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Hotel Esmeralda's

3.0 star property

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Photo gallery for Hotel Esmeralda's

Property entrance
Premium bedding, down duvets, pillow-top beds, free WiFi
Hallway
Lobby sitting area
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2a. Pte. Sur No. 542, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Place, San Marcos Cathedral
    ‪5 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪7 min walk‬
  • Place, Marimba Park
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪97 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down duvets, pillow-top beds, free WiFi

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, pillow-top beds, free WiFi

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Room

  • 24 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Room

  • 30 sq m
  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel Esmeralda's

Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and a banquet hall are on-site.
Hotel Esmeralda's offers 23 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 38-inch plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Esmeralda's, you're just a quick walk from Museum of the City of Tuxtla Gutiérrez. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Amenities include a front desk safe and laundry facilities
  • Within a 15-minute walk of Tuxtla Guitierrez Central Square and Marimba Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Esmeralda's also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Tuxtla Gutierrez hotel is smoke free.

On-site venue – This café only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Living room

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Esmeralda's

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Esmeralda's Hotel
Hotel Esmeralda's
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Hotel Tuxtla Gutierrez

Hotel Esmeralda's Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 101 reviews
Rating 8 - Good. 29 out of 101 reviews
Rating 6 - Okay. 20 out of 101 reviews
Rating 4 - Poor. 11 out of 101 reviews
Rating 2 - Terrible. 6 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

ignacio

Liked: Staff & service
Buenos
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

gregorio

Disliked: Room comfort

Mala experiencia de Hospedaje

Habitaciones con cucarachas, baño pequeño e incomodo, habitación sin ventilación y oscura. No hay buena recepción de Internet, No agarra la señal para hablar, menos para trabajar por computadora etc. etc. Según es con desayuno americano y eso no es cierto.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Miguel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar limpio agradable bien ubicado
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
En general bueno por el precio, pero el desayuno incluído no era bueno, pero es acorde a la tarifa
Stayed 1 night in Feb 2025
Verified

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovado

Mi mamá y hermana fueron por dos días, la ubicación es en pleno centro de Tuxtla, muy fácil moverse a todos lados. Los colchones nuevos y muy cómodos, las habitaciones ser notan remodeladas o con muy buen mantenimiento. Por fuera se ve algo sencillo, por dentro está muy bien, recomendado.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Luis Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible y económico
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Marco

Liked: Staff & service
No me gusto al hotel le falta mantenimiento
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues para mi en lo particular, me parecio un buen servicio, en lo que cabe fue excelente el hospedaje, la verdad lo recomiendo.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable en general

Muy limpio, me gustaron los jabones y el shampoo que proporcionan, y que hubiera agua caliente. Las almohadas un poco incómodas, pero la cama gigante y cómoda. No me funcionó el control del televisor. El desayuno muy sencillo.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Ever Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En lo general bien

En general bien, él único detalle fue que el primer dia no había artículos de baño ni toallas, los pedidos y tardaron en llevarlos y el cuarto para dormir esta muy chico pero muy buen detalle el que tiene refri, lava traste, horno de microondas y mesa de 4 sillas para comer
Stayed 1 night in Jan 2021
Verified

8/10 Good

Cartur

Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia, lo único que no me gustó es que el desayuno lo empiecen a servir a las 9 am, cuando antes empezaban a las 7 am, por esa razón no pude usar el beneficio ningún dia
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar bonito y agradable para descansar, y no se diga el desayuno muy bueno lo recomiendo al 100%
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones limpias y trato amable de la srita en recepcion. El desayuno algo insipido y frio.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El restaurante es muy incómodo y peligroso por ser pequeño
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. La chica de recepcion super amable. Servicios de habitación excelente .
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
no nos abrieron rápido en la noche, pero lo demás bien por los servicios
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Todo está bien, está limpio, los colchones están bien, creo que recomendarían y también regresaría
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien el hotel se ubica cerca del centro . Limpio y agradable
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
La ubicación está bien incluso las habitaciones pero había mucho mosco y el desayuno no es suficiente para los huéspedes ya que si se acaba lo qué hay ya no se vuelve a surtir
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único es la ubicación esta en el corazón del centro y el tráfico está muy pesado para entrar o salir.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

No muy satisfecho.

Pedimos dos cuartos y en uno no hubo problemas, el otro olía a cigarro y encontramos una colilla detrás de una puerta, y en la noche de una puerta adyacente al cuarto (parece que era a una cocina) salió una cucaracha de las grandes.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable

Muy limpio, muy cómodo,trato amable, buena ubicación
Stayed 1 night in Feb 2019