 Excellent

Christopher Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isolated enough to feel private but very close to the town center. I recommend renting a car but on cooler evenings it’s pretty easy to walk to convenience stores and there are plenty of taxis to take you to the center. The pools are all incredible and the staff are very helpful and kind and were quick to respond any issue that came up. I thoroughly enjoyed my stay and would love to come back.
Stayed 7 nights in Sep 2025

8/10 Good

RANDY, New Braunfels

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
electricity went out but there was no backup generator for emergency lights and water pumps
Stayed 3 nights in Sep 2025

4/10 Poor

Ruslan

Stayed 1 night in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wyndham Tulum

This is a new property just opened in April 2025, and has been buit to a very high spec. The rooms are modern and each with private jacuzzi’s, with the suites super luxiorious with a kitchen and living room and very roomy. The swimming pool area has lots of loungers to relax after a swim, and has a dining area in the middle to order refreshments. The gym is fully equiped and excellent. 24 hr concerciege and free parking. Ivan, the manager, and his team are always readily available to help if you require anything. The cleaning staff are great and ensure rooms left pristine
Stayed 14 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025