Hilton Garden Inn Tyler

3.0 star property

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Photo gallery for Hilton Garden Inn Tyler

Exterior
Reception
Reception
Indoor pool
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
220 East Grande, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪2 min drive‬
  • Place, The Village at Cumberland Park
    ‪4 min drive‬
  • Place, University of Texas at Tyler
    ‪8 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪19 min drive‬

Room options

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Drinks-Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

One king evolution family room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

One king evolution room

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Shower Only)

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Two queen beds evolution room

9.0 out of 10
Wonderful
(50 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Tyler

Hotel in Tyler with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Hilton Garden Inn Tyler offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Tyler hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Tyler. During your stay, you'll be within walking distance of Rose Rudman Park. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Rose Rudman Park and a few minutes from CHRISTUS Mother Frances Hospital - South Tyler
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Tyler offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Tyler. Parking is available for a fee.

This 3-star Tyler hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Great American Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Pavilion Lounge – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 5.36 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11 to 14 for adults and USD 7 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • The Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11 to 14 for adults and USD 7 to 14 for children
  • Covered self-parking fee: USD 5.36 per day
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Tyler
Hilton Garden Inn Tyler
Tyler Hilton Garden Inn
Hilton Garden Inn Tyler Hotel Tyler
Hilton Garden Inn Tyler Hotel
Hilton Garden Inn Tyler Hotel
Hilton Garden Inn Tyler Tyler
Hilton Garden Inn Tyler Hotel Tyler

Hilton Garden Inn Tyler Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

De'Aun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christine

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean, the property is very well maintained and spacious with several sitting areas in the lobby. Staff at front desk was nice and willing to help different persons whole stay. The food at diner was good. Staff at the bar area /kitchen was not welcoming and service was not great. I felt like I was not welcome to have diner. In the morning at breakfast it was not clear what was included in breakfast and again staff not too welcoming.
Stayed 1 night in Aug 2025

6/10 Okay

Courtnie

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Property conditions & facilities
The staff was very kind. Unfortunately, the hotel itself had an Oder. The bed was quite uncomfortable. My back hurt the whole trip. My husband had the same problem. The bathroom wasn’t cleaned very well, had long black hairs in the shower and on the toilet seat. They just need to improve their cleaning service & replace their mattresses.
Stayed 2 nights in Jul 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Johnny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
The property was good. Our room had some minor things, like the closet door didn’t stay shut, the showerhead wouldn’t stay up, the beds were very noisey. Everytime you barely moved they squeaked so loud so didn’t get much sleep. Breakfast was buffets that is not included in your stay like some other properties so we did not eat here. The pool was nice, it is an indoor pool. The only issue was there were no towels. Went to the front desk to ask for a few and she asked us if we minded taking more to restock the towels. Which my husband said sure, but still thought that was odd. My only other complaint was we asked for late checkout and she told me they couldn’t do that but then let the person before us do late checkout. Nothing that would make us not stay there again -
Stayed 1 night in Aug 2025

4/10 Poor

Latisha

Travelled with partner
Liked: Amenities
The bed was horrible, it was like sleeping on plywood.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The burger was very tasty. The beds were quite comfortable. The front desk folks were friendly. Wendy, who works in the restaurant was very sweet and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Clean rooms, friendly staff. Plumbing howls and screams for a while after flushing toilet!
Stayed 1 night in Jul 2025

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities
They placed us in a room next to another guest with a baby and then the baby woke up at 1:30 crying and they turned on the TV until 3am. Another Guest across the hall had a dog that barked every time someone went past the room in the hallway. So, a very unrestful night to say the least.
Stayed 1 night in Jul 2025

6/10 Okay

Martisha

Liked: Staff & service, property conditions & facilities
While the property was visually appealing, there could be serious work done on the cleanliness. The first room we were in, the comforter was covered in black dog hair, the toilet was continously running and the door would not shut properly without a lot of work. We were moved to a second room, where the bathroom smelled as if someone has just gone
Stayed 1 night in Jul 2025

6/10 Okay

Lance

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lace

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is going down hill. Our bed spread had hair all over and had to request new. Things just look grungy.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

randi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Quinton

Travelled with partner
Liked: Amenities, property conditions & facilities
Our server was excellent and hard working during breakfast and the gentleman working the front desk was very personable and respectful.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great staff, only thing is that the traffic noise from the road is pretty loud
Stayed 1 night in Jul 2025

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

manuel

Stayed 1 night in Jul 2025

8/10 Good

JOYCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the mattress was collapsed on one side and made a noticeable noise when you sat on it.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025