2/10 Terrible
Carla
25 Apr 2025
My review is for Expedia and the hotel. I booked the room for my mom and I to stay. Due to a family emergency I wasn't able to drive up from Sacramento. I called the hotel to let them know my mom would be checking in without me. They stated I needed to be there, in person, with her with my ID and cc. I asked if they could call me when she got there so I could confirm her stay or facetime so I could show my ID and cc over the phone but they said I wasn't allowed. I think this is ridiculous and what a waste of money and an empty room. Super disappointed.
Carla
Stayed 1 night in Apr 2025