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Distinction Mackenzie Country Hotel

3.5 star property

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Photo gallery for Distinction Mackenzie Country Hotel

1 bedroom, in-room safe, desk, blackout curtains
Family Room | 1 bedroom, in-room safe, desk, blackout curtains
View from room
Breakfast and dinner served, garden views
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
Cnr Ostler & Wairepo Roads, PO Box 99, Twizel, 7901
  • Twizel Town Centre
    ‪10 min walk‬
  • Mueller Ridge
    ‪13 min walk‬
  • Lake Ruataniwha
    ‪2 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Deluxe Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, blackout curtains

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Distinction Mackenzie Country Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Distinction Mackenzie Country Hotel include ski storage and complimentary wireless Internet access.
Distinction Mackenzie Country Hotel offers 108 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Distinction Mackenzie Country Hotel. During your stay, you'll be within walking distance of Twizel Town Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 12 minutes on foot from Twizel Town Centre and a 2-minute drive from Lake Ruataniwha
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and ski storage are also featured at the eco-certified Distinction Mackenzie Country Hotel. Self parking is free.

This 3.5-star Twizel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Distinction Mackenzie Country Hotel has a restaurant serving breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 34 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 34 for adults and from NZD 17 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

MacKenzie Country
MacKenzie Country Inn
MacKenzie Country Inn Twizel
MacKenzie Country Twizel
MacKenzie Inn
Mackenzie Country Hotel Twizel
South Island Country Inn
Mackenzie Country Hotel
Distinction Mackenzie Country
Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel
Distinction Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel Twizel

Distinction Mackenzie Country Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 191 out of 629 reviews
Rating 8 - Good. 273 out of 629 reviews
Rating 6 - Okay. 117 out of 629 reviews
Rating 4 - Poor. 39 out of 629 reviews
Rating 2 - Terrible. 9 out of 629 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend
Stayed 3 nights in Apr 2025

6/10 Okay

Kendale

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View and Value

Our second time staying here on our NZ trip and just as enjoyable as the first. Lovely jig, older style hotel with plenty of room. Nice breakout areas to have a read, look at the sights or have a quiet drink. Room was spacious, very comfortable and breakfast buffet included in accommodation. Good Al a carte menu or buffet for dinner. Another great place to stay and extremely friendly and helpful staff.
Stayed 1 night in Mar 2025

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy and comfortable.

On the way to Queenstown this is a perfect stay. Roomy, all the amenities. Rooms are big and the staff friendly. Good buffet option for dinner and breakfast is included. (Buffet). Place is quiet and relaxing. Has a couple of breakout rooms and a very comfortable reading room. Couldn’t fault this place. Feel really rested after a good night.
Stayed 1 night in Mar 2025

4/10 Poor

Hiroko

Disliked: Cleanliness, property conditions & facilities
The room was clean but no elevators, I have to carry my luggage to upstairs was not good.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and warm
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean. Good place to stay if visiting Mt Cook.
Stayed 3 nights in Mar 2025

8/10 Good

stuart

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Stephen

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Bar and restaurant leaves a lot to be desired. The dinner buffer was ok but not for $61 .... Captive market and milking that.....
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. We were 10 in our group and staff went above and beyond to make our stay comfortable.
Stayed 1 night in Feb 2025

4/10 Poor

Meghan

Disliked: Property conditions & facilities
This was the only place available for my dates and it’s clear why. The place is really dingy (stained carpet & duvet) and caters mostly to big tour buses. I was there just to sleep; when it rained I found a coffee shop to sit in rather than going back to the room
Stayed 2 nights in Feb 2025

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Stayed 1 night in Feb 2025

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bar staff were extremely helpful despite having a busy restaurant. The staff at the reception were casual and disinterested.
Stayed 1 night in Dec 2024

6/10 Okay

Rene

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old, tired but nice size room
Stayed 2 nights in Jan 2025

8/10 Good

Jacqui

Travelled with partner
Liked: Cleanliness
Our welcome by the staff at reception was not very warm or friendly so my first impression was not very good. Our room was quite spacious and clean, but I admit that we didn’t realise that there were hotels that don’t have air conditioning, and this was one of them. Being a warm day and having a room on the second level our room was quite hot. They did provide a pedestal fan that helped. Breakfast was nice and the staff in the restaurant were friendly and helpful.

6/10 Okay

beijia

Travelled with family
Outdated facilities, but friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Stayed 1 night in Jan 2025

8/10 Good

Ankur, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There aren't too many options in this area to begin with. Having said that, this hotel was clean, well maintained, had an onsite restaurant, and the service was good. Do watch out for no elevators for 2nd floor rooms and the 10am check out requirement which is the earliest we've ever checked out.
Stayed 1 night in Dec 2024

8/10 Good

Dave

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms dated. Grounds all around facility very plain and boring.Dinner and Breakfast very good
Stayed 1 night in Jan 2025

4/10 Poor

Carla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced and in poor condition. We stayed for 2 nights and booked 2 rooms for our stay. One of the rooms had a severely cracked tub and was leaking onto the carpet of the bedroom. The damage to the walls and musty smell showed that this had been going on for awhile. We moved rooms. Rooms were not very clean (socks hanging in the closet from previous guest and dirty dishes left). You are made to purchase the breakfast buffet ($34 pp). The buffet is mediocre and only available from 7am-9am. I would not recommend a stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff were friendly. The food at the restaurant was pretty good as well. It had nice views of the mountains.
Stayed 1 night in Jan 2025

6/10 Okay

ZHIBAO

Travelled with family
Near the road
Stayed 1 night in Jan 2025

4/10 Poor

Emma, Halifax

Disliked: Property conditions & facilities
Extremely overpriced for an average only accommodation
Stayed 1 night in Dec 2024